HP Spectre 13-v100 User Guide

HP Spectre 13-v100 Manual

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  • HP Spectre 13-v100 | User Guide - Page 1
    User Guide
  • HP Spectre 13-v100 | User Guide - Page 2
    HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should guides or manuals for your product, go to http://www.hp.com/ support, and select your country. Select Find your product, and then follow the on-screen instructions
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
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    vi Processor configuration setting (select products only)
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    Table of contents 1 Starting right ...1 Visit the HP Apps Store ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Rear side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Button and speakers ...9 Keys ...10 Using
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    Initiating and exiting Sleep and Hibernation ...25 Manually initiating and exiting Sleep 26 Manually initiating and exiting Hibernation (select products computer cannot exit Hibernation 29 Running on AC power ...29 Troubleshooting power problems ...30 Shutting down (turning off) the computer ...30
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    Using HP 3D DriveGuard (select products only 32 Identifying HP 3D DriveGuard status 33 Updating programs and drivers ...33 Cleaning your computer ...33 Cleaning procedures ...33 Cleaning the display ...34 Cleaning the sides or cover 34 Cleaning the TouchPad, keyboard, or mouse (select products
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    Removing the HP Recovery partition (select products only 49 12 Specifications ...50 Input power ...50 Operating environment ...50 13 Electrostatic Discharge ...52 14 Accessibility ...53 Supported assistive technologies ...53 Contacting support ...53 Index ...54 x
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    app. ‒ or - Select the Store icon next to the taskbar search box. 2. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices After you set up and register the computer, we recommend
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    Contents Setup Instructions ● Overview of computer setup and features HP support For HP support, go to http://www.hp.com/support. ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations Safety & Comfort Guide ● To access this guide: ● ▲ Select the
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    in the taskbar. Select My PC, select the Specifications tab, and then select User Guides. Limited Warranty* ● To access this document: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. ‒ or - ▲ Select the Start button, select All apps
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    2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware
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    headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers
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    regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. 6 Chapter 2 Getting to know your computer
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    Top TouchPad Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad gestures on page 22. Functions like the left button on an
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in
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    Button and speakers Component (1) Power button (2) Speakers (4) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit
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    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key or one of the action keys. Opens the Start menu. NOTE
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    Using the action keys ● An action key performs an assigned function. ● The icon on each action key illustrates the function for that key. ● To use an action key, press and hold the key. Icon Description Decreases the screen brightness incrementally as long as you hold down the key. Increases the
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    Bottom Component Vents (4) Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 12 Chapter 2 Getting to know your
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    provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the
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    devices. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. 14 Chapter 3 Connecting to a network
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    you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator
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    . For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile box, and then select Location privacy settings. 2. Follow the on-screen instructions for using location settings. For more information, see the Get started app.
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    Connecting to a wired network-LAN (select products only) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network)
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    connect wireless speakers to your computer, follow the device manufacturer's instructions. Before connecting speakers, lower the volume setting. Connecting headsets the Start button, select All apps, select HP Help and Support, and then select HP Documentation. Headphones combined with a microphone
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    TV. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Using video 19
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    , purchased separately. To see video or high-resolution display output on an external Thunderbolt device, connect the Thunderbolt device according to the following instructions: 1. Connect one end of the USB Type-C cable to the USB Type-C Thunderbolt port on the computer. 2. Connect the other end of
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    the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. Discovering and connecting to Intel WiDi certified displays (select Intel products only) Use Intel WiDi to wirelessly project individual files such as
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    5 Navigating the screen You can navigate the computer screen in the following ways: ● Use touch gestures on the TouchPad ● Use keyboard and optional mouse (mouse purchased separately) Using TouchPad gestures Tap The TouchPad helps you navigate the computer screen and control the pointer using
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    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. Two-finger
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    Four-finger tap Use the four-finger tap to open the action center. ● Tap four fingers on the Touchpad zone to open the action center and view current settings and notifications. Three-finger swipe Use the three-finger swipe to view open windows and to switch between open windows and the desktop. ●
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    the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Manually initiating and exiting Hibernation (select products only) on page 26. CAUTION: To reduce the risk of possible audio and video
