HP Stream Notebook - 13-c010nr User Guide - Page 64

●

To use the Factory Reset option (select models only), you must use HP Recovery media. If you

have not already created recovery media, see

Creating HP Recovery media (select models only)

on page

51

.

●

If your computer does not allow the creation of HP Recovery media or if the HP Recovery media

does not work, you can obtain recovery media for your system from support. See the

Worldwide

Telephone Numbers

booklet included with the computer. You can also find contact information

from the HP website. Go to

http://www.hp.com/

support

, select your country or region, and follow

the on-screen instructions.

IMPORTANT:

HP Recovery Manager does not automatically provide backups of your personal

data. Before beginning recovery, back up any personal data you want to retain.

Using HP Recovery media, you can choose from one of the following recovery options:

NOTE:

Only the options available for your computer display when you start the recovery process.

●

System Recovery—Reinstalls the original operating system, and then configures the settings for

the programs that were installed at the factory.

●

Minimized Image Recovery (select models only)—Reinstalls the operating system and all

hardware-related drivers and software, but not other software applications.

●

Factory Reset—Restores the computer to its original factory state by deleting all information

from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the

software that was installed at the factory.

The HP Recovery partition (select models only) allows System Recovery and Minimized Image

Recovery (select models only).

Using the HP Recovery partition (select models only)

The HP Recovery partition allows you to perform a system recovery or minimized image recovery

(select models only) without the need for recovery discs or a recovery USB flash drive. This type of

recovery can be used only if the hard drive is still working.

To start HP Recovery Manager from the HP Recovery partition:

IMPORTANT:

For tablets with a detachable keyboard, connect the keyboard to the keyboard dock

before beginning these steps (select models only).

1.

From the Start screen, type

recovery

, select

Recovery Manager

, and then select

HP Recovery

Environment

.

- or-

Press

f11

while the computer boots, or press and hold

f11

as you press the power button.

2.

Select

Troubleshoot

from the boot options menu.

3.

Select

Recovery Manager

, and then follow the on-screen instructions.

Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your

system does not have an HP Recovery partition or if the hard drive is not working properly.

54

Chapter 11

Backing up, restoring, and recovering

Section	Page
Starting right	11
Visit the HP Apps Store	11
Best practices	11
More HP resources	12
Getting to know your computer	14
Locating hardware	14
Locating software	14
Identifying components	15
Using the action keys	21
Labels	23
Connecting to a network	24
Connecting to a wireless network	24
Using the wireless controls	24
Wireless button	24
Operating system controls	25
Connecting to a WLAN	25
Using HP Mobile Broadband (select models only)	26
Using Bluetooth wireless devices (select models only)	26
Connecting to a wired network—LAN (select models only)	26
Sharing data and drives and accessing software	27
Sharing media and data across your home group network (select models only)	28
Enjoying entertainment features	29
Using a webcam (select models only)	29
Using audio	29
Connecting speakers	29
Connecting headphones	29
Connecting a microphone	30
Connecting headsets	30
Using Beats Audio (select models only)	30
Accessing Beats Audio Control Panel	30
Enabling and disabling Beats Audio	30
Using video	30
Connecting video devices by using a VGA cable (select models only)	31
Connecting video devices using an HDMI cable (select models only)	31
Setting up HDMI audio	32
Connecting digital display devices using a DisplayPort cable (select models only)	33
Connecting Miracast-compatible wireless displays (select models only)	34
Navigating the screen	35
Using the TouchPad and touch screen gestures	35
Tap	35
Two-finger scroll	35
Two-finger pinch zoom	36
Two-finger click	36
Right-edge swipe	37
Left-edge swipe	37
Top-edge swipe and bottom-edge swipe	37
One-finger slide (touch screen only)	38
Using a keyboard and optional mouse	38
Managing power	39
Initiating and exiting Sleep and Hibernation	39
Manually initiating and exiting Sleep	40
Manually initiating and exiting Hibernation (select models only)	40
Setting password protection on wakeup (exiting Sleep or Hibernation)	40
Using the power meter and power settings	41
Running on battery power	41
Factory-sealed battery (select models only)	41
User-replaceable battery (select models only)	42
Finding battery information	42
Conserving battery power	43
Resolving a low battery level	43
Resolving a low battery level when external power is available	43
Resolving a low battery level when no power source is available	43
Resolving a low battery level when the computer cannot exit Hibernation	43
Storing a user-replaceable battery (select models only)	43
Disposing of a user-replaceable battery (select models only)	44
Running on AC power	44
Troubleshooting power problems	45
Shutting down (turning off) the computer	45
Maintaining your computer	47
Improving performance	47
Using Disk Defragmenter	47
Using Disk Cleanup	47
Updating programs and drivers	47
Cleaning your computer	48
Cleaning procedures	48
Cleaning the display	48
Cleaning the sides or cover	49
Cleaning the TouchPad, keyboard, or mouse (select models only)	49
Traveling with or shipping your computer	49
Securing your computer and information	51
Using passwords	51
Setting Windows passwords	51
Setting Setup Utility (BIOS) passwords	52
Using the fingerprint reader (select models only)	52
Using Internet security software	53
Using antivirus software	53
Using firewall software	53
Installing software updates	54
Installing critical security updates	54
Securing your wireless network	54
Backing up your software applications and information	54
Using an optional security cable lock	54
Using Setup Utility (BIOS)	56
Starting Setup Utility (BIOS)	56
Updating the BIOS	56
Determining the BIOS version	56
Downloading a BIOS update	57
Synchronizing a tablet and keyboard (select models only)	58
Using HP PC Hardware Diagnostics (UEFI)	59
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	59
Backing up, restoring, and recovering	61
Creating recovery media and backups	61
Creating HP Recovery media (select models only)	61
Using Windows tools	62
Restore and recovery	62
Recovering using HP Recovery Manager	63
What you need to know before you get started	63
Using the HP Recovery partition (select models only)	64
Using HP Recovery media to recover	64
Changing the computer boot order	65
Removing the HP Recovery partition (select models only)	65
Specifications	66
Input power	66
Operating environment	67
Electrostatic Discharge	68

HP Stream Notebook - 13-c010nr User Guide - Page 64

Using the HP Recovery partition (select models only), Using HP Recovery media to recover, Worldwide

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