HP Visualize b1000 hp Visualize b1000 and c3000 workstations owner's guide (a4 - Page 202

Running System Verification Tests., Dealing with a Boot Failure

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NOTE Solving Problems To help speed up your service request, have your system's model number and serial number available. Your service representative will always ask for these numbers. The instructions in this chapter assume you are using the HP-UX 10.20 operating system and the Workstation Additional Core Enhancements for HP-UX 10.20 (June 1999) with the HP CDE graphical interface. When using HP CDE, you will have to use command line options in a terminal window to perform tests. Here are the topics covered in this chapter: • Common Problems and Solutions • Dealing with a Boot Failure • Memory Failures • LCD Information • Running System Verification Tests. This chapter requires you to log in as root. If you cannot log in as root, contact your system administrator. 202 Chapter 7

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202
Chapter 7
Solving Problems
To help speed up your service request, have your system’s model number
and serial number available. Your service representative will always ask
for these numbers.
The instructions in this chapter assume you are using the HP-UX 10.20
operating system and the Workstation Additional Core Enhancements
for HP-UX 10.20 (June 1999) with the HP CDE graphical interface.
When using HP CDE, you will have to use command line options in a
terminal window to perform tests.
Here are the topics covered in this chapter:
•
Common Problems and Solutions
•
Dealing with a Boot Failure
•
Memory Failures
•
LCD Information
•
Running System Verification Tests.
NOTE
This chapter requires you to log in as
root
. If you cannot log in as
root
,
contact your system administrator.