HP Pavilion zd8200 HP Dual TV Tuner/Digital Video Recorder - Hardware Setup - Page 58

Problem, Solution, HP Media Center Mini Remote Control

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Troubleshooting Problem My TV tuner is not working. (continued) Solution ■ Red, the TV tuner is in a low-power or suspended state. Either your notebook is not powered on or your TV tuner USB cable is not properly connected. ■ Blinking red, intermittently: ❐ The power light on the TV tuner will briefly blink red when it receives an infrared command signal from the remote control. This is not an error state. ❐ The TV tuner received an infrared command from a remote control and did not recognize the command. Be sure you are using the HP Media Center Mini Remote Control and that it has a direct line of sight with the TV tuner. ■ Blinking red, continuously: ❐ Be sure that the computer graphics drivers and the TV tuner driver are properly installed. You may need to uninstall and then reinstall them. ❐ Disconnect the TV source cable from the TV tuner and connect the cable directly to a working TV. If the problem is with your TV source, check with your cable or satellite service for any known video transmission problems. If the TV signal looks fine on the TV, completely disconnect your Media Center setup, reboot your notebook, and reconnect your TV tuner after your computer has rebooted. (Continued) Hardware Setup A-3

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Troubleshooting
Hardware Setup
A–3
My TV tuner is not
working. (
continued
)
■
Red, the TV tuner is in a low-power or
suspended state. Either your notebook is not
powered on or your TV tuner USB cable is
not properly connected.
■
Blinking red, intermittently:
❐
The power light on the TV tuner will briefly
blink red when it receives an infrared
command signal from the remote control.
This is not an error state.
❐
The TV tuner received an infrared command
from a remote control and did not recognize
the command. Be sure you are using the
HP Media Center Mini Remote Control and
that it has a direct line of sight with the TV
tuner.
■
Blinking red, continuously:
❐
Be sure that the computer graphics drivers
and the TV tuner driver are properly
installed. You may need to uninstall and then
reinstall them.
❐
Disconnect the TV source cable from the
TV tuner and connect the cable directly to
a working TV. If the problem is with your TV
source, check with your cable or satellite
service for any known video transmission
problems. If the TV signal looks fine on the
TV, completely disconnect your Media
Center setup, reboot your notebook, and
reconnect your TV tuner after your computer
has rebooted.
(Continued)
Problem
Solution