HP c3700 hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a
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- HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 1
HP VISUALIZE B Class and C Class Owner's Guide HP VISUALIZE Workstation Printed in USA Manufacturing Part Number: HP Part No. A5992-90001 Edition E0501 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 2
Hewlett-Packard Company. HEWLETT-PACKARD WARRANTY STATEMENT HP PRODUCT DURATION OF WARRANTY HP VISUALIZE B Class and C Class Computers 1 Year 1. HP warrants HP either new or like-new. 2. HP warrants that HP software will not fail to execute its programming instructions, for the period specified - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 3
repair or replace any product to a condition as warranted, the customer will be entitled to a refund of the purchase price upon prompt return of the product. 4. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. 5. The warranty - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 4
TO THE SALE OF THIS PRODUCT TO YOU. RESTRICTED RIGHTS LEGEND. Use, duplication, or disclosure by the U.S. government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and Computer Software Clause in DFARS 252.227.7013. Hewlett-Packard Co., 3000 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 5
Unit Rear Panel Connectors 28 Audio Connectors 30 USB Connectors 31 HP Parallel I/O Connector 32 802.3 Network Connectors 32 RS-232C Serial 34 Security Loop 35 Locking Your System Unit's Left-Side Panel 36 Memory 37 Monitors 38 Operating System Overview 39 Information You Need to Record - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 6
a CD Using SAM 58 Verifying the CD Drive Operation 61 Configuring the CD Driver 62 Audio Control for the CD Drive 63 Installing the xmcd Utility 63 Using the 75 Listing the Files on a Floppy Diskette 76 Troubleshooting 76 Verifying the Floppy Drive Configuration 77 Additional Floppy Drive - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 7
SCSI Bus Length 88 Ultra2 Wide Low-Voltage Differential SCSI Bus Length 89 Assigning SCSI Device IDs 90 Assigning Ultra Narrow Single-Ended SCSI Device IDs 91 Assigning Ultra2 Wide Low-Voltage Differential SCSI Device IDs . .92 Connecting to the SCSI Ports 93 System SCSI Port Connection 93 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 8
Cards 153 Installing Additional Memory 153 Removing Memory 157 Changing Your Monitor Type 159 Setting the Monitor Type at Power On 159 Setting the Monitor Type from the Boot Console Interface 159 Setting the Monitor Type Using SAM 160 Troubleshooting Monitor Problems 163 6. The Boot Console - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 9
Monitor Type with SAM 185 Setting the Monitor Type at Power On 188 Troubleshooting Monitor Problems 189 Changing the Console to an External Terminal 190 Displaying the Current Memory Configuration 191 Memory Information Sample 192 Displaying the Status of the System I/O 193 Setting the Auto - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 10
Contents Running System Verification Tests 214 A. Safety and Regulatory Statements Declaration of Conformity 217 Emissions Regulations 218 For FCC B Applications 218 EMI Class A RRL (Korea 219 VCCI Class B ITE (Japan 219 EMI Class A (Taiwan 220 Special Video Configuration Statement 220 Third - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 11
Figures Figure 1-1. System Unit Front Panel Controls 25 Figure 1-2. LCD Symbols HP Visualize B Class and C Class Features .26 Figure 1-3. System Unit Rear Panel Connectors 29 Figure 1-4. Audio Connectors 30 Figure 1-5. Security Loop Components 35 Figure 1-6. Closed Left-Side - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 12
Figures Figure 5-11. Removing the CD Drive Bay's Rear Cover 115 Figure 5-12. Front of System Unit with the Front Panel Removed. . . 115 Figure 5-13. Removing the CD Drive Bracket and Blank 116 Figure 5-14. Installing the CD Drive 117 Figure 5-15. Plugging in the Audio, ATAPI and Power Cables 118 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 13
Its Bracket 146 Figure 5-43. Replacing the Hard Disk Drive Bracket 147 Figure 5-44. Propping Up the Power Supply 154 Figure 5-45. Memory Card Slot Numbers and Loading Sequence . . . .155 Figure 5-46. Installing Memory Cards 156 Figure 5-47. Propping Up the Power Supply 157 Figure 5-48. Removing - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 14
Figures 14 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 15
HP Visualize Table 4-2. Ultra Narrow Single-Ended SCSI Cables 84 Table 4-3. Problems Loading and Booting the Operating System . . . .204 Table 7-3. Problems with the 802.3 Network 204 Table 7-4. Problems Using a Hard Disk Drive 205 Table 7-5. Problems Using the CD Drive 205 Table 7-6. Problems - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 16
Tables 16 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 17
Preface This owner's guide describes how to use your HP VISUALIZE B Class and C Class computer. This manual assumes that you have installed your computer as described in the HP VISUALIZE B Class and C Class Installation Card. Audience This guide is intended for HP VISUALIZE B Class and C Class - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 18
your local sales representative. Related Manuals For more information, refer to the following documents: • Configuring HP-UX for Peripherals • HP-UX System Administration Tasks • HP CDE Getting Started Guide • Managing Systems and Workstations • Using HP-UX. • Using Your HP Workstation Note that - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 19
edition of the manual is listed below: Edition Revision History E0501 First Printing Problems, Questions, and Suggestions If you have any problems or questions with our hardware, software, or documentation, please contact either your HP Response Center or your local HP representative. If you - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 20
Documentation Conventions Unless otherwise noted in the text, this guide uses the following symbolic conventions. user-supplied values screen display Enter Italic words or characters in syntax and command descriptions represent values that you must - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 21
1 System Overview This chapter introduces the HP VISUALIZE B Class and C Class computer. Its purpose is to familiarize you with your computer and its controls and indicators. 21 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 22
System Overview Instructions in this chapter assume that for the B1000/C3000 workstation, you are using the HP-UX 10.20 operating system and the Workstation Additional Core Enhancements (ACE) for HP-UX 10.20 (June, 1999), and for the C3700 workstation, you are using the HP-UX 11.0 operating system - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 23
1600x1200 color, 75Hz • 21 inch, 1280x1024 (stereo capability) and 1600x1200 color, 75Hz • 18" Flat Screen Display Supported graphics devices: • HP VISUALIZE-EG and VISUALIZE-fx2 Pro (for B1000) • HP VISUALIZE-EG, VISUALIZE-fx2 Pro and VISUALIZE-fx4 Pro (for C3000) • HP VISUALIZE Fe Chapter 1 23 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 24
System Overview Product Description Table 1-1 HP VISUALIZE B Class and C Class Features Computer Feature Main Memory Internal Storage Devices Standard Network Standard I/O PCI slots Keyboard Mouse Description The B1000 and C3000 computers use 128 MByte and 256 MByte DIMMs to provide a minimum - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 25
System Overview System Unit Front Panel and Removable Devices Figure 1-1 System Unit Front Panel and Removable Devices Before powering on your system, you should become familiar with the system unit controls. Figure 1-1 shows the system unit front panel controls. System Unit Front Panel Controls - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 26
the HP-UX 10.20 or later operating system booted on your workstation. They represent the different system activities shown: LCD Symbols HP VISUALIZE B system disk. Turning the power switch back on again automatically boots up the HP-UX 10.20 or later operating system if your system has been confi - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 27
NOTE System Overview System Unit Front Panel and Removable Devices Removable Media Devices Depending on your configuration, you can have one or both of the following removable device drives in your system unit: • CD drive • Floppy disk drive You cannot have two devices of the same type. For example, - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 28
(including headphones and microphone) • USB keyboard and mouse connectors • HP parallel IEEE 1284 I/O connector • 802.3 TP (Twisted Pair) LAN SCSI connectors including Ultra2 Wide Low-Voltage Differential and Ultra Narrow Single-Ended SCSI • TOC (transfer of control) button • Power cord connector To - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 29
Overview System Unit Rear Panel Connectors Figure 1-3 shows the locations of the connectors on the system unit's rear panel. The Ultra Narrow Single-Ended SCSI and Ultra2 Wide Low-Voltage Differential SCSI connectors must have terminators connected to them when not in use. System Unit Rear Panel - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 30
Line Input Jack Line Output Jack Microphone Jack Headphone Jack The audio connectors are standard stereo audio mini-jacks. Hewlett-Packard recommends using gold-plated plugs available through audio retailers for best quality recording and playback through the external connectors. A summary - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 31
There are two Universal Serial Bus (USB) connectors located on the rear panel of the computer. These USB connectors support only the HP keyboard, scroll mouse and hub. You can connect the HP keyboard, scroll mouse and hub in either of the USB connectors. The mouse and keyboard were shipped with your - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 32