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    you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Manually initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power
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    select Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, HP Battery Check indicates that your battery should be replaced, contact support. The battery[ies] in this product cannot be easily replaced
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    and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery: ● HP Battery Check ● Information about battery types, specifications, life cycles
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    power. 2. Exit Hibernation by pressing the power button. Running on AC power For information about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected to AC power with an approved AC
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    battery life. ● The power meter icon changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Shutting down (
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    If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, select the Power icon, and then select Shut down. ● Press and hold the power button for at least 5 seconds. ●
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    box, and then select Free up disk space by deleting unnecessary files or Uninstall apps to free up disk space. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of
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    notifications when updates become available. If you would like to update your programs and drivers, follow these instructions: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or Click the question mark icon in the taskbar. 2. Select My PC, select the
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    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. Turn off the computer. 2. Disconnect AC power. 3. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids
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    ● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label
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    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the
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    steps: 1. Select the Start button, select Settings, select Accounts, and then select Sign-in options. 2. Under Windows Hello, follow the on-screen instructions to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID. Using Internet security software When you use your
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    about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. - be regularly updated to correct security problems and improve software performance. CAUTION: , and then follow the on-screen instructions. 3. To schedule a time for installing updates, select
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    as a deterrent, but it may not prevent the computer from being mishandled or stolen. To connect a security cable to your computer, follow the device manufacturer's instructions. Using HP Touchpoint Manager (select products only) 39
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    information regarding installing and troubleshooting the file. Determining the options. ● HP Support Assistant 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - , and then follow the on-screen instructions. To check for later BIOS versions, see Downloading a BIOS
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    in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar. 2. Click Updates, and then click Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    This ID code can then be provided to support to help determine how to correct the problem. NOTE: To start diagnostics on a convertible the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP
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    now to let HP automatically detect your product. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 43
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    , refer to the HP support assistant app. ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or the Recovery partition, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You
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    with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. ◦ Be sure that the computer is connected to AC power before you begin creating the recovery media. ◦ The creation
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    app. ● If you need to correct a problem with a preinstalled application or driver, use the applications, and then follow the on-screen instructions. ● If you want to recover the can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with
  • HP Spectre 13-v100 | User Guide - Page 57
    to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager then select f11. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to
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    down the Windows button; then select f9. 3. Select the optical drive or USB flash drive from which you want to boot. 4. Follow the on-screen instructions. 48 Chapter 11 Backing up, restoring, and recovering
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    ; see Creating HP Recovery media (select products only) on page 44. NOTE: The Remove Recovery Partition option is only available on products that support this function. Follow these steps to remove the HP Recovery partition: 1. Type recovery in the taskbar search box, and then select HP Recovery
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    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the
  • HP Spectre 13-v100 | User Guide - Page 61
    Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50 ft to 40,000 ft Operating environment 51
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    components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP Spectre 13-v100 | User Guide - Page 63
    features. NOTE: For additional information about a particular assistive technology product, contact customer support for that product. Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or
  • HP Spectre 13-v100 | User Guide - Page 64
    15 MEID number 15 HP PC Hardware Diagnostics (UEFI) using 42 HP Recovery Manager correcting boot problems 48 starting 47 HP Recovery media creating 44 recovery 47 HP Recovery partition recovery 47 removing 49 10 Windows 10 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 54 Index
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    46 recovery discs 45, 47 HP Recovery Manager 46 media 47 starting 47 supported discs 45 system 46 USB flash drive 47 using HP Recovery media 45 recovery cable, installing 39 serial number 13 serial number, computer 13 service labels, locating 13 setting password protection on wakeup 26 Setup Utility
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    using the keyboard and optional mouse 24 using the TouchPad 22 V vents, identifying 12 video 19 W webcam identifying 6 using 18 webcam light, identifying 6 Windows system restore point 44, 45 Windows Hello using 37 Windows key, identifying 10 Windows passwords 36 Windows tools using 45 wireless
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User Guide