HP ProLiant DL185 HP ProLiant DL185 Generation 5 Server Maintenance and Servic
HP ProLiant DL185 - G5 Server Manual
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- HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 1
HP ProLiant DL185 Generation 5 Server Maintenance and Service Guide Part number 448688-005 Fifth edition April 2009 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 2
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. AMD, Opteron are trademarks of Advanced Micro Systems, Inc. - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 3
27 Pre-Installation Procedure ...28 Post-installation instructions ...28 Server Warnings and Cautions ...28 Symbols on Equipment...29 Powering Down the Server ...29 System Covers ...30 Top Cover...30 Top Middle Cover ...31 Drives...32 Cable Management ...32 Drive Bay Configuration...33 Optical Media - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 4
Bar ...85 BIOS Update...93 Clear CMOS...94 Power-On Self-Test (POST)...94 POST Error Indicators ...94 POST Errors Message Definition...95 POST Related Troubleshooting ...97 Physical and Operating Specifications ...98 System Unit ...98 Index ...101 Contents 4 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 5
Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 6
pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais le site Web HP (http://www.hp.com/go/selfrepair). Service de garantie "pièces seules" Votre garantie limitée HP peut inclure un service de garantie "pi - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 7
due categorie di parti CSR: • Obbligatorie - Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. • Opzionali - Parti la cui riparazione da parte del cliente è facoltativa - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 8
Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 9
componentes CSR se clasifican en dos categorías: • Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 10
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSRonderdeel, verzendt - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 11
diretamente ao cliente. Existem duas categorias de peças CSR: • Obrigatória - Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional - Peças cujo reparo feito pelo cliente é opcional - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 12
Contents 12 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 13
Contents 13 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 14
Contents 14 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 15
Contents 15 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 16
Kit a. Hard drive dummy (fixed) b. Hard drive dummy (removable) c. Power supply blank d. Optical drive blank 5 Hard drive cage for 12 HDD model 6 Top middle cover 7 Power supply cage Spare part number 454347-001 454367-001 454365-001 454348-001 Customer self repair Mandatory1 Mandatory1 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 17
, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet. 2Optional: Optional-Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 18
, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3No: Kein-Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 19
Contents 19 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 20
components of 8 HDD server Table 2 System Components Spare Parts List Item Description 1 System Fan 2 Backplane Eight bays SAS/SATA Hard Drive 3 Cable Assy, USB, Internal (optional) 4 Cable, SAS/SATA 5 Memory Module RDIMM, 512 MB (X72, ECC, SR) 240- - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 21
OPteron 2384 2.7 GHz 75W IC, uP, Opteron 2379HE, 2.4 GHz, 55W IC, uP, Opteron 2389, 2.9 GHz, 75W 7 Processor Heat Sink 8 System Board 9 750-W Power Supply 10 Power Backplane Assy. 11 Low Profile PCIe Riser Cards 12 FH/FL PCIe Riser Card 13 Rear DVD Cage Assy Spare Part Number 448033-001 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 22
components of 12HDD server Table 3 System Components Spare Parts List Item Description 1 System Fan 2 Backplane 12 bays SAS/SATA Hard Drive 3 Cable Assy, USB, Internal (optional) 4 Cable, SAS/SATA 5 Memory Module RDIMM, 512 MB (X72, ECC, SR) 240- - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 23
2389, 2.9 GHz, 75W 7 Processor Heat Sink 8 System Board 9 750-W Power Supply 10 Power Backplane Assy. 11 Low Profile PCIe Riser Cards 12 FH/FL PCIe Riser Card 13 If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2Optional-Parts - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 24
optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3No: Kein-Einige Teile sind nicht - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 25
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de ém são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 26
information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level Contents - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 27
HP ProLiant DL185 G5 server. Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate new components into the system, record its model instructions correspond HP ProLiant DL185 G5 Server Support service tools. Contents 27 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 28
