HP Pro SFF 280 G9 Desktop PC Maintenance and Service Guide - Page 86

POST numeric codes and text messages, continued

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Table 7-1 POST numeric codes and text messages (continued) Control panel message Description 005-Real-Time Clock Power Loss Invalid time or date in configuration memory. RTC (real-time clock) battery might need to be replaced. 008-Microcode Patch Error Processor is not supported by the BIOS. 009-PMM Allocation Error during MEBx Download Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. Recommended action Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. See Removal and replacement procedures on page 18 for instructions about installing a new battery. 1. Upgrade BIOS to proper version. 2. Change the processor. 1. Reboot the computer. 2. Unplug the power cord, reseat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. 00A-Product Information Not Valid 00B-MEBx Module did not checksum correctly 00C-PMM Deallocation Error during MEBx Cleanup The product information programmed into Use Computer Setup (F10) Utility on page the system board is missing or invalid. 60 to update this information. Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, reseat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, reseat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. POST numeric codes and text messages 79

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Table 7-1
POST numeric codes and text messages
(continued)
Control panel message
Description
Recommended action
005-Real-Time Clock Power Loss
Invalid time or date in configuration
memory. RTC (real-time clock) battery
might need to be replaced.
Reset the date and time under Control
Panel (Computer Setup can also be used).
If the problem persists, replace the RTC
battery. See
Removal and replacement
procedures
on page
18
for instructions
about installing a new battery.
008–Microcode Patch Error
Processor is not supported by the BIOS.
1.
Upgrade BIOS to proper version.
2.
Change the processor.
009–PMM Allocation Error during MEBx
Download
Memory error during POST execution
of the Management Engine (ME) BIOS
Extensions option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, reseat the
memory modules, and reboot the
computer.
3.
If the memory configuration was
recently changed, unplug the power
cord, restore the original memory
configuration, and reboot the
computer.
4.
If the error persists, replace the
system board.
00A-Product Information Not Valid
The product information programmed into
the system board is missing or invalid.
Use
Computer Setup (F10) Utility
on page
60
to update this information.
00B-MEBx Module did not checksum
correctly
Memory error during POST execution
of the Management Engine (ME) BIOS
Extensions option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, reseat the
memory modules, and reboot the
computer.
3.
If the memory configuration was
recently changed, unplug the power
cord, restore the original memory
configuration, and reboot the
computer.
4.
If the error persists, replace the
system board.
00C-PMM Deallocation Error during MEBx
Cleanup
Memory error during POST execution
of the Management Engine (ME) BIOS
Extensions option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, reseat the
memory modules, and reboot the
computer.
3.
If the memory configuration was
recently changed, unplug the power
cord, restore the original memory
configuration, and reboot the
computer.
4.
If the error persists, replace the
system board.
POST numeric codes and text messages
79