HP Pavilion dv7-3100 Multimedia - Windows 7 - Page 30

Obtaining the latest HP device drivers, Uninstall, Action, Scan for hardware changes, Search

Get HP Pavilion dv7-3100 - Entertainment Notebook PC PDF manuals and user guides View all HP Pavilion dv7-3100 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 30 highlights

4. Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete the device, but do not restart the computer. Repeat for any other drivers you want to delete. 5. In the Device Manager window, click Action, and then click Scan for hardware changes. Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers. NOTE: If you are prompted to restart the computer, save all open files, and then continue with the restart. 6. Reopen Device Manager, if necessary, and then verify that the drivers are once again listed. 7. Try running your program again. If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following sections. Obtaining the latest HP device drivers 1. Open your Internet browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the search box, and then press enter. - or - If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and follow the instructions provided. Proceed to step 6. 3. Click your specific product from the models listed. 4. Click the Windows 7 operating system. 5. When the list of drivers is displayed, click an updated driver to open a window containing additional information. 6. Click Install now to install the updated driver without downloading the file. - or - Click Download only to save the file to your computer. When prompted, click Save and then select a storage location on your hard drive. After the file is downloaded, navigate to the folder where the file was stored, and double-click the file to install. 7. If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device. Obtaining the latest Windows device drivers You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products. 26 Chapter 7 Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
4.
Right-click the device listing and click
Uninstall
. When prompted, confirm that you want to delete
the device, but do not restart the computer. Repeat for any other drivers you want to delete.
5.
In the Device Manager window, click
Action
, and then click
Scan for hardware changes
.
Windows scans your system for installed hardware and installs default drivers for any devices
requiring drivers.
NOTE:
If you are prompted to restart the computer, save all open files, and then continue with
the restart.
6.
Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.
7.
Try running your program again.
If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update
your drivers using the procedures in the following sections.
Obtaining the latest HP device drivers
1.
Open your Internet browser, go to
support
, and select your country or region.
2.
Click the option for software and driver downloads, type your computer model number in the search
box, and then press
enter
.
– or –
If you want a specific SoftPaq, enter the SoftPaq number in the
Search
box, press
enter
, and follow
the instructions provided. Proceed to step 6.
3.
Click your specific product from the models listed.
4.
Click the Windows 7 operating system.
5.
When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6.
Click
Install now
to install the updated driver without downloading the file.
– or –
Click
Download only
to save the file to your computer. When prompted, click
Save
and then select
a storage location on your hard drive.
After the file is downloaded, navigate to the folder where the file was stored, and double-click the
file to install.
7.
If prompted to do so, restart your computer after the installation is complete, and then verify the
operation of the device.
Obtaining the latest Windows device drivers
You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to
automatically check for and install updates for the Windows operating system and other Microsoft
products.
26
Chapter 7
Troubleshooting