HP Workstation x4000 hp workstation x4000 - Linux getting started guide and wa - Page 51

You Forgot Your Password

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Troubleshooting Solving Hardware Problems You Forgot Your Password Clearing the User Password If you forgot your User password and remember the Administrator password, you can clear the User password through the setup menu. To clear the User password: 1. Start the Setup Program. 2. Enter the Administrator password when prompted. 3. Navigate to the Security menu. 4. Select Clear all Passwords. 5. Enter and confirm a new User password if needed. 6. Press ESC to leave the Security menu. 7. Select Exit Saving Changes to save your changes. Clearing the Administrator Password To clear the Administrator password: 1. Turn off the Workstation and remove the cover. For instructions on how to remove the Workstation's cover, see the HP x4000 Technical Reference on the Web at: http://www.hp.com/workstations/support 2. Set switch 1 on the system board switch block to ON. 3. Replace the Workstation cover. 4. Turn on the Workstation and press ESC when prompted to see the summary page. 5. When a message appears indicating that the passwords have been cleared, turn off the Workstation and remove the cover. 6. Set switch 1 on the system board block back to OFF. 7. Replace the Workstation cover. 8. If you want to set new passwords, follow the instructions given in "Setting Hardware Passwords in the HP Setup Program" on page 18. Chapter 3 51

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Troubleshooting
Solving Hardware Problems
Chapter 3
51
You Forgot Your Password
Clearing the User Password
If you forgot your User password and remember the Administrator
password, you can clear the User password through the setup menu.
To clear the User password:
1.
Start the Setup Program.
2.
Enter the Administrator password when prompted.
3.
Navigate to the Security menu.
4.
Select
Clear all Passwords
.
5.
Enter and confirm a new User password if needed.
6.
Press
ESC
to leave the Security menu.
7.
Select
Exit Saving Changes
to save your changes.
Clearing the Administrator Password
To clear the Administrator password:
1.
Turn off the Workstation and remove the cover. For instructions on
how to remove the Workstation’s cover, see the
HP x4000 Technical
Reference
on the Web at:
2.
Set switch 1 on the system board switch block to
ON
.
3.
Replace the Workstation cover.
4.
Turn on the Workstation and press
ESC
when prompted to see the
summary page.
5.
When a message appears indicating that the passwords have been
cleared, turn off the Workstation and remove the cover.
6.
Set switch 1 on the system board block back to
OFF
.
7.
Replace the Workstation cover.
8.
If you want to set new passwords, follow the instructions given in
“Setting Hardware Passwords in the HP Setup Program” on page 18.