HP Pavilion dv9600 HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs -
HP Pavilion dv9600 - Entertainment Notebook PC Manual
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- HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 1
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs Maintenance and Service Guide - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 2
and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 3
connector bracket is included in the base enclosure kits. The information was updated in the following location: Computer major components on page 19. The part number for the optical drive connector board was incorrect in the system board removal and replacement procedures. It has been corrected to - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 4
iv MSG revision history - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 5
the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 6
vi Safety warning notice - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 7
...29 Mass storage devices ...30 Miscellaneous parts ...31 Sequential part number listing ...32 4 Removal and replacement procedures Preliminary replacement requirements 40 Tools required ...40 Service considerations ...40 Plastic parts ...40 Cables and connectors 41 Drive handling 41 Grounding - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 8
switch board ...80 Bluetooth module ...82 Front USB board ...84 ExpressCard assembly ...85 Top cover trim ...87 Display switch module ...89 Rear USB board ...90 System board ...92 Audio board ...97 Fan/heat sink assembly ...99 Processor ...103 5 Setup Utility Starting the Setup Utility ...105 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 9
112 Hard drive specifications ...113 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 114 HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications 115 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications ...116 System DMA - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 10
system restore point 148 Restore to a previous date and time 148 Performing a recovery ...149 Recovering from the recovery discs 149 Recovering from the partition on the hard drive 149 9 Connector pin assignments Audio-out (headphone) ...150 Audio Battery ...156 Display ...156 Index ...162 x - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 11
Description Fullfeatured models (AMD) HP Pavilion dv9500, dv9600, and √ dv9700 Entertainment PCs Intel® Core™ 2 Duo (2.0 -GHz, 1-MB L2 √ cache) Defeatured models (AMD) 8m GM system board (Intel) 8m PM system board (Intel) √ √ √ 8p PM system board (Intel) √ √ √ √ √ √ √ √ √ √ √ - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 12
×16 DDR2 × 8 PCs), with: ● 511 MB of video memory when system memory = 1 GB (256 MB + 255 MB Turbo Cache) ● 1023 MB of video memory when system memory = 2 GB (256 MB + 767 MB Turbo Cache) ● 2047 MB of video memory when system memory = 4 GB (256 MB + 1791 MB Turbo Cache) System design supports up to - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 13
767 MB Turbo Cache) ● 1919 MB of video memory when system memory = 4 GB (128 MB + 1535 MB Turbo Cache) System design supports up to 55-W GPU requirement. Intel Extreme Graphics - Intel GMA X3100 UMA (integrated) with shared video memory: ● Up to 64 MB when system memory = 512 MB ● Up to 251 MB when - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 14
Dual-channel support √ Supports up to 4096 MB of system √ memory ● 2048-MB total system memory (1024 MB × 2) ● 1024-MB total system memory (1024 MB × 1) Supports all Serial ATA (SATA) 9.5- √ mm, 2.5-inch hard drives RAID software support not required √ for second hard drive Defeatured models - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 15
-GB, 5400-rpm Dual hard drive configurations: √ ● 500 support (select models only) ● HD DVD-ROM Drive with √ SuperMulti DVD±R/RW Double Layer support ● DVD±RW and CD-RW √ SuperMulti Double-Layer Combo Drive with LightScribe Defeatured models (AMD) 8m GM system board (Intel) 8m PM system - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 16
Supports external USB drive only √ HD Audio (Realtek ALC861-VDGR) HD Audio - Conexant CX20549-12) √ Supports Microsoft Premium √ Requirements Pavilion-branded modem √ Supports all world-wide certification √ requirements Integrated Realtek RT8111B 10/100/1000 network interface card (NIC) - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 17
) Docking VGA (Dsub 15-pin) √ 2-pin AC power for 90-W AC √ adapter 2-pin AC power for 65-W AC adapter Expansion port 3 supports the HP √ xb3000 Notebook Expansion Base and HP Notebook QuickDock Defeatured models (AMD) 8m GM system board (Intel) 8m PM system board (Intel) √ √ 8p PM - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 18
- ing Preinstalled: system Windows Vista® with embedded QuickPlay Direct Windows Vista Business (32-bit) √ Windows Vista Ultimate (64-bit) √ Windows Vista Premium (64-bit) √ Service- End-user replaceable parts: √ ability AC adapter √ Battery (system) √ Hard drives (2) √ Memory module - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 19
2 External component identification Top components Display and top components Item (1) Component Internal microphones (2) (select models only) (2) Integrated camera (select models only) (3) Speakers (2) (4) Num lock light Description Record sound. NOTE: If there - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 20
