Honeywell MK1650-62B14 User Guide - Page 32

IS1650 Series Troubleshooting Symptom / Solution Chart, Symptoms, Possible Causes, Solution

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TROUBLESHOOTING GUIDE The following guide is for reference purposes only. Contact a Metrologic representative at 1-800-ID-Metro or 1-800-436-3876 to preserve the limited warranty terms. All Interfaces IS1650 Series Troubleshooting Symptom / Solution Chart Symptoms Possible Causes Solution No LEDs, beep or illumination No power is being supplied to the scanner. Check transformer, outlet and power strip. Make sure the cable is plugged into the scanner. No power is being Some host systems cannot supply supplied to the enough current to power the 1650. scanner from the host. A power supply may be required. The wrong communication cable has been used. Check that the communication cable matches the unit type and scanner configuration. Long Razz tone on power up There has been a scanner configuration failure. Contact a Metrologic service representative, if the unit will not hold the saved configuration. There has been a diagnostic failure. Contact a Metrologic service representative, if the unit will not function. Long Razz tone when exiting configuration mode There was a failure saving the new configuration. Re-try to configure the scanner. Contact a Metrologic service representative if the unit will not hold the saved configuration. Long Razz tone There is a scanning mechanism failure. Contact a Metrologic service representative. Short Razz tone in configuration mode An invalid bar code has been scanned. Scan a valid bar code or quit configuration mode. 28

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28
T
ROUBLESHOOTING
G
UIDE
The following guide is for reference purposes only.
Contact a Metrologic
representative at 1-800-ID-Metro or 1-800-436-3876 to preserve the limited
warranty terms.
All Interfaces
IS1650 Series Troubleshooting Symptom / Solution Chart
Symptoms
Possible Causes
Solution
No power is being
supplied to the
scanner.
Check transformer, outlet and
power strip.
Make sure the cable
is plugged into the scanner.
No LEDs, beep
or illumination
No power is being
supplied to the
scanner from the host.
Some host systems cannot supply
enough current to power the 1650.
A power supply may be required.
The wrong
communication cable
has been used.
Check that the communication
cable matches the unit type and
scanner configuration.
There has been a
scanner configuration
failure.
Contact a Metrologic service
representative, if the unit will not
hold the saved configuration.
Long Razz tone
on power up
There has been a
diagnostic failure.
Contact a Metrologic service
representative, if the unit will not
function.
Long Razz tone
when exiting
configuration
mode
There was a failure
saving the new
configuration.
Re-try to configure the scanner.
Contact a Metrologic service
representative if the unit will not
hold the saved configuration.
Long Razz tone
There is a scanning
mechanism failure.
Contact a Metrologic service
representative.
Short Razz tone
in configuration
mode
An invalid bar code
has been scanned.
Scan a valid bar code or quit
configuration mode.