HP Tr3000 Limited Warranty and Technical Support - Page 2

TERMS AND CONDITIONS What is Covered HP warrants that the Equipment as listed above will be free from defects in material and/or workmanship, which occur during normal use, and that it shall perform substantially in accordance with HP specifications for the Warranty Period(s) identified above. HP will repair the Equipment during the Warranty Period with new or rebuilt parts, free of charge in the United States. A purchase receipt or other proof of date of original purchase may be required before warranty performance is rendered. Products and/or Services HP acquires from or through a manufacturer, distributor or other third-party provider and resells and/or provides to customer will carry the original manufacturer's pass-through warranty, if any. How to Obtain Warranty Service You can obtain warranty service and technical support by contacting HP at http://www.hp.com/support or call the HP Technical Assistance Center (TAC) Hot Line at 1-800-hp-invent. Should Equipment require service, the TAC will issue a Repair Authorization (RA) and shipping instructions. Be sure to have the following information available before you call HP: - Product number, serial number, model name, and model number - Applicable error messages - Add-on options - Operating system - Third-party hardware or software - Detailed questions We have a variety of services available online to help you find answers to your questions and resolve problems-24 hours a day, 7 days a week. Logon to our online services site at http://www.hp.com/support where you will find a variety of help sources to meet your needs. 2