To learn more about power settings, select Start > Control Panel > System and Maintenance > Power Options. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 10 Chapter 2 External component identification - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 21
to require a logon password, you may be asked to log on to Windows. QuickPlay launches after you log on. Refer to the QuickPlay online Help online Help for more information. When a disc is playing in the optical drive: ● Plays the previous track or chapter, when pressed once. ● Rewinds when - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 22
on the caps lock light. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows® Start menu. Displays a shortcut menu for items beneath the pointer. Move the cursor around the screen. Can be used like the keys on an external - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 23
. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) TouchPad left and right buttons* Function like the left and right describes factory settings. View or change pointing device preferences by selecting Start > Control Panel > Hardware and Sound > Mouse. - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 24
, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. Blinking: The hard drive or optical drive is being accessed. Turns the wireless feature - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 25
models only) ExpressCard slot Optical drive Power connector Left-side components Function Connect optional USB devices. Supports optional ExpressCard/54 cards. Reads optical discs, and, on select models, also writes to optical discs. Connects an AC adapter. Item (1) Component Security cable slot - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 26
compatible digital or audio device. Connect optional USB devices. NOTE: Depending on your computer model, the computer may include an HDMI port or a USB port. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. On: A digital card is being accessed. Supports the following optional - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 27
Holds the battery. Releases the battery from the battery bay. Reads optical discs, and, on select models, also writes to optical discs. Holds an optional secondary hard drive. Hold the primary hard drive. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 28
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. 18 Chapter 3 Illustrated parts catalog - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 29
Computer major components Item (1) Description Display assemblies (include wireless antenna transceivers and cables) For use only with computer models equipped with a camera: Spare part number Computer major components 19 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 30
.0-inch, SXGA+, TFT, Single Lamp with BrightView ● 17.0-inch, WXGA+, TFT, Single Lamp with BrightView 447994-001 447993-001 447992-001 NOTE: See Display assembly components on page 26 for more information on display assembly spare part numbers. Switch cover (includes LED board and LED board cable - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 31
part number Display switch module (includes display switch Audio board (includes audio board cable) 449763-001 Bluetooth module (includes Bluetooth module cable) 412766-002 Front USB board (includes front USB board cable) 449762-001 System boards (include modem module cable and hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 32
) (17) (18) (19) (20) (21) Description Spare part number system memory 450863-001 450864-001 Heat sink (included with the fan/heat sink assembly) ExpressCard assembly 432988-001 Optical drive connector board 432992-001 Rear USB board 448437-001 Power connector bracket 432985-001 Base - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 33
UMA video system memory but 454497-001 not a fingerprint reader Rubber Feet Kit (not illustrated; includes computer feet and display bezel rubber screw 448017-001 covers) Batteries 8-cell, 2.55-Ah 446498-001 and 451868-001 8-cell, 2.20-Ah 448007-001 Hard drives (include hard drive bracket - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 34
Item Description Spare part number ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, 441086-002 and the Czech Republic, Denmark , the Netherlands, Spain, the United Kingdom, Nordic region, and India 434661-001 434661-002 24 Chapter 3 Illustrated parts catalog - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 35
(26) (27) Description Spare part number Memory modules (667-MHz, PC2-5300, 1-DIMM) 2048-MB 448003-001 1024-MB 446495-001 512-MB 446494-001 Optical drives (include bezel and bracket) Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support (select 462356-001 models only - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 36
single lamp display assemblies Display panels (include display panel cable) 17.0-inch, WXGA+ BrightView dual lamp 17.0-inch, SXGA+ BrightView single lamp 17.0-inch, WXGA+ BrightView single lamp Wireless antenna transceivers and cables 26 Chapter 3 Illustrated parts catalog Spare part number 447998 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 37
Description Spare part number For use only with computer models equipped with an 802.11a/b/g/n WLAN module 448313-001 For use only with computer models equipped with an 802.11a/b/g and 802.11b/g WLAN 448312-001 module Display hinge covers 432965-001 Microphone 432961-001 Display Cable Kit - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 38