three-button mouse. For general information on the various cursor shapes associated with different areas of HP CDE while using a mouse, see the Using Your HP Workstation document. HP Hub for USB Devices The HP USB hub provides you with the ability to connect more than one USB device to your computer - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 33
Table 1-3 System Overview System Unit Rear Panel Connectors RS-232C Serial Input/Output Connector You can attach a variety of pointing devices (such as a mouse or trackball), or peripheral devices (such as printers, plotters, modems, and scanners) to the RS-232C Serial Input/Output (SIO) ports on - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 34
external SCSI devices such as DDS-format tape drives. Consult the documentation that accompanies to your computer. When attaching external Ultra Narrow Single-Ended SCSI (NSE SCSI) and Ultra2 Wide Low-Voltage Differential Plug the workstation's power cord into the power cord connector to provide AC power - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 35
System Overview Security Loop Figure 1-5 Security Loop On the back panel of your HP VISUALIZE B Class and C Class computer, you will find a device called a security loop. This device allows you to secure the internal parts of your computer by providing a - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 36
Figure 1-6 System Overview Security Loop Locking Your System Unit's Left-Side Panel To lock your system unit's left side panel, follow these steps: 1. Make sure the system unit's left side panel is closed. See Figure 1-6. Closed Left-Side Panel System Unit's Front Panel Left Side Panel (using the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 37
System Overview Memory Memory The main memory for an HP VISUALIZE B Class and C Class computer can vary from a minimum of 128 MBytes to a maximum of 2 GBytes. This computer has eight memory card slots. Note that you can install only 128 MByte and 256 MByte DIMM cards in these slots. To install DIMM - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 38
For information on these controls and indicators and on using your monitor, see the documentation that came with the monitor. Note that connection to earlier HP monitors with 15-pin mini-DSub cables can be made using the A4168A adapter cable shipped with your system miscellaneous kit. 38 Chapter 1 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 39
the Workstation Additional Core Enhancements (ACE) for HP-UX 11.0 (November, 1999) or HP-UX 11i operating system and the Hardware Enablement Bundle (HWE) for HP-UX 11i (June, 2001). Instant ignition systems (systems with preloaded software) have X-Windows, Hewlett-Packard's graphical user interface - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 40
System Overview Information You Need to Record Information You Need to Record Before you begin using your computer, take a moment to gather the following important information and record it in the appropriate subsection for future use: • LAN Station ID • Internet Protocol (IP) address • Subnetwork - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 41
point, there are two possibilities: • Your computer has been "ignited;" that is, the HP's Instant Ignition process has installed the operating system already. In this case, when you power . See the HP CDE Getting Started Guide and the User's Guide for instructions on typical tasks. Chapter 1 41 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 42
zone where the workstation is located. • Optional networking parameters Ask your system administrator if you need to configure these parameters. Subnetwork mask Network gateway IP address Local domain name DNS server host name DNS server IP address Network Information Service domain name 42 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 43
System Overview Powering Up Your System • Optional font server parameters You need to supply these parameters if you want the workstation to obtain its fonts on a network server. Ask your system administrator if you need to configure these parameters. Font server name Font server IP - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 44
System Turning on the Power 1. Turn on the monitor and any external peripherals (for example, printers) connected to the workstation. 2. Turn on the workstation. The workstation will run a series of self-tests. 3. After two or three minutes, a series of messages are displayed as various hardware - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 45
first CDE session as root. For information on logging into CDE, see the Common Desktop Environment User's Guide. You must log into the first session as root. This is because the system contains no other view this CD, you need to read the special mounting instruction that come with it. Chapter 1 45 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 46
System Overview Powering Up Your System 46 Chapter 1 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 47
2 Using Your CD Drive This chapter provides an overview of the optional CD drive and media as well as an explanation of how to use the CD drive. 47 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 48
Driver • Audio Control for the CD Drive • CD Media Description The instructions in this chapter assume you are using the HP-UX 10.20 or later operating system with the HP the B1000 and C3000 can read the original CD-ROM disks, plus CD-R disks and the newer CD-RW disks (also call "CD-RAM" because they - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 49
the reliability of the read head in the CD drive. Caring for CDs Observe the following guidelines to help prevent data loss and prolong the life of you CD and CD drive: • Use CDs in a clean environment to prevent dust particles from scratching disc surfaces. • Store CDs in a cool, dry place - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 50
your CD drive. CD Drive The CD drive is a mass storage device that can read removable CD-ROM, CD-R, and CD-WR media. The drive supports the ISO 9660 and High Sierra format standards. You can access information from the drive like any other disk drive, except you cannot write to - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 51
more than one second to open the Disk Tray. You can open the Disk Tray when the computer does not have power by inserting the end of a paper clip into this opening. The Disk Tray holds the CD. This style of CD drive does not use a disk caddy. Note that there - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 52
Using Your CD Drive Operating the CD Drive Loading and Unloading a CD This section explains how to load or unload a CD. NOTE To use the file system on a CD, you must be superuser (root) and mount the disk as discussed in the section "Mounting a CD Using SAM." Once the CD has been mounted, you must - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 53
Figure 2-3 Using Your CD Drive Operating the CD Drive 2. Hold the disk by the edges with the label side up and place it in the disk tray as shown in Figure 2-3. Placing the CD in the Disk Tray Figure 2-4 3. Press the eject button to close the tray as shown in Figure 2-4. Closed Disk Tray Chapter - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 54
by the edges and lift it out of the disk tray. 3. Press the Eject Button to close the disk tray. Locating Help If you have trouble with any of the procedures for using your CD drive, see the chapter "Solving - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 55
name that allows your computer to communicate with it. You must unmount the CD before removing it from the drive. To mount a CD on an HP-UX 11.0 or 11i operating system, perform the steps covered in this section. 1. Log in as root. 2. Move the mouse pointer to the Application Manager - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 56
Using Your CD Drive Mounting and Unmounting a CD 3. Double click on the System_Admin icon in the Application Manager window. 4. Double click on the Sam icon in the Application Manager -System_Admin window. If you are root, the System Application Manager (SAM) will appear on your screen. 5. Double - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 57
Using Your CD Drive Mounting and Unmounting a CD 6. Double click on the Disk Devices icon. The following screen message is displayed: Scanning the system's hardware... The Disk and File Systems window opens containing a list of devices installed in this system. From the list of devices, choose the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 58
, make sure that your working directory is set to a directory other than the one under which the disk was mounted. To unmount a CD on an HP-UX 10.20 or later operating system, perform the steps covered in this section. 1. Log in as root. 2. Move the mouse pointer to the Application - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 59
Using Your CD Drive Mounting and Unmounting a CD 4. Double click on the Sam icon in the Application Manager -System_Admin window. If you are root, the System Application Manager (SAM) will appear on your screen. 5. Double click on the Disk and File System icon. 6. Double click on the Disk Devices - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 60
Using Your CD Drive Mounting and Unmounting a CD 7. Click on Remove in the Actions menu. In the window that next appears, click on the Yes button. This will unmount the CD. You will need to wait for a short time before the CD is unmounted. The CD is successfully unmounted when you see Unused in the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 61
Operation Verifying the CD Drive Operation To verify that your workstation can communicate with the CD drive, follow the steps covered seconds the ioscan utility lists all of the I/O devices that use the "sdisk" driver. Your CD drive should be among the devices listed. The list appears similar to - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 62
software or rebuild the Instant Ignition system on your computer, you may need to reconfigure the HP-UX kernel to add the CD driver. Use the SAM utility to add the CD driver and build a new HP-UX kernel. For more information about how to reconfigure the kernel using SAM, see the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 63
