HP Pavilion v2000 PC Troubleshooting and Maintenance Guide - Page 18

Miscellaneous - memory

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Performance (continued) Symptom Possible solution Applications and files take longer Check for hard disk drive errors: to open or respond (continued). 1 Close all open programs and windows. 2 Click Start, and then click My Computer. 3 Right-click the hard disk drive that you want to check, and then click Properties. 4 In the System Properties window, click the Tools tab. 5 Under Error-checking, click Check Now. 6 If desired, select the buttons next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors. 7 Click Start. If prompted to restart, click Yes and allow the PC to restart. Miscellaneous Symptom Possible solution Insufficient memory message displays. Close all open programs, and then try the desired task again, or restart your PC (click Start, Turn Off Computer, and then Restart). If the message displays again, consider purchasing and installing additional memory. Remote sensor is not receiving a signal from the remote control (select models only). 1 Click Start, right-click My Computer, and then select Properties. 2 Click the Hardware tab, and then click Device Manager. 3 Click the plus (+) sign next to Universal Serial Bus Controllers. 4 If the eHome Infrared Receiver is listed under Universal Serial Bus Controllers, Windows is properly detecting the IR Receiver. If it is not listed, go to the next step. 5 Unplug the end of the USB cable on the remote sensor from the PC and plug it into the same USB port. 6 Disconnect all other USB devices, leave the remote sensor plugged in, and then restart the PC. Plug in other USB devices after the remote sensor appears in the Device Manager window. Memory card reader (select models only) cannot read my memory card. Do not insert or remove memory cards when the in-use light is flashing. To do so may cause data loss, or it may permanently damage the card reader. Some cards have a Read/Write or Security switch on the card. Make sure the switch is set to Write Enabled before attempting to write data to it. Make sure the amount of data you are storing has not exceeded the storage limit of the card. Make sure the memory card is one of the supported types: CompactFlash (1, 2, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or XD. Make sure the memory card is fully inserted into the correct slot. Inspect the ends of the memory cards for dirt or material closing a hole or spoiling a metal contact. Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol. Replace the memory card if necessary. 14 PC Troubleshooting and Maintenance Guide

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Performance
(continued)
Symptom
Possible solution
Applications and files take longer
to open or respond
(continued).
Check for hard disk drive errors:
1
Close all open programs and windows.
2
Click
Start
, and then click
My Computer
.
3
Right-click the hard disk drive that you want to check, and then click
Properties
.
4
In the System Properties window, click the
Tools
tab.
5
Under Error-checking, click
Check Now
.
6
If desired, select the buttons next to
Automatically fix file system errors
and
Scan for and attempt recovery of bad sectors
.
7
Click
Start
. If prompted to restart, click
Yes
and allow the PC to restart.
Miscellaneous
Symptom
Possible solution
Insufficient memory
message
displays.
Close all open programs, and then try the desired task again, or restart your PC (click
Start
,
Turn Off Computer
, and then
Restart
). If the message displays again,
consider purchasing and installing additional memory.
Remote sensor is not receiving a
signal from the remote control
(select models only).
1
Click
Start
, right-click
My Computer
, and then select
Properties
.
2
Click the
Hardware
tab, and then click
Device Manager
.
3
Click the plus (
+
) sign next to
Universal Serial Bus Controllers
.
4
If the eHome Infrared Receiver
is listed under Universal Serial Bus Controllers,
Windows is properly detecting the IR Receiver. If it is not listed, go to the next step.
5
Unplug the end of the USB cable on the remote sensor from the PC and plug it into the
same USB port.
6
Disconnect all other USB devices, leave the remote sensor plugged in, and then restart
the PC. Plug in other USB devices after the remote sensor appears in the Device
Manager window.
Do not insert or remove memory cards when the in-use light is flashing. To do so may
cause data loss, or it may permanently damage the card reader.
Some cards have a Read/Write or Security switch on the card. Make sure the switch is
set to Write Enabled before attempting to write data to it.
Make sure the amount of data you are storing has not exceeded the storage limit of the
card.
Make sure the memory card is one of the supported types: CompactFlash (1, 2, and
Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia,
or XD.
Make sure the memory card is fully inserted into the correct slot.
Memory card reader (select
models only) cannot read my
memory card.
Inspect the ends of the memory cards for dirt or material closing a hole or spoiling a
metal contact. Clean the contacts with a lint-free cloth and small amounts of isopropyl
alcohol. Replace the memory card if necessary.
14
PC Troubleshooting and Maintenance Guide