HP StorageWorks 9030 HP StorageWorks 9000 Virtual Library System User guide (A - Page 238

Rack Stability, Contacting HP, Before you Contact HP, HP Contact Information, Subscription Service

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Rack Stability Rack stability protects personnel and equipment. WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. • Install stabilizing feet on the rack. • In multiple-rack installations, fasten racks together securely. • Extend only one rack component at a time. Racks can become unstable if more than one component is extended. Contacting HP Before you Contact HP Be sure to have the following information available before calling HP: • Technical support registration number (if applicable) • Product serial numbers • Product model names and numbers • Applicable error messages • Operating system type and revision level • Detailed, specific questions HP Contact Information For the name of the nearest HP authorized reseller: • See the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/ en/wwcontact_us.html). • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. For HP technical support: • In the United States, for contact options see the Contact HP United States webpage (http:// welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: ◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. ◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website (http://www.hp.com/hps). • In other locations, see the Contact HP worldwide (in English) webpage (http:// welcome.hp.com/country/us/en/wwcontact.html). Subscription Service HP strongly recommends that customers register online using the Subscriber's choice web site: http://www.hp.com/go/e-updates. Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest driver versions, and firmware documentation updates as well as instant access to numerous other product resources. 238 Support and Other Resources

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Rack Stability
Rack stability protects personnel and equipment.
WARNING!
To reduce the risk of personal injury or damage to equipment:
•
Extend leveling jacks to the floor.
•
Ensure that the full weight of the rack rests on the leveling jacks.
•
Install stabilizing feet on the rack.
•
In multiple-rack installations, fasten racks together securely.
•
Extend only one rack component at a time. Racks can become unstable if more than one
component is extended.
Contacting HP
Before you Contact HP
Be sure to have the following information available before calling HP:
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Product model names and numbers
•
Applicable error messages
•
Operating system type and revision level
•
Detailed, specific questions
HP Contact Information
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) webpage (
h
t
tp://w
e
lco
me
.hp
.co
m/co
un
tr
y/u
s/
e
n/w
wco
n
t
ac
t_u
s
.h
tml
).
•
In the United States, call 1-800-345-1518.
•
In Canada, call 1-800-263-5868.
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage (
h
t
tp://
w
e
lco
me
.hp
.co
m/co
un
tr
y/u
s/e
n/co
n
t
ac
t_u
s
.h
tml
). To contact HP by phone:
◦
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (
h
t
tp://w
w
w
.hp
.co
m/hp
s
).
•
In other locations, see the Contact HP worldwide (in English) webpage (
h
t
tp://
w
e
lco
me
.hp
.co
m/co
un
tr
y/u
s/e
n/w
wco
n
t
ac
t
.h
tml
).
Subscription Service
HP strongly recommends that customers register online using the Subscriber's choice web site:
h
t
tp://w
w
w
.hp
.co
m/go/e
-u
pdat
e
s
.
Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest driver versions, and firmware documentation updates as well as instant access to numerous
other product resources.
238
Support and Other Resources