supports HP workstations is xmcd. This is a third-party "CD player" utility that runs on an X window system using the Motif graphical user interface. The xmcd utility is not supported by Hewlett-Packard your system. 6. Follow the instructions in the section "Instructions to unpack xmcd binary" found - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 64
Using Your CD Drive Audio Control for the CD Drive Using the xmcd Utility The instructions in the section assume that you are using the HP-UX 10.20 or later operating system with the HP CDE interface. The xmcd utility must also be installed on your system. See the section "Installing the xmcd - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 65
Using Your CD Drive Audio Control for the CD Drive 4. Click on the Monitoring checkbox in the Audio window to select it. Then select the Output menu and click on the Headphones item in the menu list. In the File menu select the item Close, this will close the Audio window and save your settings. - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 66
Using Your CD Drive Audio Control for the CD Drive 66 Chapter 2 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 67
3 Using Your 3.5-Inch Floppy Disk Drive This chapter describes how to perform tasks that allow you to archive to or transfer data from the 3.5-inch floppy disk drive. 67 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 68
Inch Floppy Disk Drive Instructions in this chapter assume that for the B1000/C3000 workstation, you are using the HP-UX 10.20 operating system and the Workstation Additional Core Enhancements (ACE) for HP-UX 10.20 (June, 1999), and for the C3700 workstation, you are using the HP-UX 11.0 operating - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 69
disk drive. Floppy Disk Drive The floppy disk drive is a random access read/write mass storage device that uses removable floppy diskettes. The drive supports the 1.44 Mbyte High Density standard. You can access information from the drive like any other disk drive, that is you can write information to - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 70
Figure 3-2 Using Your 3.5-Inch Floppy Disk Drive Operating the Floppy Drive Using the Floppy Diskette This section describes basic information needed to use your floppy diskettes. Setting the Write-Protect Tab on a Diskette You can only store or change information on a diskette when the write- - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 71
Figure 3-3 Using Your 3.5-Inch Floppy Disk Drive Operating the Floppy Drive Inserting and Removing a Diskette Follow these steps to insert and remove a diskette from the floppy disk drive. 1. Insert the diskette into the drive, as shown in Figure 3-3. Inserting and Removing a Floppy Diskette NOTE - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 72
Using Your 3.5-Inch Floppy Disk Drive Operating the Floppy Drive To determine what device files are available for use with your floppy drive, use the following procedure: 1. Log in as root. 2. Move the mouse pointer to the Application Manager control for tools and click the left mouse button. - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 73
Using Your 3.5-Inch Floppy Disk Drive Operating the Floppy Drive 4. Double click on the Sam icon in the Application Manager -System_Admin window. If you are root, the System Application Manager (SAM) will appear on your screen. 5. Double click on the Disk and File System icon. 6. Double click on - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 74
is the device file as listed by SAM. See the section "Using Device Files" in this chapter. For a listing of format options, see the floppy manual page. To view this manual page, type the following at the prompt and press Enter: man floppy 74 Chapter 3 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 75
transfer data (reading and writing) to and from your floppy diskette using the HP-UX tar command with your floppy drive's device file. You need to the files on a diskette. Saving Files to a Floppy Diskette Use the following instructions to save files to a floppy diskette: 1. Check the write-protect tab on - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 76
Floppy Diskette to Your System Use the following instructions to restore files from a floppy Listing the Files on a Floppy Diskette Use the following instructions to list the files on a floppy diskette: the floppy diskette. Troubleshooting If you have trouble with any of the procedures for using your - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 77
guration Verifying the Floppy Drive Configuration To verify that your workstation can communicate with the floppy drive, use the ioscan refer to Chapter 7, "Solving Problems." If the floppy disk driver is not configured, ioscan returns the following message: ioscan: Device driver floppy is not in the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 78
. Use the SAM utility to add the sioflop disk driver and build a new HP-UX kernel. For more information about how to reconfigure the kernel using SAM, see the following manuals: • Managing Systems and Workgroups • Using HP-UX For More Information For more information on using tar and a complete list - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 79
Using Your 3.5-Inch Floppy Disk Drive Additional Floppy Drive Information For more information on copying to or from DOS files, refer to the doscp man page by typing the following command in a terminal window at the prompt and pressing Enter: man doscp For more information on listing DOS directories, - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 80
Using Your 3.5-Inch Floppy Disk Drive Additional Floppy Drive Information 80 Chapter 3 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 81
4 SCSI Connections This chapter provides information about connecting Small Computer System Interface (SCSI) devices to an HP VISUALIZE B Class and C Class computer. 81 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 82
SCSI Bus Length • Assigning SCSI Device IDs • Connecting to the SCSI Ports Instructions in this chapter assume that for the B1000/C3000 workstation, you are using the HP-UX 10.20 operating system and the Workstation Additional Core Enhancements (ACE) for HP-UX 10.20 (June, 1999), and for the C3700 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 83
available with this workstation-an Ultra Narrow Single-Ended SCSI bus (NSE SCSI), and an Ultra2 Wide Low-Voltage Differential SCSI bus (LVD SCSI). The following table shows the specification differences between these SCSI buses. CAUTION Currently Hewlett-Packard does not support mixing Ultra Narrow - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 84
SCSI bus supports only 15 devices because address 7 is reserved by the system. Cables Only SCSI cables approved by HP can be used to connect your workstation to any SCSI devices. HP offers the following SCSI cables for Ultra Narrow Single-Ended SCSI devices: Ultra Narrow Single-Ended SCSI Cables - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 85
4-3 CAUTION NOTE SCSI Connections SCSI Restrictions HP offers the following SCSI cables for connecting externally ) SCSI cables approved by HP are designed to function within the SCSI tolerances for HP devices. Use of other cables can result in significant problems with system operation. Always - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 86
SCSI Devices SCSI devices supported by the Hewlett-Packard Company for the Ultra Narrow Single-Ended (NSE) and Ultra2 Wide Low-Voltage Differential (LVD) SCSI buses have been qualified as SCSI devices which meet NSE and LVD specifications. Contact your local HP sales representative for a current list - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 87
LVD specifications. Therefore, additional caution must be exercised when choosing Ultra2 Wide Low-Voltage Differential SCSI devices other than those supported by Hewlett-Packard Company to connect to the Ultra2 Wide Low-Voltage Differential SCSI bus on this system. For example, the cabling inside one - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 88
SCSI bus and the Ultra2 Wide Low-Voltage Differential SCSI bus. Ultra Narrow Single-Ended SCSI Bus Length The maximum cable length for an Ultra Narrow Single-Ended SCSI bus is 3 meters. The HP VISUALIZE B Class and C Class system uses a small portion of this maximum cable length. When calculating - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 89
bus is 12 meters. The HP VISUALIZE B Class and C Class system uses 1 meter of this maximum cable length internally. This means that up to 11 meters of cable can be used for connecting external Ultra2 Wide Low-Voltage Differential SCSI devices to this workstation. When calculating the total Ultra2 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 90
similar to the following: Class I H/W Path Driver S/W State H/W Type Description bc 0 root CLAIMED CLAIMED BUS_NEXUS PCI Bus Bridge - ROPEtoPCI graphics 0 10/0/1/0 graph3 CLAIMED INTERFACE PCI( 15/0 c720 CLAIMED INTERFACE Ultra Narrow Single-Ended SCSI target 1 10/0/15/0.7 tgt - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 91
Connections Assigning SCSI Device IDs ROPEtoPCI CLAIMED processor CLAIMED processor CLAIMED memory CLAIMED BUS_NEXUS PROCESSOR PROCESSOR MEMORY PCI Bus Bridge - ROPEtoPCI Processor Processor Memory Assigning Ultra Narrow Single-Ended SCSI Device IDs You can determine which Ultra Narrow Single - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 92
CAUTION SCSI Connections Assigning SCSI Device IDs Assigning Ultra2 Wide Low-Voltage Differential SCSI Device IDs You can determine which Ultra2 Wide Low-Voltage Differential SCSI (LVD SCSI) devices are currently in use by reviewing the output from the ioscan command discussed above and looking - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 93
. SCSI cables connect to these ports with a high-density thumbscrew connector. NOTE Ultra2 Wide Low-Voltage Differential SCSI Connector Ultra Narrow Single-Ended SCSI Connector It is necessary to put a terminator on unused SCSI connectors on the back panel, or the last device connected to the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 94
