HP Photosmart D6100 User Guide - Page 47

Return to HP repair service (North America only), HP Quick Exchange Service (Japan only)

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Chapter 8 ● Version of printer software: - Windows PC: To see the printer software version, right-click the HP Digital Imaging Monitor icon in the Windows taskbar and select About. - Macintosh: To see the printer software version, use the Print dialog box. ● Messages displayed on the computer monitor ● Answers to the following questions: - Has the situation you are calling about happened before? Can you recreate the situation? - Did you install any new hardware or software on the computer around the time that the situation occurred? Return to HP repair service (North America only) HP will arrange to have your product picked up and delivered to an HP Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period. HP Quick Exchange Service (Japan only) Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. 44 HP Photosmart D6100 series

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●
Version of printer software:
–
Windows PC:
To see the printer software version, right-click the HP Digital
Imaging Monitor icon in the Windows taskbar and select
About
.
–
Macintosh:
To see the printer software version, use the
Print
dialog box.
●
Messages displayed on the computer monitor
●
Answers to the following questions:
–
Has the situation you are calling about happened before? Can you recreate the
situation?
–
Did you install any new hardware or software on the computer around the time
that the situation occurred?
Return to HP repair service (North America only)
HP will arrange to have your product picked up and delivered to an HP Central Repair
Center. We pay for the round-trip shipping and handling. This service is free for the
duration of the hardware warranty period.
HP Quick Exchange Service (Japan only)
Additional warranty options
Extended service plans are available for the printer at additional costs. Go to
www.hp.com/support
, select your country/region and language, then explore the
services and warranty area for information about the extended service plans.
Chapter 8
44
HP Photosmart D6100 series