Spare part number Plastics Kit ExpressCard slot bezel Left hard drive cover (includes 2 captive screws, secured by C-clips) 432981-001 Memory/WLAN module compartment cover (includes 2 captive screws, secured by C-clips) Right hard drive cover (includes 2 captive screws, secured by C-clips) USB - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 39
Cable Kit Item (1) (2) (3) (4) Description Cable Kit Bluetooth module cable Front USB board cable Fingerprint reader board cable Rear USB board cable Spare part number 448015-001 Cable Kit 29 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 40
devices Item (1) (2) Description Hard drives (include hard drive bracket) 250-GB, 5400-rpm 200-GB, 4200-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm Optical drives (include bezel and bracket) Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 41
Miscellaneous parts Description Spare part number 90-W AC adapter (for use only with computer models equipped with dual lamp display assemblies) 453198-001 65-W AC adapter (for use only with computer models equipped with single lamp display assemblies) 453199-001 90-W AC adapter ATSC/NTSC TV - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 42
Phillips PM2.5×4.0 screw ● Phillips PM2.0×6.0 screw ● Phillips PM2.0×5.0 captive screw ● Phillips PM2.0×4.0 screw ● Phillips PM2.0×3.0 screw Sequential part number listing Spare part number Description 371693-001 394279-001 394279-011 Wired headset with volume control Power cord for use in the - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 43
adapter Bluetooth module (includes Bluetooth module cable) Wireless laser mouse (includes cable adapter) Display inverter for use only with single lamp display assemblies (includes Mylar shield) 90-W AC adapter Display board cable) Optical drive connector board Sequential part number listing 33 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 44
United Kingdom, Nordic region, and India 435743-001 HP Remote Control 436067-001 Display bezel for use in computers with AMD processors 436238-001 Optical wired mouse 438485-001 160-GB, 5400-rpm hard drive (includes hard drive bracket) 439128-001 Vista remote control (fits inside ExpressCard - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 45
Spare part number Description 441090-001 Broadcom 802.11b/g WLAN module for use in United States and Canada 441090-002 Broadcom 802.11b/g WLAN module for use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, India 441424-001 200-GB, 4200-rpm hard drive ( - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 46
with UMA video system memory (includes modem module cable and hard drive thermal pads) Intel Core Duo T7500 2.2-GHz processor (4-MB L2 cache, 800-MHz FSB; includes thermal material) 17.0-inch, WXGA+, TFT, single lamp, BrightView display panel (includes display panel cable) 17.0-inch, SXGA+, TFT - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 47
Rear USB board RTC battery (includes 2-sided tape) Front USB board (includes front USB board cable) Audio board (includes audio board cable) 200-GB, 4200-rpm hard drive (includes hard drive bracket) Display enclosure (non-mica composition) Processor bracket (7.9) Processor bracket (8.1) System board - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 48
) 90-watt AC adapter (for use only with computer models equipped with dual lamp display assemblies) 65-watt AC adapter (for use only with computer models equipped with single lamp display assemblies) 250-GB, 5400-rpm hard drive (includes hard drive bracket) 38 Chapter 3 Illustrated parts catalog - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 49
rear USB board cable) Intel Core Duo T2330 1.6-GHz processor (L2 cache, 533-MHz FSB) AMD Turion TL-62 processor (2.1-GHz, 1-MB L2 cache) AMD Athlon TK-55 processor (1.86-GHz. 512-MB L2 cache) Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support Sequential part number listing - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 50
the work area to prevent damage. Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. 40 Chapter 4 Removal and replacement procedures - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 51
observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 52
provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V 42 Chapter 4 Removal and replacement procedures - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 53
Always be properly grounded when touching a component or assembly. ● Store reusable ESD-sensitive parts charging. When grounding is not possible, use an ionizer to dissipate electric charges Use conductive field service tools, such as Handle ESD-sensitive components, parts, and assemblies by the - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 54
, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum , or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On floor mats with hard ties to the ground ● Field service kits ● replacement procedures - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 55
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 56
sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 57
it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 58
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 59