SCSI Connections Connecting to the SCSI Ports 94 Chapter 4 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 95
5 Changing Your Computer Hardware Configuration This chapter describes the procedures to change your computer's hardware configuration. 95 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 96
Removable Media Devices • Hard Disk Drives • Memory Cards • Changing Your Monitor Type Instructions in this chapter assume that for the B1000/C3000 workstation, you are using the HP-UX 10.20 operating system and the Workstation Additional Core Enhancements (ACE) for HP-UX 10.20 (June, 1999), and for - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 97
. Note that the screws these drivers are used on have a recessed slot for use by flat-bladed screwdrivers. • Needle-nose pliers Many of the HP-UX commands in this chapter will require that you become superuser (root). If you cannot log in as root, contact your system administrator. Chapter 5 97 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 98
you press the system power switch, the system automatically performs a shutdown -q. 2. Attach the static-grounding wrist strap by following the instructions on the package. Attach the sticky end of the wrist strap to bare metal on the back panel of the system unit. 3. Unlatch the front panel (also - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 99
Changing Your Computer Hardware Configuration System Unit Front Panel 4. Swing the panel outward on its left snap hinges until the panel comes free and place the front panel in a location where it cannot get broken. Closing the System Unit Front Panel Perform the following steps to close the system - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 100
the system, and unplug the system unit power cord from the electrical outlet. 2. Attach the static-grounding wrist strap by following the instructions on the package. Attach the sticky end of the wrist strap to bare metal on the back panel of the system unit. 3. Turn the computer around so its back - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 101
Figure 5-2 Changing Your Computer Hardware Configuration Left Side Panel of the System Unit 4. Grasp the back edge of the left side panel and rotate it outward approximately 30 degrees to the computer. Next, pull the panel toward you as shown in Figure 5-2. This releases the panel's top and bottom - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 102
Changing Your Computer Hardware Configuration Left Side Panel of the System Unit Closing the Left Side Panel of the System Unit Perform these steps to close the left side panel. 1. Hold the left side panel so that the top and bottom hinge hooks can be inserted into their hinge slots. See Figure 5-2. - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 103
memory slots. This section will help you accomplish this task. To prevent injury, you need to unplug the system unit's power cord from the electrical outlet before servicing Figure 5-3 using a T-15 Torx driver. Unscrewing the Power Supply Captive Screws Power Supply Handle Power Supply Captive Screws - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 104
Figure 5-4 Changing Your Computer Hardware Configuration System Unit Power Supply 4. Lift up on the power supply. The bail will automatically engage to hold up the power supply at approximately 90 degrees. See Figure 5-4. Propping Up the Power Supply Bail Lock Bail Power Supply 104 Chapter 5 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 105
handle lower it downward into its original operating position. See Figure 5-3. 2. Tighten both captive screws in place as seen in Figure 5-3. Use a T-15 Torx driver and 6 inch-pounds of torque to tighten the screws. 3. Replace the left side panel of the system unit as shown in the section "Closing - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 106
Configuration I/O Cards Figure 5-5 I/O Cards Your B1000 and C3000 computer's PCI assembly has six slots. Slots 1 through 4 graphics card slot and slot 4 (SL4) as your secondary graphics card slot. If you connect your monitor to a different graphics card slot, you will need to change the graphics - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 107
are labeled from top to bottom starting with one. See Figure 5-6. I/O Slot Numbering I/O Slot 1 I/O Slot 6 Removing I/O Cards You will need a T-15 Torx driver or flathead screwdriver to remove the I/O slot bulkhead screws. Here are the steps required for remove an I/O card from the system unit - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 108
the I/O Card Retainer I/O Card Figure 5-8 I/O Card Retainer Air Divider 4. Locate the I/O card you want to remove and using a T-15 Torx driver remove the I/O card's bulkhead screw as shown in Figure 5-8. Removing the I/O Card I/O Card Bulkhead Screw I/O Card Bulkhead I/O Card Being Removed - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 109
. Slots two and four are the graphics card slots. The primary graphics card slot is slot number two and the secondary graphics card slot is slot number four. If the card is full length, the non-bulkhead end of the card should be placed in the I/O card guide. Press firmly and evenly on the I/O card - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 110
the fans in the fan areas shown in Figure 5-9 is not working as indicated by an LCD error message, you need to call your local Hewlett-Packard support representative. Continuing to operate your system unit with a bad fan will cause damage to the system unit. To determine the fan that needs to be - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 111
Hard Disk Drive Area This section provides the procedure for removing the cooling fan from the back of the hard disk drive chassis. To remove memory cards, you will need to remove this fan. To remove the fan from the hard disk drive chassis, follow these steps: 1. Lay the system unit - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 112
out of the system unit. If you are removing the hard disk drive fan to get access to the memory cards, you do not need to unplug the fan's power cable. Once the hard disk drive fan is Tab Fan Bracket Bottom Alignment Tab DIMM Card Connector Fan Bracket Guide Bottom Alignment Hole 112 Chapter 5 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 113
Changing Your Computer Hardware Configuration System Unit Fans Replacing the Hard Disk Drive Fan To replace the bracket and fan, follow these steps: 1. Position the fan bracket so that the top alignment tabs will fit around the two hard disk drive alignment screws, and the bottom alignment tabs can - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 114
Changing Your Computer Hardware Configuration Removable Media Devices WARNING CAUTION Removable Media Devices There are only two internal removable media devices allowed in a B Class and C Class computer: • CD drive • 3.5-inch floppy disk drive. The procedures provided in the subsequent sections - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 115
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-11 Figure 5-12 opened so you can get to the CD drive's audio, ATAPI and power connectors. 2. Remove the CD drive bay's rear cover by unscrewing the T-15 Torx/slotted screw as shown in Figure 5-11. Note that the CD drive - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 116
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-13 4. Remove both CD drive bracket screws (T-15 Torx/slotted screws) and pull the CD drive bracket out of the chassis assembly as shown in Figure 5-13. Next remove the four CD drive blank filler screws (T-10 Torx/slotted - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 117
that the CD drive should extend approximately one inch out from the front of the CD drive bracket. Installing the CD Drive CD Drive Bracket Guide CD Drive Blank Filler Screws Bracket Screws 6. Slide the CD drive and its bracket into the system unit chassis as shown in Figure 5-14. There - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 118
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-15 7. Plug the audio, ATAPI and power cables into their appropriate connectors. Note that the connectors are keyed for proper insertion. See Figure 5-15. To help with plugging in the audio connector, you can pull its - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 119
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-17 9. Make sure that the audio, ATAPI and power cables are positioned so that they come out of the bottom edge of the CD drive bay's rear cover. This edge is rounded to prevent cutting of the cables. See Figure 5-17. - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 120
WARNING CAUTION Changing Your Computer Hardware Configuration Removable Media Devices Removing a CD Drive This section explains how to remove a CD drive from your system unit. Turn the system unit off and unplug the power cord before removing the CD drive. CD drives are susceptible to mechanical and - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 121
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-18 2. Remove the CD drive bay's rear cover by unscrewing the T-15 Torx/slotted screw as shown in Figure 5-18. Note that the CD drive bay's rear cover is located on the back of the removable media chassis inside the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 122
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-19 3. Rotate the system unit around until you see the front of the unit as shown in Figure 5-19. Front of the System Unit with the Front Panel Removed LCD System Unit Power Switch Bracket Screw Bracket Screw (hidden) - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 123
CD drive from the bracket. You are now ready to attach the CD drive blank to the CD drive bracket. Removing the CD Drive Bracket Guide CD Drive Bracket Runner CD Drive Mounting Screws (T-10 Torx Screws) CD Drive Bracket Bracket Screws (T-15 Torx Screws) Chapter 5 123 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 124
