HP Surestore 660ex HP SureStore Optical Disk Jukeboxes User's Guide - C1104-90 - Page 90

Telephone Support During Warranty

Page 90 highlights

NOTE Supplies and Customer Support Hewlett-Packard Customer Support CompuServe America Online HP systems Forum, Go HPSYS HP forum, Go HPSTOR AccessHP and Support on the World Wide Web Product and support information is available on the Hewlett-Packard web site: Product information - www.hp.com Support - www.hp.com/isgsupport/optical/index.html Telephone Support During Warranty To speak with someone for technical assistance within the hardware warranty of your product, call a support representative at the location appropriate to your location as listed below. Before calling, please record the following information and have it ready when you contact your support center representative: - model number of your jukebox - serial number - brand and model of your host computer - brand and model of your host computer SCSI adapter - jukebox application software you are using and its version - any jukebox driver you may be using that is separate from your jukebox application software and the version of this driver US - America's Customer Support Center Monday - Friday, 7am - 5pm Mountain Time (970) 635-1000 A-10 Appendix A

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A-10
Appendix A
Supplies and Customer Support
Hewlett-Packard Customer Support
AccessHP and Support on the World Wide Web
Product and support information is available on the Hewlett-Packard web site:
Product information - www.hp.com
Support - www.hp.com/isgsupport/optical/index.html
Telephone Support During Warranty
To speak with someone for technical assistance within the hardware warranty of
your product, call a support representative at the location appropriate to your
location as listed below.
NOTE
Before calling, please record the following information and have it ready when you
contact your support center representative:
- model number of your jukebox
- serial number
- brand and model of your host computer
- brand and model of your host computer SCSI adapter
- jukebox application software you are using and its version
- any jukebox driver you may be using that is separate from your jukebox
application software and the version of this driver
US - America’s Customer Support Center
Monday - Friday, 7am - 5pm Mountain Time
(970) 635-1000
CompuServe
HP systems Forum, Go HPSYS
America Online
HP forum, Go HPSTOR