from the display enclosure. 6. Release the camera module (1) from the display enclosure as far as the camera module cable allows. 7. Disconnect the camera module cable (2) from the camera module. 8. Remove the camera module. Reverse this procedure to install the camera module. Component replacement - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 60
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove the display inverter - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 61
the display inverter (1) as far as the display panel cable and the backlight cable allow. 7. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. 8. Remove the display inverter. Reverse this procedure to install the display inverter. Component replacement - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 62
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove the hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 63
(2) until it disconnects from the computer. 5. Remove the hard drive from the hard drive bay. 6. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive. 7. Lift the bracket (2) straight up to remove it - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 64
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 65
then remove the cover. The memory/WLAN module compartment cover is included in the Plastics Kit, spare part number 432981-001. 4. Spread the retaining tabs (1) on each side of the memory module slot to slot. Reverse this procedure to install a memory module. Component replacement procedures 55 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 66
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 67
WLAN module Description Spare part number Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, , Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, 441075-002 and India Component replacement procedures 57 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 68
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 69
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove the optical drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 70
. 6. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. 8. Remove the optical drive bracket (2). Reverse the above - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 71
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 72
connected and disconnect the cable (2) from the LED board. 7. Remove the switch cover. Reverse this procedure to install the switch cover. 62 Chapter 4 Removal and replacement procedures - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 73
United States Spare part number 441541-161 system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 74
2. Remove the Phillips PM2.5×8.0 screw that secures the keyboard to the computer. 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. tabs on the front edge of the keyboard from the top cover. 64 Chapter 4 Removal and replacement procedures - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 75
8. Swing the keyboard (3) up and forward until it rests on the palm rest. 9. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2). 10. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures 65 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 76
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery the two black Phillips PM2.5×5.0 screws (1) - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 77
board cable) Spare part number 432987-001 system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 78
the power button board: 1. Disconnect the following cables from the power button board: (1) Power button board cable (2) Speaker assembly cable (3) Display switch module cable (4) Microphone cable 2. Remove the silver Phillips PM2.5×5.0 screw (1) that secures the power button board to the computer - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 79
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 80
antenna cables (4) from the routing channels in the top cover. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 7. Remove the two Phillips PM2.5×8.0 screws - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 81
If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Three rubber screw covers on the display bezel top edge. The display rubber screw covers are included in the Rubber Kit, spare part number 448017-001 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 82
using the spare part numbers 447998-001 (for dual lamp display assemblies) and 447997-001 (for single lamp display assemblies). NOTE: See Camera module on page 48 for camera module replacement instructions. See Display inverter on page 50 for display inverter replacement instructions. 12. If it - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 83
432964-001 (for use with dual lamp display assemblies) and 432963-001 (for use with single lamp display assemblies). The display hinge covers are available using spare part number 432965-001. 17. If it is necessary to replace the wireless antenna transceivers and cables, remove the two Phillips - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 84
enclosure. The microphones and cables are available using spare part number 432961-001. 24. If it is necessary to replace the camera cable, release the retention tabs (1) built into the display enclosure that secure the camera cable to the display enclosure. 25. Remove the camera cable (2) from the - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 85
