HP Scitex LX850 HP Scitex LX850 & LX820 Printers: Maintenance and troubles - Page 99
HP Customer Care, HP Customer Care Centers, North America, Europe, Middle East and Africa - review
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Help HP Customer Care HP Customer Care offers award-winning support to ensure you get the most from your printer, providing comprehensive, proven support expertise and new technologies to give you unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. To find out more about HP Customer Care, please visit us at: http://www.hp.com/go/graphic-arts/ or call us on the telephone (see HP Customer Care Centers on page 93). To register your warranty: http://register.hp.com/ HP Customer Care Centers Help is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review your RIP's documentation, if relevant. ● Please have the following information available: ◦ The printer you are using: the product number and the serial number, found on the label on the door of the electrical compartment ◦ If there is an error code on the front panel, note it down; see Front-panel error messages on page 88 ◦ The printer's Service ID ◦ The RIP you are using, and its version number ◦ The software application you are using, and its version number ◦ If you have a problem directly related to an ink supply component (printhead, ink cartridge), please have at hand the product part number and warranty end date. ◦ The text displayed by the HP Internal Print Server when you select Help > About North America Tel: 850 925 0563 Fax: 952 943 3695 E-mail: [email protected] Europe, Middle East and Africa Tel: +32 2 7283444 Fax: +31 207157536 E-mail: [email protected] ENWW HP Customer Care 93