screws (T-10 Torx/slotted screws) using 6 inch-pounds of torque. This will secure the CD drive blank in place. Align the bracket runners and bracket guides and slide the CD drive blank and bracket into place. See Figure 5-21. Installing the CD Drive Blank Bracket - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 125
bay's rear cover. The CD drive bay's rear cover's edge is rounded to keep you from cutting the cables. See Figure 5-23. Next, place the end opposite the rear cover handle into the cover slot, rotate it into place, and tighten the T-15 Torx/slotted screw using 6 inch-pounds of torque - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 126
WARNING CAUTION Changing Your Computer Hardware Configuration Removable Media Devices 8. Replace the plastic CD drive blank in the computer's front panel. 9. Replace the left side panel and front panel of the system unit as explained in the sections "Closing the Left Side Panel of the System Unit" - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 127
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-24 2. Remove the floppy disk drive bay's rear cover by unscrewing the T-15 Torx screw as shown in Figure 5-24. Note that the floppy disk drive bay's rear cover is located on the rear of the removable media chassis inside - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 128
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-25 3. Rotate the system unit around until you see the front of the unit as shown in Figure 5-25. Front of System Unit with the Front Panel Removed LCD System Unit Power Switch CD Drive Blank Floppy Drive Blank 128 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 129
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-26 4. Remove both floppy disk bracket screws (T-15 Torx/slotted screws) and pull the floppy disk bracket out of the chassis assembly as shown in Figure 5-26. Next remove the four floppy disk blank filler screws (T-10 Torx/ - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 130
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-27 5. Remove the floppy disk drive from its shipping container. Using the four T-10 Torx/slotted blank filler screws, mount the disk drive to the bracket as shown in Figure 5-27. These filler screws require 6 inch-pounds of - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 131
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-28 6. Slide the floppy disk drive and its bracket into the system unit chassis as shown in Figure 5-27. 7. Plug the floppy power cable into its connector. Next, plug the data cable into its connector. Note that the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 132
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-30 9. Make sure that the floppy data and power cables are positioned so that they come out of the top edge of the floppy disk drive bay's rear cover. This edge is rounded to prevent cutting of the cables. See Figure 5-30. - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 133
WARNING CAUTION Changing Your Computer Hardware Configuration Removable Media Devices Removing a Floppy Disk Drive This section explains how to remove a floppy disk drive from your system unit. Turn the system unit off and unplug the power cord before removing the floppy disk drive. Floppy disk drives - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 134
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-31 2. Remove the floppy disk drive bay's rear cover by unscrewing the T-15 Torx/slotted screw as shown in Figure 5-31. Note that the floppy disk drive bay's rear cover is located on the rear of the removable media chassis - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 135
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-32 3. Rotate the system unit around until you can see the front of the unit as shown in Figure 5-32. Front of System Unit with the Front Panel Removed LCD System Unit Power Switch Floppy Disk Drive Bracket Screw ( - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 136
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-33 4. Remove both floppy disk bracket screws (T-15 Torx/slotted screws) and pull the floppy disk drive out of the chassis assembly as shown in Figure 5-33. Next remove the four floppy disk drive mounting screws (T-10 Torx/ - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 137
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-34 5. Place the floppy disk blank in the floppy disk bracket and insert the four floppy disk mounting screws (T-10 Torx/slotted screws) into the bracket and tighten them using 6 inch-pounds of torque. See Figure 5-34. - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 138
Changing Your Computer Hardware Configuration Removable Media Devices Figure 5-35 7. Tighten the two floppy disk bracket screws as shown in Figure 5-35. You will need to tighten them using 6 inch-pounds of torque. Tightening the Bracket Screws Bracket Screw Bracket Screw Figure 5-36 8. Make sure - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 139
Changing Your Computer Hardware Configuration Removable Media Devices 9. Replace the plastic floppy disk drive blank in the computer's front panel. 10. Complete the removal of the floppy disk drive by replacing the front and side panels of the system unit as explained in the sections "Closing the Left - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 140
CAUTION Changing Your Computer Hardware Configuration Hard Disk Drives Hard Disk Drives This section describes how to install a hard drive in your computer and how to remove it from your computer. The first section details how to install a hard disk drive. The second section details how to remove a - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 141
"Adding a Hard Disk Drive as a File System Using SAM" found in this chapter. Figure 5-37 1. Open the front panel of your system unit using the instructions found in the section "Opening the System Unit Front Panel." In the lower-right corner of the system unit as you face it, there are - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 142
Changing Your Computer Hardware Configuration Hard Disk Drives Figure 5-38 2. Open the hard drive slot by lifting the plastic release hook upward and pulling outward on the release lever as shown in Figure 5-38. As you pull outward on the release lever, the hard drive bracket will come out of its - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 143
. Note that in order to screw the T-15 Torx screws into the sides of the hard disk drive you will have to have a T-15 Torx driver that is long enough to fit through the access holes on the sides of the hard disk drive bracket. Inserting the Hard Disk Drive T-15 Torx - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 144
"Removing a Hard Disk Drive as a File System Using SAM" found in this chapter. Figure 5-40 1. Open the front panel of you system unit using the instructions found in the section "Opening the System Unit Front Panel." In the lower-right corner of the system unit as you face it, there are - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 145
Changing Your Computer Hardware Configuration Hard Disk Drives Figure 5-41 2. Open the hard disk drive slot by lifting the plastic release hook upward and pulling outward on the release lever as shown in Figure 5-41. As you pull outward on the release lever, the hard disk drive bracket will come - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 146
. Note that in order to remove the T-15 Torx screws from the sides of the hard disk drive you will have to have a T-15 Torx driver that is long enough to fit through the access holes on the sides of the hard disk drive bracket. Removing the Hard Disk Drive from Its - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 147
Changing Your Computer Hardware Configuration Hard Disk Drives Figure 5-43 4. Replace the four mounting screws on the hard disk drive bracket to store them for future use. Slide the mounting bracket into its hard drive slot, and push inward on the release lever until the front of the hard dive - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 148
using SAM and how to remove the hard disk drive from your system. For more information about configuring a hard disk drive, refer to the manual Managing Systems and Workgroups. The procedures in this section require you to log in as root. If you cannot log in as root, contact your - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 149
Changing Your Computer Hardware Configuration Hard Disk Drives 4. Double click on the Sam icon in the Application Manager -System_Admin window. If you are root, the System Application Manager (SAM) will appear on your screen. 5. Double click on the Disk and File System icon. 6. Double click on the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 150
Changing Your Computer Hardware Configuration Hard Disk Drives 8. Enter the mount directory name (for example, /disk1) in the Mount Directory field of the Add Disk without LVM window. 9. Click on the OK button in the Add Disk without LVM window. You will need to wait for a short time before the new fi - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 151
Changing Your Computer Hardware Configuration Hard Disk Drives 4. Double click on the Sam icon in the Application Manager -System_Admin window. If you are root, the System Application Manager (SAM) will appear on your screen. 5. Double click on the Disk and File System icon. 6. Double click on the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 152
Changing Your Computer Hardware Configuration Hard Disk Drives 7. Click on Remove in the Actions menu. In the window that next appears, click on the Yes button. This will unmount the file system located on the hard disk drive you are removing from the system unit. You will need to wait for a short - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 153
the Performance Monitor icon, then the System Properties icon, and in the window that appears, select the tab labeled Memory. Installing Additional Memory Perform the following steps to add memory (DIMM cards) to your computer. Lay the system on its right side (using the system unit's front panel as - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 154
