HP Pavilion p6200 User Guide - Page 45

Hardware installation, Symptom, Possible solution, Start, Arrow, Switch User

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Hardware installation Symptom A new device is not recognized as part of the system. A new device does not work. Possible solution Install the device driver from the CD provided with the device, or download and install the driver from the device manufacturer Web site. You may need an updated driver for Windows 7. Contact the device vendor directly for an update. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that the pins in the cable or connector are not bent. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with the computer. Restart the computer, and follow the instructions for accepting the changes. Disable the automatic settings in the operating system for the new device, and choose a basic configuration that does not cause a resource conflict. You can also reconfigure or disable devices to resolve the resource conflict. To install or uninstall a device driver, you must be logged in with administrative privileges. If you need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Choose a user with administrative privileges. Troubleshooting and Maintenance 41

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Troubleshooting and Maintenance
41
Hardware installation
Symptom
Possible solution
A new device is not
recognized as part of
the system.
Install the device driver from the CD provided with the device,
or download and install the driver from the device manufacturer
Web site.
You may need an updated driver for Windows 7. Contact the
device vendor directly for an update.
For Hewlett-Packard peripheral devices, visit the HP Web site at
Ensure that all cables are properly and securely connected and
that the pins in the cable or connector are not bent.
Turn off the computer, turn on the external device, and then turn
on the computer to integrate the device with the computer.
Restart the computer, and follow the instructions for accepting
the changes.
Disable the automatic settings in the operating system for the
new device, and choose a basic configuration that does not
cause a resource conflict.
You can also reconfigure or disable devices to resolve the
resource conflict.
A new device does
not work.
To install or uninstall a device driver, you must be logged in
with administrative privileges. If you need to switch users, click
the
Start
button, click the
Arrow
button next to Shut Down,
and then click
Switch User
. Choose a user with administrative
privileges.