HP ProLiant ML310e HP Smart Update Manager 5.3 Release Notes (Rev 2) - Page 13

HP SUM host, HP SUM does not import SNMP agents configuration parameters

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Suggested action: Rename and remove the spaces in the directory path name. This issue does not occur if the bundle is extracted to a different directory without spaces and then copied to a directory with spaces. HP SUM does not run in command line mode without the X libraries HP SUM needs the graphics or X libraries to run from the command line. Suggested action: Install the X libraries to run HP SUM from the command line. HP SUM reports port 80 might be blocked and the target is unable to retrieve files from the HP SUM host If HP SUM cannot connect to a network target, the Installation Log will display the following: ERROR: Target was unable to retrieve firmware files from HPSUM host via HTTP. This could be due to port 80 being blocked by a firewall on HPSUM host. HP SUM tries to use ports 80 and 63000-63006. The error only reports port 80. Suggested action: Make sure the firewall is not blocking the ports HP SUM is using. HP SUM detail log is not populated after rebooting If you attempt to check the installation log for each component in the GUI before closing HP SUM, the details are inaccurate. Suggested action: Exit HP SUM and then review the logs. HP SUM does not import SNMP agents configuration parameters The snmp agent RPM uses the configurations from the first installation in the file snmpd.config. If you update the snmp agent, the agent does not reload the configuration settings. Suggested action: Reload the snmp.config file, and restart the agent. HP SUM stalls during an RPM build progress through Express mode in CLI HP SUM stalls during an RPM build in Express mode through the command-line interface. Suggested action: Build RPMs through the GUI or CLI, instead of Express mode. HP SUM does not display the HP logo Broadcom online firmware utility component On the Bundle selection screen, if HP SUM is using the Broadcom online firmware utility component, HP SUM shows it as a component in a local repository. Suggested action: Open the Component Selection screen to view whether the component is in a local repository or being pulled from the web. HP SUM unexpectedly exits if you enter invalid group information in the input file If the input file includes incorrect group information, HP SUM unexpectedly exits. Suggested action: Edit the input file to verify that the group information is correct. HP SUM displays the message HP SUM has stopped working after you re-analyze and install If you attempt to rewrite software or firmware, HP SUM displays the message HP SUM has stopped working. Suggested action: Exit HP SUM and restart it. Issues and suggested actions 13

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Suggested action
: Rename and remove the spaces in the directory path name. This issue does not
occur if the bundle is extracted to a different directory without spaces and then copied to a directory
with spaces.
HP SUM does not run in command line mode without the X libraries
HP SUM needs the graphics or X libraries to run from the command line.
Suggested action
: Install the X libraries to run HP SUM from the command line.
HP SUM reports port 80 might be blocked and the target is unable to retrieve files from the
HP SUM host
If HP SUM cannot connect to a network target, the Installation Log will display the following:
ERROR: Target was unable to retrieve firmware files from HPSUM host via
HTTP.
This could be due to port 80 being blocked by a firewall on HPSUM host.
HP SUM tries to use ports 80 and 63000–63006. The error only reports port 80.
Suggested action
: Make sure the firewall is not blocking the ports HP SUM is using.
HP SUM detail log is not populated after rebooting
If you attempt to check the installation log for each component in the GUI before closing HP SUM, the
details are inaccurate.
Suggested action
: Exit HP SUM and then review the logs.
HP SUM does not import SNMP agents configuration parameters
The snmp agent RPM uses the configurations from the first installation in the file
snmpd.config
. If
you update the snmp agent, the agent does not reload the configuration settings.
Suggested action
: Reload the
snmp.config
file, and restart the agent.
HP SUM stalls during an RPM build progress through Express mode in CLI
HP SUM stalls during an RPM build in Express mode through the command-line interface.
Suggested action
: Build RPMs through the GUI or CLI, instead of Express mode.
HP SUM does not display the HP logo Broadcom online firmware utility component
On the Bundle selection screen, if HP SUM is using the Broadcom online firmware utility component,
HP SUM shows it as a component in a local repository.
Suggested action
: Open the Component Selection screen to view whether the component is in a local
repository or being pulled from the web.
HP SUM unexpectedly exits if you enter invalid group information in the input file
If the input file includes incorrect group information, HP SUM unexpectedly exits.
Suggested action
: Edit the input file to verify that the group information is correct.
HP SUM displays the message
HP SUM has stopped working
after you re-analyze and
install
If you attempt to rewrite software or firmware, HP SUM displays the message
HP SUM has stopped
working
.
Suggested action
: Exit HP SUM and restart it.
Issues and suggested actions
13