Changing Your Computer Hardware Configuration Memory Cards Figure 5-44 2. Prop up the system unit power supply as explained in the section "Propping Up the System Unit Power Supply" in this chapter. Propping Up the Power Supply Power Supply Fan DIMM Card DIMM Connector 154 Chapter 5 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 155
the installation of the 256Mbyte card with another 128Mbyte card. The B1000 and C3000 computers use only 128 Mbyte and 256 Mbyte DIMM cards. 4. Remove provided in Figure 5-45. Memory Card Slot Numbers and Loading Sequence Hard Disk Drive Fan NOTE When installing memory, you need to orient the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 156
See Figure 5-46. This opens the connector for DIMM card insertion. Installing Memory Cards Step 1 Press down on ejector tabs to open them and place the Tab 6. Place the DIMM card in the connector, lining it up with the guides. Make sure you align the notches on the bottom edge of the DIMM card - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 157
NOTE Changing Your Computer Hardware Configuration Memory Cards Removing Memory Perform the following steps to remove memory (DIMM cards) from your system unit. Lay the system on its right side (using the system unit's front panel as a reference) as shown in Figure 5- - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 158
on the ejector tabs located on both sides of the DIMM connector. See Figure Figure 5-48. This raises the DIMM card for easy extraction. Removing Memory Cards Notches Ejector Tab 5. Lift up evenly on the outside edges of the DIMM card to remove it. See Figure 5-48. 6. Install the remaining DIMM - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 159
support a different monitor type. They are discussed in the subsequent sections. Setting the Monitor Type at Power On If you replace your computer monitor with a different type of monitor, and you have not set the computer's graphics to the section "Troubleshooting Monitor Problems" in this chapter. - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 160
This method for setting the monitor type requires the use of the HP CDE interface. This means that you should have already set your monitor section, or you have an Instant Ignition system that boots up using the HP CDE interface. To use the System Administration Manager (SAM) to set the monitor - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 161
Monitor Configuration icon in the Display window. The Monitor Configuration window will have a monitor icon(s) in it that is/are associated with the graphics card(s) in your system units I/O card slot(s). 7. Click on the monitor icon in the Monitor Configuration window whose monitor type you want to - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 162
the setting. This completes the process for setting the monitor type. Note that this change takes effect immediately. 10. Connect your monitor cable to the graphics card you selected, and your screen contents will appear. You are now done selecting your monitor type. 162 Chapter 5 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 163
Changing Your Monitor Type Troubleshooting Monitor Problems In the event that your console stops displaying to your graphics device, use the can use a 9-pin to 9-pin serial cable (HP F1044-80002) to connect an HP OminiBook serial port to the workstation. 5. Set the monitor type and path using - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 164
Changing Your Computer Hardware Configuration Changing Your Monitor Type 164 Chapter 5 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 165
6 The Boot Console Interface This chapter describes the different features of the boot console interface and how to use them. 165 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 166
Computer • Displaying and Setting Paths • Displaying and Setting the Monitor Type • Changing the Console to an External Terminal • Displaying the Current Memory Configuration • Displaying the Status of the System I/O • Setting the Auto Boot and Auto Search Flags • Displaying and Setting the Security - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 167
• Boot your computer • Search for bootable media • Reset your computer • Display and set boot paths • Display and set your monitor type • Display memory configuration information • Display the status of the PCI slots • Set Auto Boot, Auto Search and Auto Start • Set Fastboot • Display LAN information - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 168
SEArch [DIsplay|IPL] [] Search for boot devices COnfiguration [] INformation [] SERvice [] Access Configuration menu/commands Access Information menu/commands Access Service menu/commands DIsplay HElp [|] RESET Redisplay the current menu Display - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 169
The Boot Console Interface Boot Console Interface Features ------ Configuration Menu Command ------- Description ----------- AUto [BOot|SEArch] [ON|OFF] Display or set specified auto flag BootID [] [] Display or modify processor boot ID BootINfo Display boot-related - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 170
and firmware Display coprocessor information Display firmware version Display I/O interface information Display built-in system LAN address Display memory information Display processor information Display selftest warning messages BOot [PRI|ALT|] Boot from specified path DIsplay Redisplay - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 171
codes Clear (zero) the contents of PIM Read EEPROM locations Read memory locations Display or set PCI delay value Display or clear the Page Deallocation [PRI|ALT|] DIsplay HElp [|] RESET MAin ----Service Menu: Enter command > Boot from specified path Redisplay the current - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 172
the front panel of the system unit. There is no need to log in as root and execute the shutdown -q command to shut down the HP-UX operating system on your computer before powering it off. When you turn off the power switch, your computer automatically shuts down the operating system - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 173
NOTE The Boot Console Interface Accessing the Boot Console Interface If auto boot and auto search are both turned on, you will see the following message: Processor is booting from first available device. To discontinue, press any key within 10 seconds. If you are using a power-saving monitor, you - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 174
You usually start your computer by turning it on and waiting for HP-UX to boot automatically. However, you may not always want the if you wish to boot an operating system that is stored on a DDS-format tape drive that is located at the hardware path scsi.1.0, you would type the following command - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 175
the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. If you do not want to interact with ISL, you must enter no (N). Chapter 6 175 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 176
The Boot Console Interface Booting Your Computer For example, if the usual kernel (/stand/vmunix) on your root disk (fwscsi.6.0) has become corrupted, and you wish to boot your computer from the backup kernel (/stand/vmunix.prev), type the following at the ISL> prompt and press Enter: ISL> hpux / - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 177
where device_type is one of the following: fwscsi Is the built-in Ultra2 Wide LVD SCSI bus. scsi Is the built-in Fast Narrow Single-Ended SCSI bus. lan Is all connections to the built-in LAN. pcin Is an optional SCSI interface in slot number n. ide Is a built-in IDE - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 178
The Boot Console Interface Resetting Your Computer Resetting Your Computer To reset your computer to its predefined values, follow the directions in "Accessing the Boot Console Interface" earlier in this chapter, and then type the following at the prompt and press Enter: Main Menu: Enter command> co - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 179
or con keyboard or key Your computer's default boot device (usually the root disk) Your computer's alternate boot device (usually a DDS-format tape device) Your computer's primary display device Your computer's primary input ASCII device To display the current settings for the system paths, type - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 180
The Boot Console Interface Displaying and Setting Paths To display the current setting for a particular system path, follow the directions in "Accessing the Boot Console Interface" earlier in this chapter, and then type the following at the prompt and press Enter: Main Menu: Enter command> path - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 181
computer's monitor with a different type of monitor, you may have to reconfigure your computer to support the new monitor. The Monitor Command The monitor command lets you change your computer's graphics configuration. This command is available in the Configuration Menu of the boot console interface - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 182
Monitor Type" in a subsequent section for a list of types. For example, an HP VISUALIZE-EG graphics card (A4977A) installed in option slot 2 would be graphics(2). Note that you can have graphics(1) through graphics(6) for your graphics_path; however, there are two preferred I/O slots available for - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 183
, type the following command at the prompt and press Enter: Configuration Menu: Enter command> monitor The message on your display is a list of the current graphics adapters and their monitor types configured for your computer. MONITOR INFORMATION Path Slot Head HPA Resolution Freq Type Class - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 184
at the prompt and pressing Enter: Configuration Menu: Enter command> monitor graphics(n) tt where n is the number of the graphics adapter and tt is the monitor type. To display a list of supported monitors that are used by your graphics card, type the following command at the prompt and press Enter - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 185
