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HP TC1000 Compaq Tablet PC TC1100 Series Hardware Guide - Page 150

Getting Help Without Using the Internet

UPC - 613326724071

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Maintenance, Shipping and Travel ■ Download the latest drivers, utilities, and other software updates for your tablet PC. ■ Subscribe to the HP Support Software CD. To access these links and descriptions of the options they provide, select Start > HP Help and Support. The HP Help and Support menu is displayed in the left panel. Not all links are available worldwide, and most sites are available in limited languages. Getting Help Without Using the Internet If you need help and cannot access the Internet: ■ To obtain troubleshooting information: ❏ Refer on this CD to the Troubleshooting guide. ❏ Refer to the "Solving Problems" chapter in the printed Startup Guide included with the tablet PC. ■ To obtain a list of worldwide Technical Support telephone numbers: ❏ Select Start > Control Panel > Performance and Maintenance icon > System icon. Then, near the lower edge of the System Properties window, select the Support Information button. Refer to the printed Worldwide Telephone Numbers booklet included in English only with the tablet PC. Hardware Guide 10-17

Section	Page
Contents	3
External Components	10
Pen Components	10
Tablet PC Components	11
Front: Lights and Bluetooth	11
Front: Pen-Activated Buttons	12
Right Side: Power Switch and Power/Standby Light	13
Right Side: Windows Security and Display Toggle Buttons	14
Right Side: Esc, Tab and Q Menu Buttons	15
Right Side: Jog Dial and Antenna	16
Lower Side	17
Left Side: Attachment Slots and Keyboard Connector	18
Left Side: Security Cable Slot, Vent and Antenna	19
Top: Connectors and Jacks	20
Top: Pen Holder and LAN Connection Lights	21
Top: Card Slots, Buttons and Tether Eyelet	22
Back: Attachment Features and Hard Drive Bay	23
Back: Battery Bay	24
Back: Memory and Mini PCI Compartment	25
Back: Labels	26
Back: Tilt Feet and Pad Feet	27
Additional Tablet PC Standard Components	28
Documentation CDs	29
Cords and Cables	30
Adapters and Accessories	31
Tablet PC Keyboard Components	32
Front: Lights and Pointing Device	32
Front: Keys	33
Front: Positioning and Security Features	34
Top	35
Back	36
Additional Keyboard Standard Component	37
Pen, Command Controls and Keyboards	38
Pen	38
Entering Information with the Pen	39
Identifying the Pen Tip and Pen Button	39
Holding the Pen	39
Performing Mouse Clicks with the Pen	40
Performing Other Procedures with the Pen	40
Pressure-Sensitivity	40
Calibrating the Pen	41
Using the Pen Holder	42
Setting Pen Preferences	42
Command Controls	43
Identifying Command Controls	43
Command Controls Quick Reference	44
Using Command Controls	45
Tablet PC Input Panel Launch Button	45
Journal Launch Button	46
Rotate Button	46
Display Toggle Button	47
Q Menu Button	47
Tab Button	48
Windows Security Button	48
Esc Button	49
Jog Dial	50
Setting Command Control Preferences	51
Selecting a View	51
Assigning or Changing a Preference	53
Returning All Command Controls to Default Settings	53
On-Screen Keyboard	54
Tablet PC Keyboard	55
Using the Pointing Device	56
Navigating and Selecting	56
Setting Pointing Device Preferences	57
Using the Keypad	57
Turning the Keypad On and Off	58
Switching Keypad Keys Between Standard and Keypad Functions	59
Using F11/F12	60
Battery Packs	61
Running the Tablet PC on Battery Power	61
Replacing a Battery Pack	62
Removing a Battery Pack	62
Inserting a Battery Pack	64
Securing a Battery Pack	66
Accessing the Battery Pack Security Screw	66
Inserting a Battery Pack Security Screw	67
Charging a Battery Pack	68
Charging a New Battery Pack	69
Charging an In-Use Battery Pack	69
Monitoring the Charge in a Battery Pack	70
Obtaining Accurate Charge Information	70
Displaying Charge Information on the Screen	70
Accessing Charge Displays	70