items after installing or removing a server component: 1. Be sure all components are installed according to the described step-by-step instructions. 2. Reinstall the peripherals, system cables, rear cage, and air baffle you have removed. 3. Reinstall the top middle cover. 4. Reinstall the top cover - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 29
the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To health and safety requirements and guidelines for manual material handling. These symbols, on power supplies or systems, indicate that the equipment is supplied by - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 30
noise has stopped. 5. Disconnect all external peripheral devices from the server. System Covers The top cover and top middle cover are both detachable. You replace a server component. The middle cover needs to be removed to service the SAS/SATA backplane board, optical drive, or internal USB. Top - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 31
2. Once the cover is attached to the chassis, tighten the captive screw on the rear panel with a T-15 screwdriver. Figure 2 Reinstalling the Top Cover Top Middle Cover To remove the top middle cover: 1. Remove the top cover. 2. Remove the screws (one on each side of the chassis and those on the top - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 32
supports 9 to 12 drive bays --- 8 drive bays for 3.5-inch hard disk drives and 1 drive bay for optical disc drive; or 12 drive bays for 3.5-inch hard disk drives. Cable Management Always follow good cable management power supply power cables from the system board connectors follow below steps: 1. - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 33
Figure 5 unplugging power cables Drive Bay Configuration Figure 6 System Drive Bays / 8 HDD model Item Description 1 Optical drive bay 2 3.5 Inch Hard Disk Drive Bays (8 ) The HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives. Contents 33 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 34
Figure 7 System Drive Bays / 12 HDD model Item Description 1 3.5 Inch Hard Disk Drive Bays (12 ) The HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives. Optical Media Device Bay The optical media device bay of servers with 8 HDD supports the - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 35
: Do not discard the bezel blank. If the optical drive is removed in the future, you must reinstall the bezel blank to maintain proper system function. Figure 9 Removing the Bezel Blank To install the optical carrier with optical drive: 1. Align the optical drive in the carrier and install drive - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 36
Figure 10 Assembling the Optical Drive and Carrier 3. Slide the optical drive assembly into the chassis. 4. Secure the optical drive to the chassis with the screw. Figure 11 Installing the optical drive assembly 5. Connect the IDE data and power cables to their corresponding connectors on the - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 37
Figure 12 Connecting the Cables To remove the optical drive: 1. Remove the screw that secures the optical drive carrier to the chassis. 2. Push the carrier toward the front of the unit. 3. Pull the carrier with optical drive out of the chassis. Figure 13 Removing the Optical Drive To remove the - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 38
Figure 14 Removing the Optical Drive from its Carrier IMPORTANT: If you remove an optical drive without plans of installing a new one, you must reinstall the blank to maintain proper system airflow. Contents 38 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 39
Device 1 to Device 8, from left to right, top to bottom, when viewed from the front of the server. Figure 15 Hard Drive Bays Configuration / 8 HDD model Item 1 2 3 4 5 6 7 8 Description 1st SAS/SATA Hard Drive 2nd SAS/SATA Hard Drive 3rd SAS/SATA Hard Drive 4th SAS/SATA Hard Drive 5th SAS/SATA - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 40
Device 12, from left to right, top to bottom, when viewed from the front of the server. Figure 16 Hard Drive Bays Configuration / 12 HDD model Item 1 2 3 4 5 6 7 8 9 10 11 12 Description 1st SAS/SATA Hard Drive 2nd SAS/SATA Hard Drive 3rd SAS/SATA Hard Drive 4th SAS/SATA Hard Drive - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 41
drive is removed in the future, you must reinstall the hard drive blank to maintain proper system airflow. 2. Install a hard drive. a. Push the hard drive assembly into the drive the drive out of the cage. Make sure to support the drive when pulling it out of the cage. 3. Pull the hard drive assembly - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 42
Figure 19 Removing the Hard Drive SAS/SATA HDD Backplane Figure 20 Backplane Connectors of server with 8 HDD (component side) Item Description 1 Hard drive connectors 2 Screw holes 3 LED indicators Contents 42 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 43