information. Trying to change the monitor type to a number not listed for that graphics device fails and gives you the following warning message: Value of monitor type Manager (SAM) allows you to change the monitor type after the HP-UX 11.0 or 11i operating system release have been installed and - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 186
The Boot Console Interface Displaying and Setting the Monitor Type 2. Move the mouse pointer to the Application Manager control for tools and click the left mouse button. Alternatively you can execute sam at a terminal window command prompt and skip to step 5. 3. Double click on the System_Admin - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 187
Monitor Configuration icon in the Display window. The Monitor Configuration window will have a monitor icon(s) in it that is/are associated with the graphics card(s) in your system units I/O card slot(s). 7. Click on the monitor icon in the Monitor Configuration window whose monitor type you want to - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 188
the section "Troubleshooting Monitor Problems" in this chapter. Otherwise, if you see information similar to the following displayed on your screen and it is the correct monitor type, press the Enter key to select it. Path Slot Head Type Size Freq Class GRAPHICS(2) 2 1 n nnnnxnnnn nnHz - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 189
selection process, press Tab. Troubleshooting Monitor Problems In the event that your console stops displaying to your graphics device, use the following use a 9-pin to 9-pin serial cable (HP F1044-80002) to connect an HP OmniBook serial port to the workstation. 5. Set the monitor type and path using - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 190
device, use the following procedure to display the console to an external serial terminal so that you can configure the graphics console: 1. Turn the system's power off. 2. Disconnect the USB keyboard connector from the system rear panel. 3. Connect a serial terminal to the "Serial 1" connector - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 191
Configuration The following sample screen output uses the memory command to show a memory configuration table with properly-installed and configured memory. To display the current memory configuration for your system, from the Information Menu of the boot console interface, follow the directions in - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 192
1 2 Size ------ 256MB 256MB 128MB Status Active Active Active TOTAL MEMORY = 640MB MEMORY FAULT TABLE Slot Size Status Active, Installed Memory Deallocated Pages Available Memory Good Memory Required by OS Memory HVERSION SVERSION 0x0860 0x0900 : 640MB of SDRAM : 0 Pages ----------: 640MB - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 193
PARALLEL 10/0/14/1/3 Parallel port built-in USB 10/0/14/2 USB built-in SCSI 10/0/15/0 SCSI built-in FWSCSI 10/0/15/1 SCSI built-in GRAPHICS(2) 10/6/2/0 Display slot 2 HVER ---0060 0060 0060 0060 0060 0060 0060 0070 IODC IODC SVER Vers Dep a200 0x02 0x00 a300 0x00 0x00 8c00 0x01 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 194
Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search flags are variables stored in your computer's nonvolatile memory. (Nonvolatile memory retains its contents even after power is turned off.) If you reset these flags to new values, the change takes effect the next - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 195
user) Alternate boot path (can be set by the user) Low-voltage differential SCSI (built-in) PCI 1 through PCI 6 (plug-in interface cards) Narrow single-ended SCSI (built-in) LAN (built-in) Chapter 6 195 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 196
Console Interface Displaying and Setting the Security Mode Displaying and Setting the Security Mode The secure flag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this flag to a new value, the change takes effect the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 197
on). Note that fastboot can be set using the Boot Console Interface's Configuration Menu. When fastboot is disabled (set to off), more extensive memory testing and I/O interface testing is performed during the self tests, causing the boot process to take longer. If you are experiencing difficulty in - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 198
is the label that uniquely identifies the LAN connection for your computer at the link level (the hardware level). To display your workstation's LAN station addresses, type the following at the prompt and press Enter: Information Menu: Enter command> lanaddress The LAN station address is displayed - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 199
all command allows you to display the system's processor revision and speed, cache size, memory size, flag settings, and the boot and console paths. To display system information to allow you to view it as necessary unless the service ScRoll command has been used to disable scrolling. Chapter 6 199 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 200
The Boot Console Interface Displaying System Information 200 Chapter 6 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 201
7 Solving Problems This chapter contains information to help you determine what is wrong with your system when you have problems. If you have a problem that is not listed in this chapter, or if your problem persists, contact your designated service representative. 201 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 202
NOTE Solving Problems To help speed up your service request, have your system's model number and serial number available. Your service representative will always ask for these numbers. Instructions in this chapter assume that for the B1000/C3000 workstation, you are using the HP-UX 10.20 operating - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 203
is blank Make sure the LCD control cable is properly connected inside the system unit. LCD messages See "LCD Information" later in this chapter. If problems persist, contact your system administrator or call your designated service representative. Chapter 7 203 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 204
If the LCD displays a DIMM error, follow the instructions in "Memory Failures" later in this chapter. If problems persist, contact your system administrator or call your designated service representative. Problems with the 802.3 Network Problem Solution Cannot reach other systems on the network - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 205
and termination.) Open the disk tray again and close it. Follow the instructions in "Dealing with a Boot Failure" later in this chapter. If the If problems persist, contact your system administrator or call your designated service representative. Problems Using the CD Drive Problem Solution - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 206
write if you are trying to copy data to a floppy diskette. Follow the instructions in the section "Running System Verification Tests" later in this chapter to verify are connected. If problems persist, contact your system administrator or call your designated service representative. 206 Chapter 7 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 207
) to perform the steps in this section. To boot a device manually, follow these steps: A common cause of boot failures is forgetting to connect your Ultra2 Wide Low-Voltage Differential SCSI terminator and your Fast Narrow Single-Ended SCSI terminator to their connectors on the back of your system - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 208
wrong with the file system or with the hardware. If you suspect a file system failure, see the manual Using HP-UX for help on dealing with file system failures. If you think that something is wrong with the hardware, continue reading this chapter for more troubleshooting information. 208 Chapter 7 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 209
solution to the memory failure problem is to perform the procedure in the section "Installing Additional Memory" in the chapter "Changing Your Computer Hardware Configuration." If the problem persists, contact your system administrator or call your designated service representative. Chapter 7 209 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 210
Solving Problems LCD Information LCD Information Your computer uses an LCD panel to display firmware/OS progress codes. The codes, referred to as chassis codes, consist of - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 211
chassis code LCD Fan Failures and Warnings This section provides the failure and warning messages you will see in your computer's LCD if there is a problem with a fan in your system unit. Table 7-7 lists the fan numbers and their names. The fan numbers will appear in the description of the chassis - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 212
you should receive a failure or warning in you LCD, you should record the information on a piece of paper and call in the problem to your local HP Support Representative. The representative will want the LCD failure or warning message you record for determining the course of action to take regarding - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 213
Solving Problems Troubleshooting Monitor Problems Troubleshooting Monitor Problems In the event that your console stops displaying to your graphics device use a 9-pin to 9-pin serial cable (HP F1044-80002) to connect an HP OminiBook serial port to the workstation. 5. Set the monitor type and path - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 214
to the Support Tools Manager: a command line interface (accessed through the cstm command), a menu-driven interface (accessed through the mstm command), and the graphical user interface (accessed through the xstm command). For more information on these user interfaces, see the online manual pages by - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 215
