HP StorageWorks 7110 HP StorageWorks Virtual Array va 7000 family - Installati - Page 49

PROBLEM SOLUTION PROBLEM SOLUTION When installing a VA 7400, none of the disk enclosures are visible and one or more of the following errors occur: Data Unavailable Hot Spare Unavailable Capacity Depletion Catastrophic Redundancy Loss Missing Drive No Map Disks This is typically caused by failing to set all the FC Loop Speed switches on the DS 2405 LCCs to 1GB/s. Make sure the switch on every LCC is set to 1GB/s. You can quickly identify any LCC that is not set correctly by checking the 2G LED on the back of the disk enclosure. If the LED is on (green), the switch is set to 2GB/s and must be changed. When installing a VA 7400, a Phantom Enclosure warning state occurs. This is typically caused by installing a DS 2405 Disk System on an array with a controller firmware version earlier than HP14. Make sure the controller firmware is upgraded to the latest version. Software Problems PROBLEM SOLUTION Command View stops working when Secure Manager is enabled. Command View cannot manage the array. If Command View cannot communicate with array, it indicates that the host on which Command View is running does not have "Configure" (C) permissions on any LUN it can access on the array. Typically the LUN 0 entry in the LUN security table is used to grant Configure permission to all hosts. If access to LUN 0 is restricted, the host may no longer be able to use Command View to manage the array. Correcting this problem requires editing the array LUN security table. If there is another Command View host which can communicate with the array, you can use that host to edit the LUN security table. From the functioning host, perform the steps below. If there is not another Command View host, you will have to disable LUN security using the virtual front panel. For more information on using the virtual Virtual Array Installation Guide 49