Figure 21 Backplane Connectors of server with 12 HDD (component side) Item Description 1 Hard drive connectors 2 Screw holes 3 LED indicators Figure 22 Backplane Connectors of server with 8 HDD (solder side) Item Description 1 SAS/SATA cable connectors 2 10-pin power connector - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 44
pin power connector LED signal cable connect to rear 2 HDD option SAS connector Cable connectors for rear 2 HDD option WARNING: Ensure that the system is powered off and all power sources have been disconnected from the server. Voltages are present at various locations within the server whenever an - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 45
Figure 24 Removing the backplane To install the backplane: 1. Orient the backplane so that the three notches on the board align with the three hooks on the drive cage and press the board down until it clicks into place. 2. Secure the backplane with screws. Figure 25 Installing the backplane 3. - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 46
Figure 26 Removing the optical carrier 3. Align the optical drive in the carrier and install drive. (step 1 in figure 27) 4. Secure the optical drive to the carrier with the provided mounting screws. (step 2 in figure 27) 5. Connect the IDE data and power cables to their corresponding connectors on - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 47
Figure 28 Installing the optical drive assembly 7. Reinstall any PCI cards from the old rear cage. 8. Connect the IDE data and power cables to their corresponding connectors on the optical drive. Figure 29 Installing the rear DVD/CDRW optical drive PCI cage 9. Install the rear DVD/CDRW optical drive - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 48
Processor HP ProLiant DL185 G5 Server supports dual-processor operation. If a single processor is installed, then use socket 0. When two processors are used, the server supports boot functions through the processor installed in processor socket 0. However, if processor 0 fails, the system can - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 49
Figure 31 Removing the Air Baffle To remove the heat sink: 1. Loosen the two mounting pins. 2. Lift the heat sink away from the system board. CAUTION: Place heat sink down in an upright position with the thermal patch facing upward. Do not let the thermal patch touch the work - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 50
several times to make sure that no particles or dust contaminants are evident. 2. Apply the thermal grease compound to the CPU contact surface. CAUTION: HP recommends using Shin-Etsu X-23-7783D thermal grease compound for your ProLiant server. 3. Apply all the grease to the top of the processor in - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 51
the heat sink with excessive grease can also cause the grease to spread over the processor pins or the system board base, which can cause electrical shorts that damage the system. To install the new processor: 1. Insert the processor into the socket, using the key on the processor. CAUTION: With - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 52
the processor CAUTION: To prevent overheating or a possible system crash, use only a heat sink model specified for the HP ProLiant DL185 G5 server. To install the heat sink: 1. Properly align the heat sink mounting pins to the system board mounting holes. 2. Tighten the mounting pins clockwise - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 53
Installing the air baffle Memory HP ProLiant DL185 G5 server has 8 DIMM slots that support up to 32 GB maximum system memory (4 GB in each of the eight DIMM slots). You must adhere to the following guidelines when adding or replacing memory modules: • For 2P system, both physical processors must be - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 54
To remove memory module: 1. Completely open the holding clips securing the module. 2. Gently pull the memory module upward to remove it from the slot. Figure 39 Removing a memory module CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static bag. To install - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 55
functionality of the system board expansion slots to the slots positioned at a 90° angle from the system board. NOTE: Users have the option to replace the Dual Slot PCI Express riser cards in Slot 2 with a PCI-X model using the PCI-X riser card option kit. This will allow support for PCI-X devices - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 56
riser card (x4 link with x8 slot) PCI cage To remove the PCI cage: NOTE: Disconnect all cables connecting an existing expansion board to the system board. 1. Loosen the two captive screws that secure the PCI cage to the chassis. 2. Lift the PCI cage away from the chassis. Contents 56 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 57
Figure 44 Removing the PCI cage To install the PCI cage: 1. Align the PCI cage to the system board expansion slot, and then press it down to ensure full connection to the system board. Figure 45 Installing the PCI cage Contents 57 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 58
