HP Pavilion n5125 HP Pavilion Notebook - Reference Guide - Page 7

Getting Support for Your HP Notebook PC

Page 7 highlights

Installing RAM modules 83 Removing RAM modules 85 Expanding the hibernate partition 86 Updating Windows Drivers 87 To download the latest Windows drivers 87 To locate Windows drivers on your system 87 To use digitally signed drivers in Windows 98 and Windows ME 87 Service and Support...89 Hewlett-Packard Limited Warranty Statement 90 Getting Support for Your HP Notebook PC 92 To use the Reference Guide 92 To get help from the HP notebook website 92 To call HP for Service and Support 93 Obtaining Repair Service 96 To receive warranty repair service 96 To prepare your computer for shipment 96 Solving Problems with Your Computer 99 Troubleshooting Techniques 100 Audio problems 100 CD-ROM drive problems 100 Display problems 101 DVD problems...102 Hard disk drive problems 104 Heat problems...105 Keyboard, touch pad, and mouse problems 105 Memory problems 106 Modem problems 106 One-Touch button problems 108 PC card problems 109 Performance problems 110 Port replicator problems 110 Power and battery problems 111 Printing problems 112 Serial, parallel, and USB problems 113 Startup problems 114 Standby and resume problems 115 Testing Hardware Operation 116 Recovering and Reinstalling Software 118 To recover the factory installation of your hard disk 118 To replace a damaged Recovery CD 119 To update the HP notebook BIOS 119 To recover an application 120 Removing and Reinstalling the Hard Disk Drive 121 Reference Guide 7

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153

Reference Guide
7
Installing RAM modules
.............................................................................................
83
Removing RAM modules
............................................................................................
85
Expanding the hibernate partition
................................................................................
86
Updating Windows Drivers
.........................................................................................
87
To download the latest Windows drivers
...............................................................
87
To locate Windows drivers on your system
...........................................................
87
To use digitally signed drivers in Windows 98 and Windows ME
........................
87
Service and Support
........................................................................................................
89
Hewlett-Packard Limited Warranty Statement
............................................................
90
Getting Support for Your HP Notebook PC
................................................................
92
To use the
Reference Guide
...................................................................................
92
To get help from the HP notebook website
............................................................
92
To call HP for Service and Support
.......................................................................
93
Obtaining Repair Service
............................................................................................
96
To receive warranty repair service
.........................................................................
96
To prepare your computer for shipment
................................................................
96
Solving Problems with Your Computer
........................................................................
99
Troubleshooting Techniques
.....................................................................................
100
Audio problems
...................................................................................................
100
CD-ROM drive problems
....................................................................................
100
Display problems
.................................................................................................
101
DVD problems
.....................................................................................................
102
Hard disk drive problems
.....................................................................................
104
Heat problems
......................................................................................................
105
Keyboard, touch pad, and mouse problems
.........................................................
105
Memory problems
................................................................................................
106
Modem problems
.................................................................................................
106
One-Touch button problems
................................................................................
108
PC card problems
................................................................................................
109
Performance problems
.........................................................................................
110
Port replicator problems
......................................................................................
110
Power and battery problems
................................................................................
111
Printing problems
................................................................................................
112
Serial, parallel, and USB problems
......................................................................
113
Startup problems
..................................................................................................
114
Standby and resume problems
.............................................................................
115
Testing Hardware Operation
.....................................................................................
116
Recovering and Reinstalling Software
.......................................................................
118
To recover the factory installation of your hard disk
...........................................
118
To replace a damaged Recovery CD
...................................................................
119
To update the HP notebook BIOS
.......................................................................
119
To recover an application
....................................................................................
120
Removing and Reinstalling the Hard Disk Drive
......................................................
121