HP Surestore 15 Slot with DLT7000 HP SureStore DLT Tape Library Models 4115w/4 - Page 108

Telephone Support After Warranty

Page 108 highlights

Supplies and Customer Support Hewlett-Packard Customer Support Telephone Support After Warranty Before Calling Before calling, please complete the following information so that you will have it ready for the support center representative: • Serial number of product Brand and model of host computer Version of software used; driver selected US and Canada Using a VISA or MasterCard, call one of the following: • (800) 810-0130: Per incident fee of $25.00 will be charged to the credit card. • (900) 555-1800: $2.50 per minute with a maximum of $25.00 will be charged to the credit card. Europe Call the appropriate number listed under "European Customer Support Centers" on page A-10. A per incident fee will be charged for after-warranty support. Please have a credit card, PO number, or billing number address ready. Elsewhere Contact your authorized HP dealer/distributor or the nearest HP sales and service office for after-warranty support. HP Reseller Locator Numbers US (800) 752-0900 Canada (800) 387-3867 Mexico and South America (305) 267-4220 A-12

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A-12
Supplies and Customer Support
Hewlett-Packard Customer Support
Telephone Support After Warranty
Before Calling
Before calling, please complete the following information so that you will have it
ready for the support center representative:
Serial number of product ____________________
Brand and model of host computer ________________________
Version of software used; driver selected ________________________
US and Canada
Using a VISA or MasterCard, call one of the following:
(800) 810-0130: Per incident fee of $25.00 will be charged to the credit card.
(900) 555-1800: $2.50 per minute with a maximum of $25.00 will be charged to
the credit card.
Europe
Call the appropriate number listed under “European Customer Support Centers” on
page
A-10. A per incident fee will be charged for after-warranty support. Please
have a credit card, PO number, or billing number address ready.
Elsewhere
Contact your authorized HP dealer/distributor or the nearest HP sales and service
office for after-warranty support.
HP Reseller Locator Numbers
US
(800) 752-0900
Canada
(800) 387-3867
Mexico and South
America
(305) 267-4220