HP Pavilion v2000 PC Troubleshooting and Maintenance Guide - Page 20

Microsoft System Restore, Application and Driver Recovery, Add or Remove Programs - factory restore

Get HP Pavilion v2000 - Desktop PC PDF manuals and user guides View all HP Pavilion v2000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 20 highlights

Updating Drivers A driver is a software program that allows your PC to communicate with an attached device, such as a printer, a hard disk drive, a mouse, or a keyboard. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click Start, right-click on My Computer, and then click Properties. The System Properties window displays. 2 Click the Hardware tab, and then Device Manager. The Device Manager displays. 3 Click the plus sign (+) to expand the device whose driver you want to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b), and then click the Driver tab. 5 Click Update Driver or Rollback Driver, and follow the onscreen instructions. Microsoft System Restore Microsoft® Windows® XP includes a feature that allows you to restore your PC configuration to that of a previous time when a current software problem did not exist. The feature does this by creating a "restore point" where it records the PC settings at that time and date. When you add programs by clicking Add New Programs in the Add or Remove Programs window (accessed by clicking Start, Control Panel, and then Add or Remove Programs), the operating system automatically creates a restore point before it adds the new software. You can also set them manually. If you experience a problem that you think may be due to software on your computer, use System Restore to return the PC to a previous restore point. WARNING: Always use this System Restore procedure before using the System Recovery program. To start a System Restore: 1 Close all open programs. 2 Click Start. 3 Choose All Programs. 4 Choose Accessories. 5 Choose System Tools. 6 Click System Restore. 7 Click Next. 8 Follow the onscreen instructions. To manually add restore points: 1 Close all open programs. 2 Click Start. 3 Choose All Programs. 4 Choose Accessories. 5 Choose System Tools. 6 Click Create a Restore Point. 7 Click Next. 8 Follow the onscreen instructions. For more information about software restore points: 1 Click Start. 2 Click Help and Support. The Help and Support Center displays. 3 Type system restore into the Search box, and then click Search. Application and Driver Recovery If an individual factory-installed driver or software program (also know as an application) accidentally gets erased or damaged, you can reinstall the software program using the HP Application Recovery program (select models only). NOTE: To ensure your PC includes the program, perform steps 3 through 5 of the following procedure. If HP Application Recovery is listed in the PC Help & Tools folder, your PC includes the program. 16 PC Troubleshooting and Maintenance Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
Updating Drivers
A
driver
is a software program that allows your PC to
communicate with an attached device, such as a
printer, a hard disk drive, a mouse, or a keyboard.
Complete the following procedure to update a driver,
or to revert to an earlier version of the driver if the
new one does not solve your problem:
1
Click
Start
, right-click on
My Computer
, and
then click
Properties
. The System Properties
window displays.
2
Click the
Hardware
tab, and then
Device
Manager
. The Device Manager displays.
3
Click the plus sign (
+
) to expand the device whose
driver you want to update or rollback, (for
example,
DVD/CD-ROM drives
).
4
Double-click the specific item (for example,
HP DVD Writer 640b
), and then click the
Driver
tab.
5
Click
Update Driver
or
Rollback Driver
, and
follow the onscreen instructions.
Microsoft System Restore
Microsoft
®
Windows
®
XP includes a feature that allows
you to restore your PC configuration to that of a
previous time when a current software problem did
not exist. The feature does this by creating a “restore
point” where it records the PC settings at that time
and date.
When you add programs by clicking
Add New
Programs
in the Add or Remove Programs window
(accessed by clicking
Start
,
Control Panel
, and
then
Add or Remove Programs
), the operating
system automatically creates a restore point before it
adds the new software. You can also set them
manually.
If you experience a problem that you think may be
due to software on your computer, use System Restore
to return the PC to a previous restore point.
WARNING: Always use this System Restore
procedure before using the System
Recovery program.
To start a System Restore:
1
Close all open programs.
2
Click
Start
.
3
Choose
All Programs
.
4
Choose
Accessories
.
5
Choose
System Tools
.
6
Click
System Restore
.
7
Click
Next
.
8
Follow the onscreen instructions.
To manually add restore points:
1
Close all open programs.
2
Click
Start
.
3
Choose
All Programs
.
4
Choose
Accessories
.
5
Choose
System Tools
.
6
Click
Create a Restore Point
.
7
Click
Next
.
8
Follow the onscreen instructions.
For more information about software restore points:
1
Click
Start
.
2
Click
Help and Support
. The Help and Support
Center displays.
3
Type
system restore
into the Search box, and then
click
Search
.
Application and Driver Recovery
If an individual factory-installed driver or software
program (also know as an
application
) accidentally
gets erased or damaged, you can reinstall the
software program using the HP Application Recovery
program (select models only).
NOTE:
To ensure your PC includes the program,
perform steps 3 through 5 of the following procedure.
If HP Application Recovery is listed in the PC Help &
Tools folder, your PC includes the program.
16
PC Troubleshooting and Maintenance Guide