HP q1335a User Manual - Page 78
Finding the solution, Step 1: Is the printer set up correctly?, Step 2: Is the Ready light on?
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Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? ● Is the printer plugged into a power outlet that is known to work? ● Is the on/off switch in the on position? ● Is the print cartridge properly installed? See Changing the print cartridge. ● Is paper properly loaded in the input tray? See Loading media into the input trays. Yes: If you answered yes to the questions above, go to Step 2: Is the Ready light on? No: If the printer will not turn on, Contact HP support. Step 2: Is the Ready light on? Do the control panel lights look like this picture? Yes: Go to Step 3: Can you print a demo page? No: If the control panel lights do not look like the picture above, see Status light patterns. If you are unable to resolve the problem, Contact HP support. Step 3: Can you print a demo page? Press the Go button to print a demo page. Yes: If the demo page printed, go to Step 4: Is the print quality acceptable? No: If no paper came out, see Paper handling problems. If you are unable to resolve the problem, Contact HP support. 70 Chapter 6 ENWW