HP Photosmart C4340 User Guide - Page 179

Chapter 14 To send a fax manually, the telephone must be connected directly to the port labeled 2-EXT on the product, as shown below. Troubleshooting 1 Telephone wall jack 2 Use the phone cord supplied in the box with the product 3 Telephone For more information on setting up the product with your telephone, see the printed documentation that came with the product. Cause: The telephone used to initiate the fax call was not connected directly to the product or was not connected properly. If this did not solve the issue, try the next solution. Solution 3: Start sending the fax within 3 seconds of hearing fax tones Solution: If you are sending a fax manually, make sure that you press Scan/Fax and Start Fax within three seconds of hearing the recipient's fax tones, otherwise the transmission might fail. For more information, see: "Send a fax manually from a phone" on page 80 Cause: You did not press Scan/Fax or Start Fax within three seconds of hearing fax tones. If this did not solve the issue, try the next solution. Solution 4: Lower the fax speed Solution: Try setting the Fax Speed to Medium (14400) or Slow (9600), and then resend the fax. For more information, see: "Set the fax speed" on page 18 176 Troubleshooting