the two captive screws to secure the PCI cage to the chassis. Installing PCIe/PCI-X Riser Board The system supports up to two riser boards at a time. Use only HP supported expansion boards that meet the following specifications: • Compliance ○ PCI Express x4 or x8 ○ PCI-X (available only when the - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 59
To remove the PCIe riser card: 1. Remove the two screws securing the riser card to the PCI cage. 2. Push the riser card down and away from the PCI cage. Figure 47 Removing the PCIe Riser card Figure 48 Removing the PCIe Riser card To install the PCIe riser card: 1. Align the two riser card slots to - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 60
Figure 49 Installing the PCIe Riser card Figure 50 Installing the PCIe Riser card To remove the slot cover: 1. Remove the screw(s) that secure(s) the slot cover(s) to the chassis. 2. Remove the slot cover(s) on the PCI cage. CAUTION: Do not discard the slot cover. If the expansion board is removed - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 61
Figure 51 Removing the slot cover (1) Figure 52 Removing the slot cover (2) To install the PCI card: 1. Slide the expansion board into the slot, aligning the board with its matching connector. Firmly press the board to seat it properly on the slot. 2. Tighten the screw that secures the card to the - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 62
Figure 53 Installing the PCI card (1) Figure 54 Installing the PCI card (2) Contents 62 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 63
system board. Figure 55 System battery location WARNING: Note the following reminders when replacing the system battery: • Replace the battery with the same type as the battery recommended by HP Dispose of used batteries according to manufacturer's instructions. CAUTION: Loss of BIOS settings occurs - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 64
4. Loosen the nine screws that secure the system board to the chassis. 5. Slide the system board back, up and out of the chassis. Remove the system board from the chassis. Figure 57 Removing the system board To replace the system board: 1. Align the system board I/O connectors to their openings and - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 65
shock hazards and/or damage to the equipment. • Installation of power supply units should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels. • DO NOT open the power supply unit. There are - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 66
2. Press the blue colored handle. 3. Slide the power supply out of the power supply bay. Figure 60 Removing the power supply To replace the power supply: 1. Align the power supply cage connector with the open slot of power supply, and slide the power supply into the power supply bay until it snaps - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 67
board P13 on the system board P19 on the system board System fans 1 to 3 are for the memory modules and processors, while system fan 4 is for the PCI slots and system chipsets. A new system fan can be installed to allow the server to operate properly in case a default system fan becomes defective - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 68
Figure 63 Removing the system fan To replace the system fan: 1. Squeeze the release tab. 2. Insert the system fan into the fan bracket. 3. Secure the cable using the cable clip located on the chassis' partition wall. 4. Connect the fan cable to its corresponding - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 69
located on the front panel, rear panel, system board and hard drives of the HP ProLiant DL185 G5 server. Connectors and Components Front optional) Optical Disc Drive Activity Indicator Optical drive eject button Optical Drive Manual Ejection Hole Power button, Health/UID LED, NIC 1/2 Activity Rack - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 70
Figure 66 Front Panel Components for 12 HDD Server Item 1 2 3 4 5 6 7 Description Two Front USB 2.0 Ports UID LED button Power LED button Rack thumbscrews Drive Activity LED Drive Online/Error LED Hard Disk Drive (HDD) Bay Contents 70 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 71
Rear panel components Figure 67 Rear panel components for PCI Figure 68 Rear panel components for HDD Contents 71 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 72
13 14 Description Power supply cable socket T10/T15 Wrench Thumbscrew for top cover Low-profile PCI expansion card slot Optical disc drive (ODD) bay PCI card slot disk drive (HDD) bay Thumbscrew for PCI cage Serial port VGA port Management LAN port Two USB 2.0 ports GbE LAN port for NIC2 GbE LAN - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 73
board components Figure 70 System board components Item 1 2 3 4 5 6 7 8 9 10 11 Designator Description J22 Top: PS/2 mouse port Bottom: PS/2 keyboard port J16 Dual LAN port CN21 Top: USB 2.0 port Bottom: USB 2.0 port CN20 Management port P7 Top: Serial port Bottom: VGA port SW6 UID - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 74
