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HP Photosmart C7200 Basics Guide - Page 70

Support process, If you have a problem, follow these steps - driver

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Chapter 5 • Do not clean the print head unnecessarily. This wastes ink and shortens the life of the cartridges. • Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP All-in-One. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One 3. Call HP support. Support options and availability vary by device, country/region, and language. Troubleshooting and support 68 Troubleshooting and support

Section	Page
Contents	3
HP All-in-One overview	5
The HP All-in-One at a glance	5
Control panel features	6
Find more information	8
Network setup	9
Wired network setup	9
What you need for a wired network	10
Connect the HP All-in-One to the network	10
Integrated wireless WLAN 802.11 network setup	11
What you need for an integrated wireless WLAN 802.11 network	12
Connect to an integrated wireless WLAN 802.11 network	12
Wireless ad hoc network setup	14
What you need for an ad hoc network	15
Create a network profile for a Windows XP computer	15
Create a network profile for other operating systems	16
Connect to a wireless ad hoc network	16
Install the software for a network connection	18
Connect to additional computers on a network	18
Change the HP All-in-One from a USB connection to a network connection	19
Manage your network settings	19
Change basic network settings from the control panel	19
Use the Wireless Setup Wizard	20
View and print network settings	20
Restore network defaults	20
Turn the wireless radio on and off	20
Print the wireless network test	21
Change advanced network settings from the control panel settings	21
Set link speed	21
Change IP settings	21
Fax setup	23
Set up the HP All-in-One for faxing	23
Case A: Separate fax line (no voice calls received)	24
Case B: Set up the HP All-in-One with DSL	25
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line	26
Case D: Fax with a distinctive ring service on the same line	27
Case E: Shared voice/fax line	28
Case F: Shared voice/fax line with voice mail	29
Change settings on the HP All-in-One to receive faxes	30
Set the answer mode	30
Set the number of rings before answering	31
Change the answer ring pattern for distinctive ringing	31
Test your fax setup	32
Set the fax header	32
Use the HP All-in-One features	34
Load originals and load paper	34
Load an original in the automatic document feeder	34
Load an original on the glass	35
Load full-size paper	35
Load 10 x 15 cm (4 x 6 inch) photo paper	37
Avoid paper jams	38
View and select photos	38
Scan an image	40
Scan an original to a computer	40
Scan an original to a memory card or storage device	40
Make a copy	41
Send a basic fax	41
Check the estimated ink levels	42
Replace the ink cartridges	43
Clean the HP All-in-One	45
Clean the glass	45
Clean the lid backing	46
Troubleshooting and support	48
Uninstall and reinstall the software	48
Hardware setup troubleshooting	48
Network troubleshooting	51
Wired network setup troubleshooting	51
Wireless setup troubleshooting	53
Network software installation troubleshooting	55
Fax setup troubleshooting	56
The fax test failed	56
Clear paper jams	68
Information on ink cartridges and the print head	69
Support process	70
Technical information	71
System requirements	71
Product specifications	71
Energy Star® notice	71
Ink cartridge yield	72
Regulatory notices	72