HP StorageWorks 9030 HP StorageWorks 9000 Virtual Library System User guide (A - Page 72

Deploying SAN Destination Library or Tape Drive Firmware

Page 72 highlights

4. Select Submit. The SUMMARY FOR ALL DESTINATION LIBRARIES screen refreshes, along with the message, "File [file name] successfully uploaded." Deploying SAN Destination Library or Tape Drive Firmware After uploading the firmware for a physical library or disk drive on a destination library (see Uploading SAN Destination Library or Tape Drive Firmware (page 71)), install the firmware: 1. Place the appropriate library offline (see Placing a Library Offline or Online (page 69)). 2. From the navigation tree, select the appropriate destination library or disk drive. 3. From the task bar, select Deploy Firmware. 4. From the DEPLOY LIBRARY FIRMWARE screen firmware list, select the firmware to install. A dialog box displays to confirm the selection. 5. From the dialog box, select OK. The Destination Library Details screen displays, along with the message, "File [filename] successfully deployed." 6. Place the library online (see Placing a Library Offline or Online (page 69)). Generating a SAN Destination Library Support Ticket To generate a support ticket for a library: 1. Place the appropriate library offline (see Placing a Library Offline or Online (page 69)). 2. From the task bar in the Destination Library Details window, select Support Ticket. A dialog box displays to confirm the selection. 3. From the dialog box, select OK. The screen refreshes and displays the message, "Please wait, action in progress. Do not refresh this page." When the support ticket has been generated, the Support Ticket Results screen displays. Select Download Support Ticket Results File to view the command sent to the library. 4. Place the library online (see Placing a Library Offline or Online (page 69)). Generating a SAN Destination Library Drive Support Ticket To generate a support ticket for a drive: 1. Place the appropriate library offline (see Placing a Library Offline or Online (page 69)). 2. Select the appropriate drive from the navigation tree under Destination Libraries and the library containing the drive. 3. From the task bar (in the TAPE DRIVE DETAILS window), select Support Ticket. A dialog box displays to confirm the selection. 4. From the dialog box, select OK. The screen refreshes and displays the message, "Please wait, action in progress. Do not refresh this page." When the support ticket has been generated, the Support Ticket Results screen displays. From this screen, you can select Display results of executing the LTT command to view the command sent to the library or Download support ticket to download the actual support ticket file. 5. Select Finish. 6. Place the library online (see Placing a Library Offline or Online (page 69)). Running a SAN Destination Library Assessment Test To run a library assessment test: 1. Place the appropriate library offline (see Placing a Library Offline or Online (page 69)). 72 Automigration/Replication

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4.
Select
Submit
.
The
SUMMARY FOR ALL DESTINATION LIBRARIES
screen refreshes, along with the message,
“File [file name] successfully uploaded.”
Deploying SAN Destination Library or Tape Drive Firmware
After uploading the firmware for a physical library or disk drive on a destination library (see
Uploading SAN Destination Library or Tape Drive Firmware (page 71)
), install the firmware:
1.
Place the appropriate library offline (see
Placing a Library Offline or Online (page 69)
).
2.
From the navigation tree, select the appropriate destination library or disk drive.
3.
From the task bar, select
Deploy Firmware
.
4.
From the
DEPLOY LIBRARY FIRMWARE
screen firmware list, select the firmware to install.
A dialog box displays to confirm the selection.
5.
From the dialog box, select
OK
.
The
Destination Library Details
screen displays, along with the message, “File [filename]
successfully deployed.”
6.
Place the library online (see
Placing a Library Offline or Online (page 69)
).
Generating a SAN Destination Library Support Ticket
To generate a support ticket for a library:
1.
Place the appropriate library offline (see
Placing a Library Offline or Online (page 69)
).
2.
From the task bar in the
Destination Library Details
window, select
Support Ticket
.
A dialog box displays to confirm the selection.
3.
From the dialog box, select
OK
.
The screen refreshes and displays the message, “Please wait, action in progress. Do not refresh
this page.” When the support ticket has been generated, the
Support Ticket Results
screen
displays. Select
Download Support Ticket Results File
to view the command sent to the library.
4.
Place the library online (see
Placing a Library Offline or Online (page 69)
).
Generating a SAN Destination Library Drive Support Ticket
To generate a support ticket for a drive:
1.
Place the appropriate library offline (see
Placing a Library Offline or Online (page 69)
).
2.
Select the appropriate drive from the navigation tree under Destination Libraries and the library
containing the drive.
3.
From the task bar (in the
TAPE DRIVE DETAILS
window), select
Support Ticket
.
A dialog box displays to confirm the selection.
4.
From the dialog box, select
OK
.
The screen refreshes and displays the message, “Please wait, action in progress. Do not refresh
this page.” When the support ticket has been generated, the
Support Ticket Results
screen
displays. From this screen, you can select
Display results of executing the LTT command
to
view the command sent to the library or
Download support ticket
to download the actual
support ticket file.
5.
Select
Finish
.
6.
Place the library online (see
Placing a Library Offline or Online (page 69)
).
Running a SAN Destination Library Assessment Test
To run a library assessment test:
1.
Place the appropriate library offline (see
Placing a Library Offline or Online (page 69)
).
72
Automigration/Replication