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HP Smart Tank Wireless 450 User Guide - Page 116

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HP support For the latest product updates and support information, visit the printer support website at www.support.hp.com. HP online support provides a variety of options for help with your printer: Drivers & downloads: Download software drivers and updates, as well as product manuals and documentation that came in the box with your printer. HP support forums: Visit HP Support Forums for answers to common questions and issues. You can view questions posted by other HP customers, or sign in and post your own questions and comments. Troubleshooting: Use HP online tools to detect your printer and find recommended solutions. NOTE: You can also use the HP Smart app to check printer errors and get troubleshotting assistance. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device on page 27. Contact HP If you need help from an HP technical support representative to solve a problem, visit the Contact Support website. The following contact options are available at no cost for in-warranty customers (HP agent-assisted support for out-of warranty customers may require a fee): Chat with an HP support agent online. Call an HP support agent. When contacting HP support, be prepared to provide the following information: ● Product name (Located on the printer, such as HP Smart Tank Wireless 450) ● Product number (located inside the front door) ● Serial number (located on the back or bottom of the printer) ENWW HP support 109

Section	Page
HP Smart Tank Wireless 450 series Help	8
Get started	9
Printer parts	10
Get to know the ink tank system	12
Control panel features	13
Overview of buttons and lights	13
Control panel display icons	14
Control panel lights and display icons status	15
Power button light	15
Wireless light and icons	15
Wi-Fi Direct light and icon	17
HP ePrint light	17
Printhead icons and Printhead Alert light	18
Printhead priming and alignment icons	19
Error icon, Paper Error icon, and Resume light	20
Number of copies icon	21
Ink system maintenance	24
Load media	25
Change the default paper size detected by printer	29
Load an original on the scanner glass	30
Paper basics	31
Recommended papers for printing	31
Order HP paper supplies	32
Open the HP printer software (Windows)	33
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device	34
Sleep mode	35
Quiet Mode	36
Auto-Off	37
Print	38
Print using the HP Smart app	39
Print from your computer	40
Print documents	40
Print photos	41
Print envelopes	42
Print using the maximum dpi	43
Print with mobile devices	45
Print from mobile devices	45
Tips for print success	46
Printhead and ink tips	46
Paper loading tips	46
Printer settings tips	47
Use Web Services	49
What are Web Services?	50
Set up Web Services	51
Print with HP ePrint	52
Use the HP Connected website	53
Remove Web Services	54
Copy and scan	55
Copy documents	56
Scan using the HP Smart app	57
Scan from a Windows 10 device	57
Scan from an Android or iOS device	58
Scan using the HP printer software	59
Scan from a computer	59
Change scan settings (Windows)	60
Create a new scan shortcut (Windows)	61
Scan using Webscan	63
Tips for copy and scan success	64
Manage ink and printhead	65
Ink levels	66
Refill ink tanks	67
Order ink supplies	70
Print with black ink only	71
Tips for working with ink and printhead	72
Move printer	73
Connect your printer	74
Connect your printer to a wireless network with a router	75
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS)	75
Connect your printer to a wireless network using HP printer software	76
Connect wirelessly to the printer without a router	78
Connect your printer by using the HP Smart app	81
Wireless settings	82
Connect your printer to your computer with a USB cable (non-network connection)	83
Change from a USB connection to a wireless network	84
Advanced printer management tools (for networked printers)	85
Open the embedded web server	85
About cookies	85
Tips for setting up and using a networked printer	87
Solve a problem	88
Jams and paper-feed issues	89
Clear a paper jam	89
Read general instructions in the Help for clearing paper jams	89
Clear a print carriage jam	92
Read general instructions in the Help for clearing a print carriage jam	93
Learn how to avoid paper jams	93
Solve paper-feed problems	93
Printhead issues	96
Identify whether a printhead has a problem	96
Fix printhead problems	96
Printing issues	100
Fix problems with page not printing (unable to print)	100
Read general instructions in the Help for unable to print issues	100
Fix print quality issues	103
Read general instructions in the Help for resolving print quality issues	104
Copy issues	109
Scan issues	110
Network and connection issues	111
Fix wireless connection	111
Find network settings for wireless connection	111
Fix Wi-Fi Direct connection	111
Convert USB connection to wireless	112
Get help from the HP Smart app	113
Printer hardware issues	114
Control panel error codes	115
HP support	116
Technical information	118
HP Company notices	119
Specifications	120
Regulatory notices	122
Regulatory model identification number	122
FCC statement	122
VCCI (Class B) compliance statement for users in Japan	123
Notice to users in Japan about the power cord	123
Notice to users in Korea	123
Noise emission statement for Germany	123
European Union Regulatory Notice	123
Products with wireless functionality	123
Declaration of conformity	125
Regulatory wireless statements	127
Exposure to radio frequency radiation	127
Notice to users in Brazil	127
Notice to users in Canada	127
Notice to users in Taiwan	128
Notice to users in Mexico	128
Notice to users in Japan	128
Notice to users in Korea	128
Environmental product stewardship program	129
Eco-Tips	129
European Union Commission Regulation 1275/2008	130
Paper	130
Plastics	130
Safety data sheets	130
Recycling program	130
HP inkjet supplies recycling program	130
Power consumption	130
Disposal of waste equipment by users	131
Waste disposal for Brazil	131
Chemical substances	131
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	132
The Table of Hazardous Substances/Elements and their Content (China)	133
Restriction of hazardous substance (India)	133
Restriction of hazardous substance (Ukraine)	133
Restriction on hazardous substances statement (Turkey)	134
EPEAT	134
SEPA Ecolabel User Information (China)	134
China Energy Label for Printer, Fax and Copier	134