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 86
2. Remove the eight Phillips PM2.5×8.0 screws that secure the top cover to the computer. 3. Remove the four silver Phillips PM2.5×5.0 screws secure the top cover to the computer. 4. Turn the computer right-side up, with the front toward you. 76 Chapter 4 Removal and replacement procedures - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 87
Disconnect the power button board cable (1) and the LED board cable (2) from the low insertion force (LIF) connectors on the system board. 6. Release the ZIF connector (1) to which the TouchPad cable (2) is attached and disconnect the cable from the system board. Component replacement procedures 77 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 88
7. Remove the five Phillips PM2.5×8.0 screws (1) and the two silver Phillips PM2.5×5.0 screws (2) that secure the top cover to the base enclosure. 8. Lift the rear edge of the top cover until it disengages from the computer, and then swing it up and forward until the top - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 89
9. Release the ZIF connector to which the fingerprint reader board cable (1) is attached and disconnect the cable (2) from the system board. 10. Remove the top cover. Reverse this procedure to install the top cover. Component replacement procedures 79 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 90
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 91
3. Remove the wireless switch board (3). Reverse this procedure to install the wireless switch board. Component replacement procedures 81 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 92
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 93
4. Remove the Bluetooth module (4). Reverse this procedure to install the Bluetooth module. Component replacement procedures 83 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 94
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 95
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 96
slot bezel is included in the Plastics Kit, spare part number 432981-001. 3. Remove the four silver Phillips PM2.5×5.0 screws (1) that secure the ExpressCard assembly to the system board. 4. Disconnect the ExpressCard assembly (2) from the system board by sliding it to the right. 5. Remove the - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 97
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 98
the computer. 5. Remove the top cover trim (2). 6. Remove the top cover trim. Reverse this procedure to install the top cover trim. 88 Chapter 4 Removal and replacement procedures - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 99
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 100
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 101
enclosure. 5. Release the rear USB board (3) from the base enclosure as far as the rear USB board cable allows. 6. Disconnect the rear USB board cable (4) from the rear USB board. 7. Remove the rear USB board. Reverse this procedure to install the rear USB board. Component replacement procedures 91 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 102
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 103
replacement system board: ● Memory modules (see Memory module on page 54) ● RTC battery (see RTC battery on page 56) ● WLAN module (see WLAN module on page 57) ● Bluetooth module (see Bluetooth module on page 82) ● ExpressCard assembly (see ExpressCard assembly on page 85) ● Optical drive connector - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 104
enclosure. 5. Remove the power connector cable (1) and the rear USB board cable (2) from the clips built into the base enclosure. 6. Use the area immediately behind the optical drive connector board (1) to lift the right side of the system board (2) until it rests at an angle. 7. Remove the optical - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 105
the audio board cable (4) from the system board. 9. Disconnect the power connector cable (1) from the system board. 10. Remove the system board (2) from the base enclosure by sliding it up and to the right at an angle. 11. If it is necessary to replace the rear USB board cable, turn the system board - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 106
with the rear USB board spare part kit and is also included in the Cable Kit, spare part number 448015-001. When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Fan/heat sink assembly - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 107
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 108
3. Remove the audio board (3). Reverse this procedure to install the audio board. 98 Chapter 4 Removal and replacement procedures - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 109
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 110
board (see Audio board on page 97) j. Front USB board (see Front USB board on page 84) k. Top cover trim (see Top cover trim on page 87) l. System board (see System board on page 92) Remove the fan/heat assembly: 1. Turn the system board upside down, with the expansion port 3 and external monitor - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 111
. Thermal material must be installed on all surfaces before the fan/heat sink assembly is reinstalled. Thermal material is included with all fan/heat sink assembly, system board, and processor spare part kits. 5. If it is necessary to replace the heat sink, loosen the two Phillips PM2.5×4.0 captive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 112
