Honeywell HCM-631N User Guide - Page 8
Honeywell TrueSTEAM techline: 800-814-9452
UPC - 092926063122
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BEST PRACTICE Complete this information sheet and leave on all jobsites GETTING STARTED In the event that a service technician needs to call in to the TrueSTEAM support techline, the following information is typically required for the Honeywell tech support specialist to accurately evaluate each situation. Failure to have this information ready may result in resolution delays or a potentially incomplete diagnosis. Honeywell recommends completing the below questionnaire and leaving a copy behind at the home along with the TrueSTEAM installation guide with every TrueSTEAM installation. Honeywell TrueSTEAM techline: 800-814-9452 TrueSTEAM Pre-Install Information Model Number of TrueSTEAM Unit Date Code (xxxx) Water Quality Test 1 2 3 (circle one) Water Pressure Test (psi) Flush Cycle Setting Duct Static Pressure Test (in.wc.) (Maximum static pressure is 0.5 in.wc.) DIP 1 OFF ON DIP 2 OFF ON OFF ON (cicrle one) ON OFF (cicrle one) Condensate Pump or Drain Pump Drain (circle one) If Drain - PVC or Standard PVC Standard N/A (circle one) Supply Voltage to Unit (V) Monitoring Air Flow/System Power/ None Control - Wireless or Wired DIP 4 ON DIP 5 ON OFF (cicrle one) OFF (circle one) Wireless Wired (cicrle one) Fan Control - TrueSTEAM or Controller TrueSTEAM Controller (circle one) Other (any additional relevant information) 6 TrueSTEAM Humidification System 69-2285-01