HP Photosmart All-in-One Printer - B109 User Guide - Page 62

Check product, Align the Printer

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Chapter 11 Step 2: Load the stack of paper correctly Solution: Remove the stack of paper from the paper tray, reload the paper, and then slide the paper-width guide inward until it stops at the edge of the paper. NOTE: Do not leave unused photo paper in the paper tray. The paper might start to curl, which could reduce the quality of your printout. For best results, do not allow printed photos to stack up in the paper tray. For more information, see: "Load media" on page 12 Cause: The paper was loaded incorrectly. Check product Follow these steps. • Step 1: Align the printer • Step 2: Clean the printhead Step 1: Align the printer Solution: Aligning the printer can help ensure excellent print quality. To align the printer from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the paper tray. 2. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device Services tab. 5. Click Align the Printer. 6. When prompted, ensure plain white letter or A4 paper is loaded in the paper tray, then press OK. NOTE: If you have colored paper loaded in the paper tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the paper tray, and then try the alignment again. The product prints an alignment sheet. 7. Load the page print side down on the right front corner of the glass, and then press OK to scan the page. When the On button stops flashing, the alignment is complete and the page can be removed. Recycle or discard the page. Cause: The printer needed to be aligned. Solve a problem 60 Solve a problem

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Step 2: Load the stack of paper correctly
Solution:
Remove the stack of paper from the paper tray, reload the paper, and
then slide the paper-width guide inward until it stops at the edge of the paper.
NOTE:
Do not leave unused photo paper in the paper tray. The paper might start
to curl, which could reduce the quality of your printout. For best results, do not
allow printed photos to stack up in the paper tray.
For more information, see:
“
Load media” on page 12
Cause:
The paper was loaded incorrectly.
Check product
Follow these steps.
•
Step 1: Align the printer
•
Step 2: Clean the printhead
Step 1: Align the printer
Solution:
Aligning the printer can help ensure excellent print quality.
To align the printer from the HP Photosmart Software
1.
Load letter, A4, or legal unused plain white paper into the paper tray.
2.
In the HP Solution Center, click
Settings
.
3.
In the
Print Settings
area, click
Printer Toolbox
.
NOTE:
You can also open the
Printer Toolbox
from the
Print Properties
dialog box. In the
Print Properties
dialog box, click the
Features
tab, and
then click
Printer Services
.
The
Printer Toolbox
appears.
4.
Click the
Device Services
tab.
5.
Click
Align the Printer
.
6.
When prompted, ensure plain white letter or A4 paper is loaded in the paper tray,
then press
OK
.
NOTE:
If you have colored paper loaded in the paper tray when you align
the print cartridges, the alignment will fail. Load unused plain white paper into
the paper tray, and then try the alignment again.
The product prints an alignment sheet.
7.
Load the page print side down on the right front corner of the glass, and then
press
OK
to scan the page.
When the
On
button stops flashing, the alignment is complete and the page can
be removed. Recycle or discard the page.
Cause:
The printer needed to be aligned.
Chapter 11
60
Solve a problem
Solve a problem