thermal material located between the heat sink and system board components, it may be necessary to of the heat sink (1), (2), and (3), and the system board components (4), (5), and (6) each time the heat and system board spare part kits. Reverse this procedure to install the fan/heat sink assembly and - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 113
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 114
Audio board (see Audio board on page 97) j. Front USB board (see Front USB board on page 84) k. Top cover trim (see Top cover trim on page 87) l. System board (see System board on page 92) m. Fan/heat sink assembly (see Fan to install the processor. 104 Chapter 4 Removal and replacement procedures - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 115
computer and provides settings for startup, security, and other preferences. To start the Setup Utility: 1. Turn on or restart the computer. 2. Before Windows opens and while "Press to enter setup" is displayed in the lower-left corner of the screen, press f10. Starting the Setup Utility 105 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 116
1. If the Setup Utility is open, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer, and then press f10 while "Press to enter setup" is displayed in the lower-left corner of the screen. 2. Access the system information by using the Main menu. 3. To exit the Setup - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 117
If the Setup Utility is already running, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer, and then press f10 while "Press to enter setup" is displayed in the lower-left corner of the screen. 2. Select Exit > Load Setup Defaults, and then press enter. 3. When the - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 118
users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences. The " to boot from LAN" message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service Boot. The - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 119
-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from Floppy. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ ATAPI CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 120
Height (front to back) 3.16 to 4.18 cm Width 39.60 cm Depth 28.50 cm Weight (with optical drive, hard drive, and 3.54 kg battery) Second hard drive adds: 0.13 kg Camera adds: Input power Operating voltage Operating current 0.009 kg 18.5 V dc @ 3.5 A - 65 W 3.5 A or 4.74 A Temperature - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 121
safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.0-inch, SXGA+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 122
Contrast ratio Brightness Pitch resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 23.00 cm 36.90 cm 43.40 cm Up to 16.8 million 200:1 180 nits typical 9.06 in 14.49 in 17.09 in 0.259 × 0.259 mm 1280 × 800 RGB vertical stripe - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 123
7200-rpm 5400-rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 113 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 124
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+ - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 125
HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X 2,700 KB/sec 4,056 KB/sec 4,460 KB/sec Multiword DMA Mode HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications 115 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 126
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+ - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 127
Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned System DMA specifications, Intel 117 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 128
System DMA specifications, AMD discrete and UMA graphics Hardware DMA DMA4 System function Direct memory access controller 118 Chapter 6 Specifications - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 129
AC-Link Audio Intel 82801DB/DBM SMBus Controller- 24C3 Data Fax Modem with SmartCP Diskette drive Parallel port System CMOS/real-time clock IRQ9* IRQ10* Microsoft ACPI-compliant system Intel USB configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 130
Card Controller SDA Standard Compliant SD Host Controller High precision event timer nVidia nForce PCI System Management nVidia nForce System Management Controller Synaptics PS/2 Port TouchPad Numeric data processor ATA Channel 0 ATA Channel 1 Broadcom WLAN adapter Standard Enhanced PCI to USB - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 131
Standard OpenHCD USB Host Controller Standard OpenHCD USB Host Controller Broadcom WLAN adapter HDA Controller Standard Enhanced PCI to USB Host Controller Standard Enhanced PCI to USB Host Controller Standard Dual Channel PCI IDE Controller System interrupt specifications, AMD UMA graphics 121 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 132
Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 System Function (shipping configuration) Unused DMA controller no. 2 Unused Coprocessor busy clear/reset Unused Unused Secondary fixed disk controller Unused Primary fixed disk controller Unused JoyStick - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 133
) Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port Unused Infrared port Unused Unused Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 134
