HP Scitex FB6100 Scitex Guide - Page 36

HP SCITEX SERVICES Proven solutions for maximum uptime and maximum productivity • HP Scitex Full Coverage Service • HP Scitex Parts and Remote Service Your investment in an HP large format printing system is an investment towards success and growth. To reach your business goals, you need your system to work with maximum productivity and cost effectiveness, all the time. No compromises. At HP, we are right behind you - all the way - with top-quality customer support programs designed to support your objectives for up time, productivity, quality, and growth. All remote and onsite support offered as part of our extensive support programs is provided by highly trained HP-certified professionals. Choose the program that best fits your business needs and budget, and rest assured you will enjoy optimal return on your investment, maximum uptime and smooth operation from your HP large format printer. Hundreds of print service providers worldwide depend on HP support programs to help them achieve problem free, worryfree operation from their HP large format printers. Confident that everything is in place to ensure optimal, ongoing operation over the long life of their HP large format printing system, they are free to focus on leveraging their businesses. Now you too can enjoy the same peace of mind. Full-coverage Support Contract The all-inclusive support program for print service providers whose businesses depend on non-stop production. Includes: • Unlimited phone support • Fastest possible response, including onsite support • Spare parts • Onsite labor* • Highest discount on printheads and the Up Time Kit *Travel excluded (travel is included in North America) Parts and Remote Support Contract A mid-level program for print service providers seeking uninterrupted productivity from their HP large format printer. Includes: • Unlimited phone and web support, including after-hours support • Rapid response • Service parts • Discount on labor, printheads, and the Up Time Kit 36