HP Pavilion dm1 HP Pavilion dm1 Notebook PC - Maintenance and Service Guide
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- HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 1
HP Pavilion dm1 Notebook PC Maintenance and Service Guide - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 3
Safety Warning Notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 4
iv Safety Warning Notice - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 5
...11 Display components ...12 Bottom components ...13 Wireless antennas ...14 Additional hardware components ...15 3 Illustrated parts catalog ...16 Service tag ...16 Computer major components ...17 Display assembly subcomponents ...21 Mass storage devices ...22 Miscellaneous parts ...23 Sequential - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 6
guidelines 32 Equipment guidelines 33 Component replacement procedures 34 Service tag ...34 Computer feet ...35 Battery ...36 SIM ...37 WLAN module ...38 WWAN module ...40 RTC battery ...42 Memory module ...43 Drives ...44 Keyboard ...47 Top cover ...50 Wireless button board ...53 Power - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 7
system restore point 85 Restoring to a previous date and time 85 Backing up and recovering using HP Recovery Manager 85 Backing up your information 85 Creating a set of recovery discs 86 Performing a 93 Requirements for specific countries and regions 94 10 Recycling ...95 Battery ...95 vii - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 8
Display ...95 Index ...101 viii - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 9
Category Product name Processor Chipset Graphics Panel Description HP Pavilion dm1 AMD Turion™ II Neo K625 1.5-GHz, 2MB 1024MB system RAM ● up to 358MB for >=2048MB system RAM ● up to XXXMB for >=3072MB system RAM ● up to XXXMB for >=4096MB system RAM ● up to XXXMB for =5124MB system RAM 29.5- - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 10
Customer-accessible Supports no-optical-drive option Supports the following drives: ● Blu-ray ROM with LightScribe DVD±R/RW and CD-RW SuperMulti Double- Layer Drive ● DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe Supports external USB drive only Supports boot from USB device Single - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 11
user-accessible behind battery ● 2 WWAN antennas (worldwide, 5-band) built into the display assembly ● Does not support WWAN aftermarket AC power RJ-45 (Ethernet, includes link and activity lights) USB v. 2.0 (3) VGA (Dsub 15-pin) supporting: ● 1900 x 1200 external resolution at 60 GHz ● 1600 × - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 12
Category Keyboard/pointing device Power requirements Security Operating system Serviceability Description TouchPad with TouchPad buttons Touch-sensitive controls Supports 2-way scroll with legend Taps enabled by default 65-W AC adapter 6-cell, 2.55-Ah (55-Wh) Li-ion battery Security cable slot - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 13
2 External component identification Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. Top components TouchPad Component Description (1) TouchPad Moves the pointer and selects or activates - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 14
Lights Component (1) (2) Caps lock light Power light (3) Wireless light Description On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● On: An integrated wireless device, such as a wireless local area - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 15
Buttons Component (1) Power button* (2) Wireless button *This table describes factory settings. Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 16
Keys Component (1) (2) (3) (4) (5) esc key fn key Windows® logo key Windows applications key Function keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key. Displays the - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 17
light (3) Drive light Description Produce sound. ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: If the computer is - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 18
Right-side components Component (1) Digital Media Slot (2) Audio-out (headphone) jack/Audio-in (microphone) jack (3) USB ports (2) Description Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MS/Pro) ● MultiMediaCard (MMC) ● Secure Digital (SD) - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 19
(1) Security cable slot (2) Power connector (3) Vent (4) USB port (5) HDMI port Description Attaches an optional security cable internal fan to cycle on and off during routine operation. Connects an optional USB device. Connects an optional video or audio device, such as a high- - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 20
Display components Component (1) Internal display switch (2) Webcam light (3) Webcam (4) Internal microphone Description Turns off the display if the display is closed while the power is on. On: The webcam is in use. Captures still photographs and videos. NOTE: To capture videos, you must - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 21
(3) Vents (4) (4) Hard drive bay Description Release the battery from the battery bay. Holds the battery. Enable airflow to cool internal components. NOTE: The computer module to restore computer functionality, and then contact technical support through Help and Support. Bottom components 13 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 22
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 14 Chapter 2 External component identification - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 23
Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) Battery* Powers the computer when the computer is not plugged into external power. (3) AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region. Additional hardware - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 24
specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. The alphanumeric identifier you need to locate documents, drivers, and support for your computer. The duration of the warranty period for this - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 25
Computer major components Computer major components 17 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 26
(includes webcam, 608631-001 microphone, nameplate, and logo) See Display assembly subcomponents on page 21 for internal component spare part information. Keyboard (includes keyboard cable): ● For use in Belgium ● For use in Brazil 608583-A41 608583-201 ● For use in the Czech Republic 608583 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 27
Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe WWAN Module 531993-001 RTC battery 608635-001 Power connector (includes power connector cable and security cable bracket) 591851-001 System board: ● With AMD Athlon II - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 28
