HP Photosmart R600 HP Photosmart R507/R607 digital camera with HP Instant Shar - Page 129

Camera as a Disk Drive, Installing the HP Image Zone

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Problem Possible cause Solution The camera You are using This is normal. However, if gets warm (or the HP AC anything seems out of the even hot) to power adapter ordinary, turn off the camera, the touch. to power the unplug the camera from the camera or to HP AC power adapter, and allow charge the the camera to cool. Then examine battery in the the camera and the battery for camera, or you signs of possible damage. have been using the camera for a prolonged period of time (15 minutes or longer). I cannot The HP Image unload Zone software images from is not installed the camera to on the my computer. computer. Either install the HP Image Zone software (see Installing the Software on page 19), or see Using Your Camera without Installing the HP Image Zone Software on page 113. The computer is Set your camera to Disk Drive configured such mode (see Configuring the that it is unable Camera as a Disk Drive on to unload the page 117). images. I am having a problem installing or using the HP Image Zone software. Refer to the HP Customer Support website: www.hp.com/support Chapter 7: Troubleshooting and Support 129

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Chapter 7: Troubleshooting and Support
129
The camera
gets warm (or
even hot) to
the touch.
You are using
the HP AC
power adapter
to power the
camera or to
charge the
battery in the
camera, or you
have been
using the
camera for a
prolonged
period of time
(15 minutes or
longer).
This is normal. However, if
anything seems out of the
ordinary, turn off the camera,
unplug the camera from the
HP AC power adapter, and allow
the camera to cool. Then examine
the camera and the battery for
signs of possible damage.
I cannot
unload
images from
the camera to
my computer.
The HP Image
Zone software
is not installed
on the
computer.
Either install the HP Image Zone
software (see
Installing the
Software
on page 19), or see
Using Your Camera without
Installing the HP Image Zone
Software
on page 113.
The computer is
configured such
that it is unable
to unload the
images.
Set your camera to
Disk Drive
mode (see
Configuring the
Camera as a Disk Drive
on
page 117).
I am having a
problem
installing or
using the HP
Image Zone
software.
Refer to the HP Customer Support
website:
www.hp.com/support
Problem
Possible cause
Solution