System I/O address specifications, AMD discrete and UMA graphics I/O address (hex) 0000 - 0008 000A - 000F 0020 - 0021 0040 - 0043 0060 - 0060 0061 Microsoft® Natural PS/2 Keyboard Microsoft ACPI-Compliant Embedded Controller System CMOS/real time clock DMA controller DMA controller DMA controller - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 135
only) 4000 - 407F (discrete only) 4000 - 4FFF 5000 - 5FFF (discrete only) System function (shipping configuration) Standard Dual Channel PCI IDE Controller Standard Dual Channel PCI IDE Controller Standard PCI standard PCI-to-PCI bridge System I/O address specifications, AMD discrete and UMA - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 136
000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 137
Ricoh SD/MMC Host Controller Ricoh Memory Stick Controller Ricoh XD-Picture Card Controller Broadcom WLAN adapter nVidia GeForce8400M GS nVidia GeForce8400M GS Broadcom WLAN adapter nVidia GeForce8400M GS High precision event timer System memory map specifications, AMD discrete graphics 127 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 138
Controller nVidia nForce System Management Controller nVidia MCP67M nVidia MCP67M RICOH OHCI Compliant IEEE 1394 Host Controller SDA Standard Compliant SD Host Controller Ricoh SD/MMC Host Controller Ricoh Memory Stick Controller Ricoh XD-Picture Card Controller Broadcom WLAN adapter nVidia MCP67M - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 139
number 441140-001, and the Display Screw Kit, spare part number 441124-001. Phillips PM2.5×8.0 captive screw Color Black Quantity 4 Length 8.0 mm Thread 2.4 mm Head width 5.0 mm Where used: 4 captive screws (secured by C-clips) that secure the hard drive covers to the computer Phillips PM2 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 140
Phillips PM3.0×4.0 screw Color Silver Quantity 8 Length 4.0 mm Thread 3.0 mm Head width 5.0 mm Where used: 8 screws that secure the hard drive brackets to the hard drives 130 Chapter 7 Screw listing - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 141
Phillips PM2.5×5.0 captive screw Color Black Quantity 5 Length 5.0 mm Thread 2.5 mm Head width 5.0 mm Where used: 2 captive screws (secured by C-clips) that secure the memory/WLAN module compartment cover to the computer Where used: 3 captive screws that secure the fan/heat sink assembly to - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 142
Phillips PM2.0×11.0 screw Color Silver Quantity 2 Length 11.0 mm Thread 2.0 mm Head width 5.0 mm Where used: 2 screws that secure the WLAN module to the computer 132 Chapter 7 Screw listing - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 143
Phillips PM2.5×8.0 screw Color Black Quantity 37 Length 8.0 mm Thread 2.5 mm Head width 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) One screw that secures the keyboard to the computer (3) Two screws that secure the display assembly to the computer - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 144
Where used: 2 screws that secure the display assembly to the computer Where used: 5 screws that secure the display bezel to the display computer Where used: 4 screws that secure the display panel to the display enclosure 134 Chapter 7 Screw listing - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 145
Where used: 8 screws that secure the top cover to the computer Where used: 5 screws that secure the top cover to the computer Where used: 4 screws that secure the top cover trim to the computer Phillips PM2.5×8.0 screw 135 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 146
Where used: One screw that secures the top cover trim to the computer Where used: One screw that secures the system board to the computer Where used: 3 screws that secure the system board to the computer 136 Chapter 7 Screw listing - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 147
Phillips PM2.0×3.0 screw Color Silver Quantity 8 Length 3.0 mm Thread 2.0 mm Head width 4.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 4 screws that secure the display hinges to the display panel Phillips PM2.0×3.0 screw 137 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 148
Where used: 2 screws that secure the Bluetooth module to the system board 138 Chapter 7 Screw listing - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 149
Phillips PM2.5×5.0 screw Color Silver Quantity 35 Length 5.0 mm Thread 2.5 mm Head width 5.0 mm Where used: 6 screws that secure the switch cover to the computer Where used: 3 screws that secure the keyboard to the computer Phillips PM2.5×5.0 screw 139 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 150
Where used: 2 screws that secure the speaker to the computer Where used: One screw that secures the power button board to the computer Where used: 2 screws that secure the display assembly to the computer 140 Chapter 7 Screw listing - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 151
Where used: 4 screws that secure the top cover to the computer Where used: 2 screws that secure the top cover to the computer Where used: (1) Two screws that secure the wireless switch board to the computer Phillips PM2.5×5.0 screw 141 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 152