, 1024-MB base memory, and replacement thermal material Multi board (includes USB and RJ-45 ports, and cable) 611692-001 Base enclosure 608628-001 1333-MHz, DDR3) 599092-001 6-cell, 2.55-Ah (55-Wh) Li-ion battery 586029-001 Hard drive (includes hard drive bracket): ● 500-GB, 7200-rpm 609774 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 29
Display assembly subcomponents Item Description (1) Display hinge covers (included in the display bezel spare part kit) (2) Display bezel (3) 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display panel (4) Webcam (5) Display panel brackets (included in the display hinge brackets spare part kit) - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 30
Mass storage devices Item Description (1) Hard drive (includes hard drive bracket): ● 500-GB, 7200-rpm ● 500-GB, 7200-rpm (for use with WWAN models only) ● 320-GB, 7200-rpm ● 320-GB, 7200-rpm (for use with WWAN models only) ● 250-GB, 7200-rpm ● 250-GB, 7200-rpm (for use with WWAN models only) ● 160 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 31
Miscellaneous parts Description Digital media assembly (includes cable) Power button board (includes cable) Speakers (includes cables) 65-W AC adapter Power cords, 3-pin, 1.83m ● For use in Argentina ● For use in Australia ● For use in Brazil ● For use in Denmark ● For use in Europe, the Middle East - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 32
Description Rubber Kit (includes computer feet - two front and two rear) Screw Kit Includes the following screws: ● PM2.0x9.0-I ● PM2x2-I ● PM2.0x3.0-I ● PM2.0x3.0 ● PM2.0x5.0 ● PM2.5x4.0 Spare part number 580062-001 608637-001 24 Chapter 3 Illustrated parts catalog - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 33
Sequential part number listing Spare part number 490371-001 490371-011 490371-021 490371-031 490371-061 490371-081 490371-111 490371-201 490371-202 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 531993-001 537641-001 537921-001 580002-001 580062-001 580064- - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 34
optical drive Blu-ray ROM DVD±R/RW and CD-RW SuperMulti Double-Layer Drive with LightScribe external USB optical drive 6-cell, 2.55-Ah (55-Wh) Li-ion battery Display bezel Power connector (includes power connector cable and security cable bracket) Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter Display - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 35
Keyboard for use in Saudi Arabia Keyboard for use in Brazil Keyboard for use in Hungary Keyboard for use in the Czech Republic Keyboard for use in Russia Keyboard for use in Israel Keyboard for use in Switzerland Keyboard for international use Keyboard drive cover) RTC battery Screw Kit Solid-state - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 36
001 616522-001 616523-001 616524-001 616988-001 616989-001 616990-001 616991-001 621306-001 Wireless button board (includes cable) Multi board (includes USB and RJ-45 ports, and cable) Digital media assembly (includes cable) With onboard AMD Athlon II Neo K125 1.7-GHz single core processor, for use - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 37
parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 38
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 39
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 40
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 41
Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 42
the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 43
Computer feet The computer feet are adhesive-backed rubber pads that are attached to the base enclosure. Description Rubber Kit (includes computer feet - two front and two rear) Spare part number 580062-001 Component replacement procedures 35 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 44
1. Position the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery release latches (1) to release the battery. 3. Remove the battery (2). Install the battery by inserting it into the battery bay until you hear a click. 36 Chapter 4 Removal and replacement - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 45
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). Remove the SIM: 1. Position the computer upside down on a flat surface, with the battery bay toward you. 2. Press in on the SIM (1) to release it from the SIM slot. 3. Remove - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 46
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). Remove the WLAN module: 38 Chapter 4 Removal and replacement procedures - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 47
If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. 1. Position the computer upside down on a flat surface, with the front toward you. 2. Loosen the 2 PM2.0×6.0 captive screws - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 48
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module remove the module to restore computer functionality, and then contact technical support. 1. Position the computer upside down on a flat surface, with - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 49
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion of the WWAN module into the WWAN module slot. Reverse this procedure to install the WWAN module. Component replacement procedures 41 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 50
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). Remove the RTC - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 51
: 1024-MB primary memory is included on the system board. Memory is customer accessible and upgradable and is located in the accessory compartment. 1. Position the computer upside down on a flat surface, with the battery bay toward you. 2. Pull away the retention clips (1) at the sides of the memory - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 52
3. Grasp the edge of the memory module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Drives NOTE: The hard drive spare part kit - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 53
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). Remove the hard drive or the solid-state drive: 1. Position - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 54
d. Lift the bracket (4) straight up to remove it from the hard drive or solid-state drive. Reverse this procedure to install a hard drive or solid-state drive. 46 Chapter 4 Removal and replacement procedures - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 55
608583-071 535689-111 608583-AB1 608583-281 608583-141 608583-031 608583-001 Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is from the computer. 4. Remove the battery (see Battery on page 36). Component replacement procedures 47 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 56
