HP Tr3000 Limited Warranty and Technical Support - Page 4

Service Programs Warranty features can be expanded and warranty periods extended to suit specific customer needs. HP welcomes the opportunity to present its optional service plans and pricing upon request. Damage and Other Repairs Service performed outside the scope of this warranty will be charged at the then current time and materials rates plus shipping costs. Equipment returned for warranty service where the problem cannot be duplicated and no hardware failure is detected is subject to a service charge plus shipping costs. Exclusions This warranty specifically excludes damage to the Equipment, including but not limited to the following: ■ damage during shipment other than original shipment to customer; ■ damage caused by impact with other objects, drops or falls including, but not limited to, broken display glass, hard drive sector damage or read/write head damage, or physical breakaway of internal components; ■ damage caused by liquid intrusion into the inside of the Equipment as a result of case fracture or entry through an external port or door; ■ damage caused by products not supplied by HP or failures which result from alterations, modifications or foreign objects; ■ damage caused by the use of the Equipment for purposes other than those for which it was designed; ■ damage caused by any other abuse, misuse, neglect, accident, negligence, mishandling or misapplication; ■ damage from improper maintenance; or ■ damage attributable to acts of God. In no event shall HP be liable, whether in contract, negligence, tort, or on any other basis, for cover or for incidental, consequential or exemplary damages arising out of or in connection with the sale, services, maintenance, use, performance, failure, or interruption in the operation of the Equipment, services, hardware or software, even if HP is advised of the possibility of such damages. 4