(P27) and Rear HDD Opt fan (P28) jumpers. Table 4 System configuration switch settings describes the jumper settings. Table 4 System configuration switch settings Jumper P20 P26 P27 P28 Status 1-2, password enable 2-3, default setting 1-2 : default setting 1-2 : Disable; 2-3 : Enable Contents 74 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 75
determine the cause of the problem. By default, the NMI switch is always disabled. Figure 71 NMI button NOTE: Use of the NMI button is not supported in all NOS. As of the present, NMI implementation is not available for systems running on Solaris and Linux operating systems. Clear CMOS Button (SW4 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 76
Front panel LED indicators The front panel LED indicators allow constant monitoring of basic system functions while the server is operating. Optical drive activity LED indicator The optical drive has an activity indicator that indicates when the drive is reading - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 77
Power LED indicator Status Steady green Steady Amber Off Description The server is operating normally. The server is system off or in hibernation with A/C power. The server is system off without A/C power. Hard drive activity LED indicator The status of hard drives installed in the server is - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 78
Figure 74 Drive activity LED indicator Table 6 Hard drive activity LED indicator status Item 1 LED indicator Drive Online/Error LED indicator Status Description Forced off (override drive • The drive is not a member activity output) of any RAID volumes; or the drive is configured but is in - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 79
Table 6 Hard drive activity LED indicator status Item 2 LED indicator Status Description Flashing green during a • The drive is currently drive activity (if command performing an I/O activity. is outstanding continually • The drive is a member of a the indicator is forced to RAID volume. - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 80
Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of network activity. Figure 75 LAN/LED indicators location Table 7 LAN/LED indicator states Item Component Status 1 LAN network speed LED Steady green indicator Steady amber Off 2 LAN - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 81
LED indicator The system board contains internal status LED indicators for use during troubleshooting operations. Figure 76 System board LED indicator Table 8 System board LED indicator Item Component 1 Management processor indicator Status Blinking Description The management processor is - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 82
BIOS to boot up the system. BIOS software is a ROM-based firmware that allows reliability, manageability, and connectivity for server platforms data and exit all open applications, then restart the server. 2. When the HP logo is displayed during POST, press F10 into BIOS Setup Utility when prompt - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 83
not user-configurable for one of the following reasons: • The field value is auto-configured or auto-detected. • The field value is informational only. • The field is password-protected any changes you have made. To load default system values. To save changes and close the Setup Utility. Contents 83 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 84
Table 9 Setup Utility Navigation Keys Key Esc Figure 77 Setup Utility General Help screen Function If you press this key: • On one of the primary menu screens, the Exit menu displays. • On a submenu screen, the previous screen displays. • When you are making selections from a pop-up menu, the pop- - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 85
Setup Utility Menu Bar The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the topics below. Main Menu Figure 78 Main menu of the BIOS Setup Utility Contents 85 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 86
items: • View BIOS build date and version. • View CPU type / CPU speed. • View System memory size. • View System serial number. • View MAC address for the embedded NIC. • Set Server Asset Tag. • Set system time and date. • Set boot features: ○ Enable or Disable the BIOS summary display. ○ Turn - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 87
server to malfunction. To correct the settings, press F9 key to restore the default settings. • CPU Configuration --- Configure and view the current CPU configuration and --- Configure Remote Access. • USB Configuration --- Configure the USB support. • PCI BUS Configuration --- Configure video card - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 88
Figure 81 IPMI submenu of the BIOS Setup Utility • SEL Configuration --- Configuration of the BMC System Event Log. • Serial Port Configuration --- Select to configure system serial ports. • LAN Configuration --- Select for LAN configuration. • Watchdog Configuration --- Select to configure POST - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 89
