HP ProLiant ML310e HP Smart Update Manager 5.3 Release Notes (Rev 2) - Page 16

HP ProLiant issues, HP Host Bus Adapters H220, H221, H220i, and H210i are not shown in HP SUM

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Suggested action: This is expect behavior. Do not click on any hyperlinks. HP Host Bus Adapters H220, H221, H222, H220i, and H210i are not shown in HP SUM HP SUM displays the message No Supported Devices for the online ROM flash components HP Host Bus Adapters H220, H221, H222, H220i, and H210i for Windows. Suggested action: Update the target using the Smart Component. HP SUM does not detect HP 60/70 Modular Smart Array in offline mode HP SUM does not detect Modular Smart Array 70 in offline mode. Suggested action: Update the target using the HP 60/70 Modular Smart Array Smart Component. HP ProLiant issues HP SUM for Linux might not list the HP Ethernet 10Gb 2-port 530FLR-SFP+/ 530FLB/530M NIC firmware until the driver is installed and the Ethernet ports are enabled HP SUM will not discover Broadcom NIC firmware physically attached to the server unless the drivers are installed and all the NICs Ethernet ports are open. Suggested action: To update the firmware for Broadcom NICs in Linux, use the following steps: 1. Install the bnx2x driver found in the SPP package, the SDR, or the Linux distribution. 2. Enable all the Ethernet ports. 3. Run the Broadcom firmware upgrade component. HP SUM displays Installation not needed for HP ProLiant Smart Array SAS/SATA Controller Driver version 6.24.0.32 for Windows Server 2008 When using HP SUM version 5.1.0 to install software, the HP ProLiant Smart Array SAS/SATA Controller Driver version 6.24.0.32 for Windows Server 2008 is listed as Installation not needed. This driver is required to upgrade the media driver, which is the in-box driver that ships with the operating system, to use the full Smart Array functionality. Suggested action: Ensure that there are no inactive driver files for a device present in c:\windows\ system32\drivers folder after a new operating system installation. As a workaround, run the driver component (hpciss2) independent of HP SUM. HP SUM might pull inapplicable components from the web for certain ProLiant platforms after an installation After installing and rebooting the server, if you use HP SUM to download the latest components from the HP FTP site, HP SUM might pull some inapplicable components. If HP SUM installs the inapplicable components, HP SUM displays the error Update returned an error. Suggested action: On the Select Components screen, do not choose the updates that do not apply to your environment. The installation will proceed normally. HP SUM might show a status for HP ProLiant Dynamic Smart Array RAID controller driver for Windows 2008 x64 as Not Updated Already Current after performing an installation. HP SUM does not install HP ProLiant Dynamic Smart Array RAID controller driver for Windows 2008 x64. Suggested action: If HP SUM displays this error, try to install the component as a stand-alone component. HP SUM for Linux might take longer than 30 minutes to build RPMs on SUSE Linux Enterprise Server 10 Due to the amount of source RPMs that need to build and the build time of each, the build process might take longer than 30 minutes. 16 Issues and suggested actions

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Suggested action
: This is expect behavior. Do not click on any hyperlinks.
HP Host Bus Adapters H220, H221, H222, H220i, and H210i are not shown in HP SUM
HP SUM displays the message
No Supported Devices
for the online ROM flash components HP
Host Bus Adapters H220, H221, H222, H220i, and H210i for Windows.
Suggested action
: Update the target using the Smart Component.
HP SUM does not detect HP 60/70 Modular Smart Array in offline mode
HP SUM does not detect Modular Smart Array 70 in offline mode.
Suggested action
: Update the target using the HP 60/70 Modular Smart Array Smart Component.
HP ProLiant issues
HP SUM for Linux might not list the HP Ethernet 10Gb 2-port 530FLR-SFP+/ 530FLB/530M
NIC firmware until the driver is installed and the Ethernet ports are enabled
HP SUM will not discover Broadcom NIC firmware physically attached to the server unless the drivers
are installed and all the NICs Ethernet ports are open.
Suggested action
: To update the firmware for Broadcom NICs in Linux, use the following steps:
1.
Install the bnx2x driver found in the SPP package, the SDR, or the Linux distribution.
2.
Enable all the Ethernet ports.
3.
Run the Broadcom firmware upgrade component.
HP SUM displays
Installation not needed
for HP ProLiant Smart Array SAS/SATA
Controller Driver version 6.24.0.32 for Windows Server 2008
When using HP SUM version 5.1.0 to install software, the HP ProLiant Smart Array SAS/SATA Controller
Driver version 6.24.0.32 for Windows Server 2008 is listed as
Installation not needed
. This
driver is required to upgrade the media driver, which is the in-box driver that ships with the operating
system, to use the full Smart Array functionality.
Suggested action
: Ensure that there are no inactive driver files for a device present in
c:\windows\
system32\drivers
folder after a new operating system installation. As a workaround, run the driver
component (
hpciss2
) independent of HP SUM.
HP SUM might pull inapplicable components from the web for certain ProLiant platforms after
an installation
After installing and rebooting the server, if you use HP SUM to download the latest components from
the HP FTP site, HP SUM might pull some inapplicable components. If HP SUM installs the inapplicable
components, HP SUM displays the error
Update returned an error
.
Suggested action
: On the Select Components screen, do not choose the updates that do not apply to
your environment. The installation will proceed normally.
HP SUM might show a status for HP ProLiant Dynamic Smart Array RAID controller driver for
Windows 2008 x64 as
Not Updated Already Current
after performing an installation.
HP SUM does not install HP ProLiant Dynamic Smart Array RAID controller driver for Windows 2008
x64.
Suggested action
: If HP SUM displays this error, try to install the component as a stand-alone component.
HP SUM for Linux might take longer than 30 minutes to build RPMs on SUSE Linux Enterprise
Server 10
Due to the amount of source RPMs that need to build and the build time of each, the build process
might take longer than 30 minutes.
16
Issues and suggested actions