HP nx6315 HP Compaq nx6315, nx6325 Notebook PC - Maintenance and Service Guide - Page 58
Flowchart 2.20-No Network/Modem, Connection - network driver
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Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connection. N Network or modem jack active? Y Replace jack or have jack activated. Y Digital line? N Connect to nondigital line. N Y NIC/modem configured Reload drivers and OK? Done in OS? reconfigure. Y N Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). Replace the NIC/modem (if applicable). Y OK? Done N Replace system board. 2-30 Maintenance and Service Guide
2–30
Maintenance and Service Guide
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
Y
Disconnect all
power from
the computer
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack
or have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat NIC/modem
(if applicable).
Replace the
NIC/modem
(if applicable).
Replace
system
board.
OK?
OK?
Done
N
N
N
N
Y
Y
Y
Y