screw that secures the audio board to the computer Where used: (1) One screw that secures the front USB board to the base enclosure (2) Four screws that secure the ExpressCard assembly to the system board Where used: (1) One screw that secures the display switch module to the fan/heat sink assembly - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 153
Phillips PM2.5×6.0 screw Color Black Quantity 2 Length 6.0 mm Thread 2.5 mm Head width 5.0 mm Where used: 2 screws that secure the display panel to the display assembly Phillips PM2.5×6.0 screw 143 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 154
Phillips PM2.0×4.0 screw Color Black Quantity 4 Length 4.0 mm Thread 2.0 mm Head width 4.5 mm Where used: 4 screws that secure the wireless antenna transceivers to the display enclosure 144 Chapter 7 Screw listing - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 155
Phillips 2.5×4.0 captive screw Color Silver Quantity 2 Length 4.0 mm Thread 2.5 mm Head width 5.0 mm Where used: 2 captive screws that secure the heat sink to the system board Phillips 2.5×4.0 captive screw 145 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 156
on the hard drive or from recovery discs you create. Creating recovery discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 157
can be a time saver if you have to reset your preferences. To copy the screen and paste it into a word-processing document, follow these steps: a. Display the screen. b. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. Open a word - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 158
steps: 1. Select Start > Control Panel > System and Maintenance > System. 2. In the left pane, click System protection. 3. Click the System Protection tab. 4. Click the System Restore button, and then click Next. The System Restore window opens. 5. Follow the on-screen instructions. 148 Chapter - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 159
recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the partition on the hard drive You can perform a recovery from the partition on the hard drive from either the Start button or f11. To restore the system from the partition, follow - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 160
9 Connector pin assignments Audio-out (headphone) Pin 1 2 3 Audio-in (microphone) Signal Audio out, left channel Audio out, right channel Ground Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 150 Chapter 9 Connector pin assignments - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 161
External monitor Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 151 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 162
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 152 Chapter 9 Connector pin assignments - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 163
S-Video-out Pin 1 2 3 4 5 6 7 Universal Serial Bus Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground S-Video-out 153 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 164
● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region's power system. ● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 165
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 South Korea EK - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 166
of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 167
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 168
all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 169
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 159 - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 170
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 171
the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 172
battery bay 17 battery light 14 battery release latch 17 bezel removal 71 spare part numbers 72 Blu-ray Disc ROM Drive precautions 41 removal 59 spare part number 25, 30, 39, 59 specifications 116 Bluetooth module removal 82 spare part number 21, 33, 82 Bluetooth module cable, illustrated 29 boot - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 173
84 front USB board cable, illustrated 29 function keys 12 G graphics, product description 2 grounding equipment and methods 44 H hard drive precautions 41 product description 4 removal 52 spare part numbers 23, 30, 34, 35, 37, 38, 52 specifications 113 hard drive bays 17 hard drive cover illustrated - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 174
keypad 12 fn 12 function 12 num lock 12 Windows applications 12 Windows logo 12 L language support 109 left-side components 15 lights battery 14 caps lock 10 drive 14 num lock 9 power 14 wireless 14 M Main menu 108 mass storage devices, spare part numbers 30 media button 11 memory map specifications - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 175
bracket, spare part numbers 21, 37, 92 product description audio 6 camera 6 chipset 2 diskette drive 6 display panel 4 docking support 7 Ethernet 6 external media cards 7 graphics 2 hard drives 4 keyboard 8 memory module 4 modem 6 operating system 8 optical drives 5 pointing device 8 ports 7 power - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 176
locations 15, 16 pin assignments 153 unknown password 45 USB digital drive, spare part number 31 V vents 17 volume mute button 10 volume scroll zone 10 W Windows applications key 12 Windows logo key 12 wireless antenna removal 73 spare part numbers 73 wireless light 14 wireless switch 14 wireless - HP Pavilion dv9600 | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - - Page 177
HP Pavilion dv9500, dv9600, and dv9700
Entertainment PCs
Maintenance and Service Guide