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HP Photosmart R600 HP Photosmart R507/R607 digital camera with HP Instant Shar - Page 111

Troubleshooting and Support

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Chapter 7: Troubleshooting and Support This chapter contains information on the following topics: z Resetting the camera (page 112) z Using the camera without installing the HP Image Zone software (page 113) z Possible problems, causes, and solutions (page 119) z Error messages on the camera (page 130) z Error messages on the computer (page 140) z Self-diagnostic tests on the camera (page 143) z How to get assistance from HP (page 143) NOTE For more information about solutions to problems mentioned here, as well as any other issues you might have with you camera or the HP Image Zone software, see the HP Customer Support website: www.hp.com/support Chapter 7: Troubleshooting and Support 111

Section	Page
Chapter 1: Getting Started	11
Setup	12
Installing the Camera Dock Insert (Optional)	12
Attaching the Wrist Strap	12
Installing a Memory Card (Optional)	13
Installing the Battery	14
Attaching the Ferrite to the AC Adapter Cord	15
Charging the Battery	16
Turning on Power	17
Choosing the Language	17
Setting the Date and Time	18
Installing the Software	19
Windows	19
Macintosh	20
User Manual on the CD	20
Camera Parts	21
Back of the Camera	21
Top of the Camera	24
Front, Side, and Bottom of the Camera	25
Camera States	26
Camera Menus	27
Using the Help Menu	29
Camera Status Screen	29
Chapter 2: Taking Pictures and Recording Video Clips	31
Taking Still Pictures	31
Recording Audio with Still Pictures	32
Orientation Sensor	33
Recording Video Clips	34
Using Live View	35
Focusing the Camera	36
Using Auto Focus	36
Using Focus Lock	38
Using the Focus Range Settings	38
Understanding the Focus Search Priority	39
Using Zoom	40
Optical Zoom	40
Digital Zoom	40
Setting the Flash	41
Using the Self-Timer Settings	43
Using the Burst Setting	45
Using the Shooting Modes	45
Picture Quality for Long Exposures	47
Using Panorama Mode	48
Taking a Panoramic Sequence of Pictures	49
Using the Capture Menu	50
Help for the Menu Options	51
EV Compensation	51
Image Quality	52
Custom Image Quality	55
White Balance	57
Manual White Balance	58
ISO Speed	59
AE Metering	60
Adaptive Lighting	62
Color	64
Saturation	65
Sharpness	66
Date & Time Imprint	67
Chapter 3: Reviewing Images and Video Clips	69
Using Playback	70
Total Images Summary Screen	72
Selecting Images for Printing	72
Viewing Thumbnails	73
Magnifying Images	74
Using the Playback Menu	75
Delete	79
Remove Red Eyes	80
Image Advice	81
Image Info	81
Record Audio	83
Rotate	84
Preview Panorama	84
Chapter 4: Using HP Instant Share	85
Setting Up the HP Instant Share Menu on the Camera	86
Setting Up Destinations on a Windows Computer	88
Setting Up Destinations on a Macintosh Computer	89
Using the HP Instant Share Menu	90
Selecting All Images for HP Instant Share Destinations	92
Selecting Individual Images for HP Instant Share Destinations	93
How HP Instant Share E-mails Images	94
Chapter 5: Transferring and Printing Images	97
Transferring Images to a Computer	97
Printing Panoramas	99
Printing Panoramas from Panorama Maker	99
Printing Panoramas from HP Image Zone	100
Printing Images Directly from the Camera	100
Chapter 6: Using the Setup Menu	103
Camera Sounds	104
Live View at Power On	104
Date & Time	105
USB Configuration	106
TV Configuration	107
Language	108
Move Images to Card	108
Reset Settings	109
Chapter 7: Troubleshooting and Support	111
Resetting the Camera	112
Using Your Camera without Installing the HP Image Zone Software	113
Transferring Images to a Computer without HP Image Zone Software	114
Using a Memory Card Reader	114
Configuring the Camera as a Disk Drive	117
Problems and Solutions	119
Error Messages on the Camera	130
Error Messages on the Computer	140
Camera Self-diagnostic Tests	143
Getting Assistance	144
HP Accessibility Website	144
HP Photosmart Website	144
Support Process	144
Phone Support in the United States	146
Phone Support in Europe, the Middle East, and Africa	147
Other Phone Support Worldwide	149
Appendix A: Managing Batteries	151
Top Points About Batteries	151
Extending Battery Life	152
Safety Precautions for Using Lithium Ion Batteries	153
Battery Performance	154
Number of Shots per Battery Charge	155
Battery Gauge	156
Recharging the Lithium Ion Battery	157
Safety Precautions for Recharging Lithium Ion Batteries	159
Sleep Time-out for Power Conservation	160
Appendix B: Purchasing Camera Accessories	161
Appendix C: Specifications	165