Interpreting Charge Displays	71
Displaying Charge Information on a Battery Pack	72
Managing Low-Battery Conditions	73
Identifying Low-Battery Conditions	73
Low-Battery Condition	73
Critical Low-Battery Condition	73
Resolving Low-Battery Conditions	74
When a Charged Battery Pack Is Available	74
When External Power Is Available	75
When No Power Source Is Available	75
Initiating and Resuming from Standby or Hibernation	75
Calibrating a Battery Pack	76
When to Calibrate	76
How to Calibrate	76
Charging the Battery Pack	76
Discharging the Battery Pack	77
Recharging the Battery Pack	78
Battery Conservation Procedures and Settings	79
Conserving Power as You Work	79
Selecting Power Conservation Settings	79
Storing a Battery Pack	80
Disposing of a Used Battery Pack	81
Finding More Power Information	81
Drives	82
Adding a Drive to the System	82
Understanding Drive Terms	83
Terms for Types of Drives	83
Terms for Drive Media	83
Caring for Drives	84
Inserting or Removing Drive Media	85
Inserting a CD or DVD	85
Removing a CD or DVD (with Power)	86
Removing a CD or DVD (Without Power)	87
Inserting a Diskette	88
Removing a Diskette	88
Using Drive Media	89
Avoiding Standby and Hibernation	89
Displaying Media Contents	89
Setting AutoPlay Preferences	89
Displaying Media Contents Without Using AutoPlay	90
Caring for Drive Media	90
Finding More Drive Software Information	91
Audio	92
Adjusting Volume	92
Using the Volume Control Icon	92
Using the Q Menu	93
Using the Internal Speakers	94
Using the Internal Microphone	95
Connecting an Audio Device	96
Identifying Audio Jacks	96
Using the Audio-Out Jack	97
Using the Headset Jack	97
Using the Microphone Jack	98
Finding Audio and Video Software Information	98
Internal Modem	99
Connecting the Modem	100
Selecting Connectors	100
Connecting the Modem to an RJ-11 Jack	101
Connecting the Modem with an Adapter	102
Setting Country Preferences	103
Displaying the Current Country Configuration	103
Adding a Country Configuration	103
Solving Travel Connection Problems	104
Check the Line	104
Check the Dialing Mode	104
Check the Telephone Number	105
Check the Dial Tone	105
Accessing Communication Software	106
Finding AT Command Information	106
Network Connections	107
Connecting the Network Cable	108
Turning a Network Connection Off and On	109
Using the LAN Connection Lights	109
Accessing the Network at Startup	110
Enabling a NIC for Startup	110
Responding to a Network Service Boot Prompt	111
Finding Wireless LAN Information	111
External Device Connections	112
Standard Device	112
USB Device	113
Tablet PC Keyboard	114
Attaching the Tablet PC to the Keyboard	114
Adjusting the Tablet PC and Keyboard	116
Closing the Tablet PC and Keyboard	117
Transporting the Tablet PC and Keyboard	118
Detaching the Tablet PC from the Keyboard	119
Cable Lock	121
Additional Hardware Options	122
Obtaining Upgrades	122
Using a PC Card	122
Selecting a PC Card	123
Configuring a PC Card	123
Inserting a PC Card	124
Stopping and Removing a PC Card	124
Using an SD Card	125
Configuring an SD Card	126
Inserting an SD Card	126
Stopping and Removing an SD Card	127
Increasing Memory	128
Displaying Memory Information	128
Removing or Inserting a Memory Module	129
Maintenance, Shipping and Travel	134
Maintaining Software	134
Protecting Hardware	135
Using Portfolios	136
Attaching a Portfolio	136
Detaching a Portfolio	138
Cleaning Hardware	139
Cleaning the Screen	139
Cleaning a Tablet PC Keyboard	140
Replacing Hardware	141
Replacing the System Hard Drive	141
Replacing a Pointing Stick Cap	146
Preparing the Tablet PC for Shipping or Travel	147
Traveling with the Tablet PC	148
Checklist for Travelers	148
Contacting HP	149
Getting Help from the Internet	149
Getting Help Without Using the Internet	150
Specifications	151
Tablet PC and Tablet PC Keyboard Dimensions	151
Tablet PC Operating Environment	152
Tablet PC Rated Input Power	152
Modem Specifications	153
Finding More Environmental Information	153