1. Position the computer upside down on a flat surface, with the front toward you. 2. Remove the 4 PM2.0×5.5 screws that secure the keyboard to the computer. 3. Position the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Use a flat-bladed screwdriver - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 57
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures 49 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 58
(see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove the keyboard (see Keyboard on page 47). Remove the top cover. 1. Position the computer upside down on a flat surface, with the front toward you. 2. Use - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 59
5. Release and disconnect the following low insertion force (LIF) connector cables from the system board: a. Power button board cable (1) b. TouchPad cable (2) c. TouchPad button board cable (3) d. Wireless button cable (4) 6. Remove the 4 PM2.0×5.0 screws that secure the top cover to the base - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 60
8. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover. 52 Chapter 4 Removal and replacement procedures - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 61
(see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove the keyboard (see Keyboard on page 47). 8. Remove the top cover (see Top cover on page 50). Remove the wireless button board: 1. Position the top cover - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 62
(see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove the keyboard (see Keyboard on page 47). 8. Remove the top cover (see Top cover on page 50). Remove the power button board: 1. Position the top cover - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 63
(see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove the keyboard (see Keyboard on page 47). 8. Remove the top cover (see Top cover on page 50). Remove the Bluetooth module: 1. Position the computer right - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 64
(see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove the keyboard (see Keyboard on page 47). 8. Remove the top cover (see Top cover on page 50). 9. Remove the Bluetooth module (see Bluetooth module on - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 65
(see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove the keyboard (see Keyboard on page 47). 8. Remove the top cover (see Top cover on page 50). Remove the digital media assembly: 1. Position the computer - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 66
(see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 38) and WWAN module (see WWAN module on page 40). 8. Remove the keyboard - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 67
the wireless antenna cables from the clips (2) and routing channel built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 5. Remove - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 68
c. Remove the display bezel (5). 8. If it is necessary to replace the webcam module: a. Disconnect the display panel/webcam/microphone cable (1) from the webcam module. b. To remove the webcam module, lift up the bottom edge (2) and slide the webcam (3) out at a 45-degree angle. 9. If it is - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 69
b. Remove the display hinge brackets (2). c. Remove the 3 PM2.0×2.5 screws (1) (two on the right side and one on the left top) that secure the display panel to the display enclosure. d. Remove the display panel (2). e. Remove the 4 PM 2.0x2.5 screws from the display panel brackets (1). Component - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 70
the display panel/webcam/microphone cable: a. Turn the display panel upside down, with the bottom edge toward you. b. Lift the adhesive support strip (1) that secures the display panel/webcam/microphone cable to the display panel. c. Disconnect the display panel/webcam/microphone cable (2) from - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 71
the display assembly. Multi board Description Multi board (includes USB and RJ-45 ports, and cable) Spare part number 611692 Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44). c. Keyboard (see Keyboard - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 72
(see Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44). c. Keyboard (see Keyboard on page 47). d. Top cover (see Top cover on page 50). e. Display assembly (see Display assembly on page 58). 64 Chapter - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 73
Remove the security cable bracket: 1. Position the base enclosure with the front toward you. 2. Remove the PM2.0 x 5.0 screw (1) that secures the security cable bracket to the base enclosure. 3. Lift the right edge (2) of the bracket and remove the bracket (3) at an angle. Reverse this procedure to - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 74
(see Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44). c. Keyboard (see Keyboard on page 47). d. Top cover (see Top cover on page 50). e. Display assembly (see Display assembly on page 58). f. Security - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 75
● WWAN module (see WWAN module on page 40). ● Power connector (see Power connector on page 68). ● Fan (see Fan on page 71). ● Heat sink (see Heat sink assembly on page 69). Remove the system board: 1. Remove the PM2.0×3.5 screw that secures the system board to the base enclosure. 2. Lift the right - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 76
(see Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44). c. Keyboard (see Keyboard on page 47). d. Top cover (see Top cover on page 50). e. Display assembly (see Display assembly on page 58). f. Security - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 77
(see Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44). c. Keyboard (see Keyboard on page 47). d. Top cover (see Top cover on page 50). e. Display assembly (see Display assembly on page 58). f. System - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 78
it. Thermal pads are used on the graphics chip (4) and the heat sink section (3) that services it. Thermal pads are used on the processor (6) and the heat sink section (5) that services it. Replacement thermal material is included with all heat sink assembly and system board spare part kits. Reverse - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 79
(see Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44). c. Keyboard (see Keyboard on page 47). d. Top cover (see Top cover on page 50). e. Display assembly (see Display assembly on page 58). f. Security - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 80
