HP Pavilion n5425 HP Pavilion Notebook N5400 and XH500 Series PC's - Reference - Page 86
Obtaining Repair Service
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Service and Support Obtaining Repair Service Obtaining Repair Service Note To receive warranty repair service To receive warranty repair service for Omnibook XE3 and Pavilion Notebook Series, contact the appropriate HP Customer Care Center. Check "To call HP for service and support" on page 83 for the phone number. HP Pavilion notebooks have regional support and service in selected countries. Currently, HP Pavilion notebook PCs are supported only in the country in which they are purchased and marketed. If you are outside the country of purchase, you must cover the cost of shipping your notebook to the appropriate HP authorized repair site. For example, if you purchased a Pavilion notebook in the United Kingdom, and then traveled to Russia, you would be responsible for shipping the unit to the United Kingdom for repair and service under warranty. If you are uncertain about the support, please contact our Customer Care Center-see "To call HP for service and support" on page 83. The support technician will help qualify your unit for warranty repair, based on the warranty applicable to your unit and original purchase date, and will provide you with repair processes. If the HP notebook product is not normally sold and supported by HP in the country of use, it must be returned to a supported country for services. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location. To repair your computer outside the warranty period If your PC is no longer in the warranty period, contact the appropriate Customer Care Center. The HP support person will let you know about repair charges and processes. 86 Reference Guide