HP Pavilion n5490 HP Pavilion Notebook - Reference Guide - Page 100

Troubleshooting Techniques

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Solving Problems with Your Computer Troubleshooting Techniques Troubleshooting Techniques This section contains solutions to a few common problems and troubleshooting techniques for your HP notebook PC. Audio problems If sound is not audible • Press Fn+Up arrow several times. • Click the speaker icon on the taskbar to ensure that Mute is not checked. • When you are operating your computer in MS-DOS mode (for example, when running MS-DOS games), you may find that the sound does not operate properly. Use Windows applications for full use of sound capabilities. If sound does not record • Check software controls for recording sound: Click Start, Programs, Accessories, Multimedia (or Entertainment), Sound Recorder. If the PC card detection beep(s) at startup are very loud and volume cannot be adjusted • Download the latest audio driver from the technical support area of the HP notebook website www.hp.com/notebooks. You may also want to test the audio with diagnostics. See "Testing Hardware Operation." CD-ROM drive problems If you can't boot from a CD in the CD-ROM drive • Make sure the CD is a bootable CD, such as the Recovery CD. • If you always want to boot from a CD when one is present, check the boot order in BIOS Setup and change it. 1. Click Start, Shut Down, Restart. 100 Reference Guide

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Solving Problems with Your Computer
Troubleshooting Techniques
100
Reference Guide
Troubleshooting Techniques
This section contains solutions to a few common problems and troubleshooting
techniques for your HP notebook PC.
Audio problems
If sound is not audible
•
Press Fn+Up arrow several times.
•
Click the speaker icon on the taskbar to ensure that Mute is not checked.
•
When you are operating your computer in MS-DOS mode (for example, when running
MS-DOS games), you may find that the sound does not operate properly. Use
Windows applications for full use of sound capabilities.
If sound does not record
•
Check software controls for recording sound: Click Start, Programs, Accessories,
Multimedia (or Entertainment), Sound Recorder.
If the PC card detection beep(s) at startup are very loud and volume cannot be
adjusted
•
Download the latest audio driver from the technical support area of the HP notebook
website www.hp.com/notebooks.
You may also want to test the audio with diagnostics. See
“
Testing Hardware Operation.
”
CD-ROM drive problems
If you can
’
t boot from a CD in the CD-ROM drive
•
Make sure the CD is a bootable CD, such as the Recovery CD.
•
If you always want to boot from a CD when one is present, check the boot order in
BIOS Setup and change it.
1. Click Start, Shut Down, Restart.