HP ProDesk 600 Maintenance and Service Guide - HP ProDesk 600 G1 Tower, HP Pro - Page 170

Solving display problems

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Do not know how to remove a media card correctly. Cause Solution The computer's software is used to safely eject the card. In Windows 7, click Start, select Computer, right-click on the corresponding drive icon, and then select Eject. Pull the card out of the slot. In Windows 8, on the Start screen, type e, and then click File Explorer from the list of applications. Expand Computer, right-click on the corresponding drive icon, and then select Eject. Pull the card out of the slot. NOTE: Never remove the card when the green LED is flashing After installing the media card reader and booting to Windows, the reader and the inserted cards are not recognized by the computer. Cause Solution The operating system needs time to recognize the device if the reader was just installed into the computer and you are turning the PC on for the first time. Wait a few seconds so that the operating system can recognize the reader and the available ports, and then recognize the media inserted in the reader. After inserting a media card in the reader, the computer attempts to boot from the media card. Cause Solution The inserted media card has boot capability. 1. If you do not want to boot from the media card, remove it during boot or do not select the option to boot from the inserted media card during the boot process. 2. During POST (Power On Self-Test), press F9 to modify the boot menu. 3. Change the boot sequence in F10 Computer Setup. Solving display problems If you encounter display problems, see the documentation that came with the monitor and to the common causes and solutions listed in the following table. Blank screen (no video). Cause Monitor is not turned on and the monitor light is not on. Bad monitor. The cable connections are not correct. Solution Turn on the monitor and check that the monitor light is on. Try a different monitor. Check the cable connection from the monitor to the computer and to the electrical outlet. 160 Chapter 8 Troubleshooting without diagnostics

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Do not know how to remove a media card correctly.
Cause
Solution
The computer’s software is used to safely eject the card.
In Windows 7, click
Start
, select
Computer
, right-click on
the corresponding drive icon, and then select
Eject
. Pull the
card out of the slot.
In Windows 8, on the Start screen, type
e
, and then click
File
Explorer
from the list of applications. Expand
Computer
,
right-click on the corresponding drive icon, and then select
Eject
. Pull the card out of the slot.
NOTE:
Never remove the card when the green LED is
flashing
After installing the media card reader and booting to Windows, the reader and the inserted cards are
not recognized by the computer.
Cause
Solution
The operating system needs time to recognize the device if the
reader was just installed into the computer and you are
turning the PC on for the first time.
Wait a few seconds so that the operating system can
recognize the reader and the available ports, and then
recognize the media inserted in the reader.
After inserting a media card in the reader, the computer attempts to boot from the media card.
Cause
Solution
The inserted media card has boot capability.
1.
If you do not want to boot from the media card, remove
it during boot or do not select the option to boot from the
inserted media card during the boot process.
2.
During POST (Power On Self-Test), press
F9
to modify the
boot menu.
3.
Change the boot sequence in F10 Computer Setup.
Solving display problems
If you encounter display problems, see the documentation that came with the monitor and to the
common causes and solutions listed in the following table.
Blank screen (no video).
Cause
Solution
Monitor is not turned on and the monitor light is not on.
Turn on the monitor and check that the monitor light is on.
Bad monitor.
Try a different monitor.
The cable connections are not correct.
Check the cable connection from the monitor to the computer
and to the electrical outlet.
160
Chapter 8
Troubleshooting without diagnostics