HP Rp3000 Quick Setup and Getting Started Guide - Page 16

To access the HP Backup and Recovery Manager User Guide: ▲ Select Start > HP Backup and Recovery > HP Backup and Recovery Manager Manual. The menu and books are displayed in the language chosen during initial system setup or as specified later in the Windows Regional Settings. If the Regional Settings do not match one of the supported languages, the menu and books are displayed in English. Before You Call for Technical Support WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching. If you are having problems with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support. ● Run the diagnostics utility. Refer to the Troubleshooting Guide for more information. ● Run the Drive Protection System (DPS) Self-Test in Computer Setup. Refer to the Computer Setup (F10) Utility Guide for more information. NOTE: The Drive Protection System (DPS) Self-Test software is available on some models only. ● Check the power LED on the front of the computer to see if it is flashing red. The flashing lights are error codes that will help you diagnose the problem. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on page 11 in this guide for details. ● If the screen is blank, plug the monitor into a different video port on the computer if one is available. Or, change out the monitor with a monitor that you know is functioning properly. ● If you are working on a network, plug another computer with a different cable into the network connection. There may be a problem with the network plug or cable. ● If you recently added new hardware, remove the hardware and see if the computer functions properly. 8 Quick Setup & Getting Started ENWW