Scanner operation problems
...................................................................................................
16
Scanner will not turn on
.....................................................................................................
17
Scanner does not scan right away
....................................................................................
17
Buttons appear not to work
................................................................................................
17
Issues with scanning documents or text (OCR)
................................................................
18
Scanned image is fuzzy
.....................................................................................................
18
Scanner is scanning items very slowly
..............................................................................
18
Scanner glass needs to be cleaned
..................................................................................
18
Slides, negatives, and TMA issues
..........................................................................................
19
The image cannot be enlarged
..........................................................................................
19
Incorrect colors print, or the image is too light or dark
.......................................................
19
Dots or streaks appear in the scanned image
...................................................................
19
The scanned images are dark
...........................................................................................
19
The TMA does not work at all
............................................................................................
19
No light or only dim light is visible in the TMA after selecting slides or negatives in the
Scan dialog box
.................................................................................................................
20
Scanner installation troubleshooting
........................................................................................
20
Uninstall and reinstall the software
....................................................................................
20
Check the cables
...............................................................................................................
21
4
Regulatory information and product specifications
Scanner specifications
.............................................................................................................
22
Transparent materials adapter (TMA) specifications
...............................................................
23
Environmental specifications
...................................................................................................
23
Recycle and restricted material information
............................................................................
23
Recycling
...........................................................................................................................
23
Product restricted material
.................................................................................................
23
Disposal of Waste Equipment by Users in Private Households in the European Union
.........
24
5
Product support
Accessibility
.............................................................................................................................
25
HP Scanjet Web site
................................................................................................................
25
Getting assistance
...................................................................................................................
26
Index
..............................................................................................................................................
29
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