. • Boot Device Priority --- Use this screen to specify the order in which the system checks for a boot device. • Embedded NIC Port 1 PXE --- Use this screen to configure the embedded NIC Port 1 PXE boot option. The default is enabled. • Embedded NIC Port 2 PXE --- Use this screen to configure the - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 90
Security Menu Figure 83 Security menu of the BIOS Setup Utility 1 Contents 90 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 91
Figure 84 Security menu of the BIOS Setup Utility 2 Use this menu to configure the following items: Contents 91 - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 92
you to configure access for system users. To set a new administrator password: 1. In the Security screen, select a set password field - Change Administrator Password, and then press Enter. 2. Type a new password in the Enter New Password box. 3. The password may consist of up to six characters - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 93
made. (You can also press Esc key.) • Discard Changes --- Discard any changes you have made. (You can also press F7 key.) • Load Optimal Defaults --- Load the factory default values for all items. (You can also press F9 key.) BIOS Update Perform the steps below to update BIOS: 1. Download the Smart - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 94
-installation instructions. 6. During POST, press F10 to access the Setup Utility. 7. Load setup defaults by pressing F9. 8. Set time, date, and other system values. 9. Press F10 to close the Setup Utility. NOTE: Clearing CMOS restore all system configurations and password default settings. Power - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 95
troubleshooting recommendation. HP recommends default in the Setup Utility. CMOS Date/Time not Set The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in the Setup Utility. Password check failed Password is incorrect after retried a few times. Users - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 96
devices in POST. You should use the CPU of same frequency. You should change another type of processor. System halts after displaying this message. If the problem persists, contact HP Customer Support. BIOS could not find or load the CPU Microcode Update to the CPU. The message is most likely to - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 97
the system fan 3. System fan 4 is not installed, user should install the system fan 4. Wait 5 minutes for system to cool. Press ESC key is not recommended as system may shutdown unexpectedly. You must enter BIOS SETUP UTILITY and then Clean the System Event Log. POST Related Troubleshooting Perform - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 98
I/O subsystem Memory Default media storage Optional media storage I/O ports Status LED indicators Front panel Rear Panel System Board Components AMD F1207 2P AMD Opteron 2000 series processor HT2100 /HT1000 ServerEngines management controller BCM5704C dual GbE channels support HT1000 ServerEngines - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 99
Non-operating Storage Altitude: Operating Non-operating Thermal output (maximum operating) Acoustic emissions Normal configuration Components 750W, Redundant power supply Four system fans Description ATX (Advanced Technology Extended) 12 in x 13.5 in (304.8mm x 342.9mm) 17.63 in x 3.44 in x 27.5 in - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 100
Table 14 Power Supply Specifications Item Dimensions (H x W x D) Weight (approximate) Input requirements: Rated input voltage Normal line voltage Line frequency Rated input current BTU rating Power supply output power: Rated steady state power Maximum peak power Temperature range: Operating Shipping - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 101
94 POST, 94 Drive bay configuration, 33 drives backplane, 42 cable management, 32 drive bay configuration, 33 hard drives, 39 optical media drive references, 27 system battery, 63 system fan, 67 top cover, 30 hardware configuration tools, 27 hardware specifications chipset, 98 default media storage - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 102
symbol, 29 warning, 28 HP authorized reseller, 26 contact information, 26 technical support, 26 technical support requirements, 26 I improper airflow unit. See PSU power/system health LED indicator, 77 Power-On Self-Test POST error indicators, 94 POST related troubleshooting, 97 recoverable POST - HP ProLiant DL185 | HP ProLiant DL185 Generation 5 Server Maintenance and Servic - Page 103
fan removing, 67 replacing, 68 spare part number, 20, 22 system LEDs. See status LEDs system parts illustrated, 20, 22 system structure front panel, 69 rear panel, 71 system board, 73 system unit specifications, 98 T thermal solution, 99 top cover reinstalling, 30 removing, 30 spare part number
HP ProLiant DL185 Generation 5 Server
Maintenance and Service Guide
Part number 448688-005
Fifth edition April 2009