A Safety and Regulatory Statements This appendix contains safety and regulatory statements pertaining to your HP VISUALIZE B Class and C Class computer. 215 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 216
Safety and Regulatory Statements Here are the topics covered in this appendix: • Declaration of Conformity • Emissions Regulations • Third Party Emissions Regulations Compliance • Special Regulatory and Safety Information • Warnings and Cautions 216 Appendix A - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 217
Safety and Regulatory Statements Declaration of Conformity Declaration of Conformity B Class and C Class Appendix A 217 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 218
Regulations Emissions Regulations The HP VISUALIZE B Class and C installed and used in accordance with the instructions, may cause harmful interference to radio communications help. Hewlett-Packard's system certification tests were conducted with HPsupported peripheral devices and HP-shielded cables - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 219
Safety and Regulatory Statements Emissions Regulations Operation of this device is subject to the following conditions: • This device may not cause harmful interference. • This device must accept interference received, including interference that may cause undesired operation. • Cables used with - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 220
EMI Class A (Taiwan) Special Video Configuration Statement When a Video Out card has a cable connected to its video out connector, the HP VISUALIZE B Class and C Class computer no longer meets FCC Class B regulations. The computer now becomes FCC Class A compliant. This statement applies only - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 221
Safety and Regulatory Statements Third Party Emissions Regulations Compliance Third Party Emissions Regulations Compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 222
Statement (U.S.A. Only) The CD-ROM mass-storage system is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the mass-storage system - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 223
Safety and Regulatory Statements Warnings and Cautions Warnings and Cautions WARNING: Removing device cover may expose sharp edges in equipment chassis. To avoid injury, use care when installing customer add-on devices. WARNUNG: Das Entfernen der Geräteabdeckung legt die scharfen Kanten im Inneren - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 224
Safety and Regulatory Statements Warnings and Cautions 224 Appendix A - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 225
root directory ("/") and ending with the filename tape or disk that can be used to restore data into its original location. Bitmap Generally speaking, an array of data bits that define a graphical service is provided by a short program, stored in the boot ROM (read-only memory) of your workstation - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 226
a workstation for the purpose of loading and starting the operating system, and modifying the configuration or changing the booting behavior. Bootstrap service See boot. Byte A fundamental character-code unit, usually consisting of 8 bits. C CD-RAM Compact Disk Random-Access Memory. See also CD-RAM - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 227
Processing Unit (CPU) The part of a workstation that interprets and executes instructions; the "brain." Child directory See subdirectory. client, cluster server. Cluster server A workstation that provides file access, login access, file transfer, printing, and other services across a network to a defi - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 228
le) and interprets them as requests to execute commands or programs. An HP-UX command interpreter is called a shell. See also shell. Command option which to operate. See also default. Configuration The arrangement of a workstation or network as defined by the nature, number, and chief characteristics - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 229
Module A memory board whose connectors on each side of the board are connected to different chips. This allows for a wider data path as more modules can be accessed at the same time. Directory A special type of "container" object that contains information about the objects beneath it in the HP-UX - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 230
similar rectangle See also drop. Drive See CD-ROM drive, DDS tape drive, floppy drive, hard disk drive Drop To release the are executed. These conditions and values include your workstation characteristics, home directory, and default search paths memory. Usually bytes or words can be erased and 230 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 231
to it) See also access permissions. File manager The HP CDE application that allows you to manage your files and . File server A workstation whose primary task is to control the storage and retrieval The floppy drive uses heads (similar to heads in tape recorders) to read and write data on concentric disk - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 232
directory. HP-UX. This is Hewlett-Packard's version of the UNIX® operating system. HP-UX cluster See cluster node, cluster server. I Home directory A shorthand way of referring to a frequently used directory, almost always the login directory. Host A computer that offers one or more services; may - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 233
operating systems can be installed. Internet protocol address (IP address) A string of characters, in the format nnn.nnn.nnn.nnn, that uniquely identifies a workstation in a network. The nnn in the format specifier above is a one- to three-digit decimal integer between 0 and 255, inclusive, in which - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 234
Services software. Local area network system address The label that uniquely identifies the local area network (LAN) connection for your workstation at the hardware level. This 48-bit number is preassigned by HP monitor path name (graphics(1) through graphics(6)) that is associated with - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 235
passes bit streams between the network and the main memory of the workstation. Coupled with the network transceiver, the controller also the execution of other programs on your workstation. For example, the entire HP-UX system, including the kernel and all HP-UX commands See also kernel. Option - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 236
to the I/O system of your workstation. Path name A slash/separated the destination object. A pathname ends with the name of the destination See also processor internal memory. Pointer Sometimes called is used as a visual feedback mechanism from a program to the user). In the HP CDE Workspace, the - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 237
that it is ready for your input. Push button A graphic control that simulates a real-life push button. Use the pointer and mouse to push the button and start an action or set a state. R-S RAM Random-access memory. ROM Read-only memory. root See superuser. Scroll bar A vertical or horizontal bar - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 238
Ultra Narrow Single-Ended SCSI. SPA. Soft Physical Address. See also soft physical address. Shell command An instruction you give the system in system memory associated with the DIMM cards. Standalone A workstation that is not part of a cluster See also cluster. Style manager The HP CDE application - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 239
display the command-line prompt See also HP Common Desktop Environment. Title bar The the state of the processor in Processor Internal Memory (PIM) and pending I/O operations are their Ultra Narrow Single-Ended SCSI An 8-bit-wide SCSI bus with standard receivers and drivers that runs at 20 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 240
and drivers, which allows a cable length of up to 12 meters and a data transfer rate of up to 80 MB per second See also Ultra Narrow Single-Ended SCSI, may execute programs, edit text, display graphical images, etc See also Workspace Manager. Window manager The HP CDE program that controls the size, - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 241
, placement, and operation of windows on the HP CDE Workspace. The Workspace Manager is a special Window Manager See also Window Manager. Workstation A compact, graphics-oriented computer having high speed and high memory capacity. A workstation usually includes a keyboard, a monitor, and a system - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 242
242 - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 243
, 169 Information, 170 Main, 167 Service, 171 Boot console interface, accessing, 55 Common Problems, 203 Solutions, 203 Computer, booting, 174 Computer, resetting, 178 Configuring, floppy driver, 62, drive area, 110 I/O card area, 110 Fast Narrow Single-Ended SCSI, 24, 28, 29, 34, 86, 88 fastboot, - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 244
, 100 System unit front panel, 98 System unit power supply, 103 Headphones jack, 29 Host name, 42 HP hub, USB, 32 HP scroll mouse, USB, 32 HP VISUALIZE B1000/C3000 Features, 23 Hub, HP USB devices, 32 I I/O card Installing, 109 Removing, 107 Slot number and capabilities, 106 I/O card slots, rear - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 245
Memory configuration, displaying, 191 Memory failures, 209 Memory information sample, 192 Memory, main, 24, 37 Microphone jack, 29 monitor, 181 Monitor configuration, displaying, 183 Monitor problems, troubleshooting diskette, 75 Scroll mouse, HP, 32 SCSI Fast Narrow Single-Ended, 28 Ultra2 Wide Low- - HP c3700 | hp Visualize b1000, c3000, c3600, c3700 workstations owner's guide (a - Page 246
serial bus (USB), 24 Unloading, CD-ROM, 54 Unmounting, CD-ROM, 58 USB HP Hub, 32 HP scroll mouse, 32 Keyboard, 31 USB connectors, 28, 31 USB ports, 29 User interface , special, 220 W Warnings and cautions, 223 Workstation ACE for HP-UX 10.20 (June 1999), 39 Write-protect tab, floppy diskette, 70 X
HP V
ISUALIZE
B Class and C Class Owner’s
Guide
HP V
ISUALIZE
Workstation
Printed in USA
Manufacturing Part Number: HP Part No. A5992-90001
Edition E0501