3. Remove the fan (3). Reverse this procedure to install the fan. 72 Chapter 4 Removal and replacement procedures - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 81
or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in the lower-left corner of the the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 82
Utility is already running, begin at step 2. 1. Open the Setup Utility by turning on or restarting the device, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select Exit > Load Setup Defaults, and then - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 83
and system BIOS. Security menu Select Language Support Processor C4 State Boot Options boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ Internal hard drive (select models only) ◦ USB Floppy ◦ USB CD/DVD ROM Drive ◦ USB flash drive ◦ USB Hard drive ◦ USB - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 84
Diagnostics menu Select Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard drive. Run a diagnostic test on the system memory. 76 Chapter 5 Computer Setup - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 85
6 Specifications Computer specifications Metric U.S. Dimensions Depth 20.40 cm 8.03 in Width 28.90 cm 11.37 in Height 1.98 cm 0.78 in Weight Equipped with a hard drive 1470 g 3.24 lb Equipped with a solid-state drive 1449 g 3.19 lb Input power Operating voltage 19 V dc @ 1.58 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 86
29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric 12.53 cm 22.27 cm 25.55 cm 262, - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 87
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 79 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 88
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 80 Chapter 6 Specifications - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 89
Recovery utility. Therefore, HP recommends that you download the Disaster Recovery utility SoftPaq, and then extract it to a USB flash drive as soon as Roxio BackOnTrack ● HP Recovery Manager NOTE: For detailed information, perform a search for these topics in Help and Support. Backing up and - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 90
screen. 8. Follow the on-screen instructions. Performing a recovery In case of if a software-related problem occurs. The Instant current computer state manually. NOTE: For more with Disaster Recovery, you need a USB flash drive (purchased separately). For HP Web site in a compressed file called - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 91
flash drive or external drive to a USB port on your computer. 2. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen instructions. 4. Select Download only to save - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 92
switch off and then on. 2. When the HP computer logo is displayed on the screen, press Maintenance>Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows changing Windows settings. Refer to Help and Support for more information. Using system restore - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 93
the System Protection tab. 4. Select System Restore. 5. Follow the on-screen instructions. Backing up and recovering using HP Recovery Manager If your computer includes HP Recovery Manager, tools provided by the operating system and by HP Recovery Manager software are designed to help you with the - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 94
sc. To copy the entire screen, press prt sc. 3. Open a word-processing document, selcet Edit> Paste. 4. Save the document. Creating a set of recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 95
Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use on these built-in repair features, select Start>Help and Support. NOTE: Recovery Manager recovers only the software that was preinstalled - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 96
the screen. NOTE: It may take several minutes for Recovery Manager to load. 2. In the Recovery Manager window, select System Recovery. 3. Follow the on-screen instructions. 88 Chapter 7 Backup and recovery - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 97
8 Connector pin assignments Audio-out (headphone)/Audio-in (microphone) jack Pin Signal 1 Left audio signal in 2 Right audio signal in 3 Ground 4 Microphone Audio-out (headphone)/Audio-in (microphone) jack 89 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 98
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 90 Chapter 8 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 99
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-45 (network) 91 - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 100
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 92 Chapter 8 Connector pin assignments - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 101
9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 102
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 103
battery in general household waste. Follow the local laws and regulations in your area for computer battery them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in provided in this chapter are general disassembly instructions. Specific details, such as screw - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 104
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 105
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 106
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 98 Chapter - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 107
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 108
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 109
15 removal 36 spare part number 36 battery bay, identifying 13 battery light 9 battery release latches 13 bay, battery 13 boot options 75 boot order 75 buttons left TouchPad 5 power 7 right TouchPad 5 wireless 7 C cables security 11 cables, service considerations 29 caps lock light, identifying - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 110
keyboard product description 4 removal 47 spare part number 18, 47 keys esc 8 fn 8 function 8 Windows applications 8 Windows logo 8 L language support 75 latches, battery release 13 left TouchPad button, identifying 5 lights battery Bus (USB) port 92 plastic parts 29 pointing device product - HP Pavilion dm1 | HP Pavilion dm1 Notebook PC - Maintenance and Service Guide - Page 111
Utility 73 serial number 16, 34 service considerations 29 service tag 16, 34 serviceability, product description 4 SIM removal 37 identifying 5 TouchPad scroll zone, identifying 5 transporting guidelines 32 U USB port pin assignments 92 USB ports, identifying 10, 11 V vents, identifying 11, 13
HP Pavilion dm1 Notebook PC
Maintenance and Service Guide