Hoover L2020 Manual - Page 7

Service To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by: • checking the Yellow Pages under "Vacuum Cleaners - Household" OR • checking the list of Factory Service Centers provided with this cleaner OR • calling 1-800-944-9200 for an automated referral to authorized service outlet locations (U.S. only) OR • checking the Customer Service section of The Hoover Company online at www.hoover.com Please do not send your cleaner to The Hoover Company in North Canton for service; this will only result in delay. If further assistance is needed, contact: The Hoover Company Consumer Response Center 101 East Maple St. North Canton, Ohio 44720 Phone: 1-330-499-9499 In Canada, contact: Hoover Canada Burlington, Ontario L7R 4A8 Phone: 1-800-263-6376 Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears in the middle of the back of the cleaner body.) Full One-Year Warranty (Domestic Use) Your HOOVER® appliance is warranted in normal household use in accordance with the Owner's Manual against original defects in material and workmanship for a period of one full year from date of purchase. This warranty provides, at no cost to you, all labor and parts to place this appliance in correct operating condition during the warranted period. This warranty applies when the appliance is purchased in the United States including its territories and possessions, or in Canada or from a U.S. Military Exchange. Appliances purchased elsewhere are covered by a limited one-year warranty which covers the cost of parts only. This warranty does not apply if the appliance is used in a commercial or rental application. Warranty service can only be obtained by presenting the appliance to one of the following authorized warranty service outlets. Proof of purchase will be required before service is rendered. 1. Hoover Factory Service Centers 2. Hoover Authorized Warranty Service Dealers (Depots) For an automated referral to authorized service outlets in the U.S.A., phone 1-800-944-9200 OR visit The Hoover Company online at www.hoover.com This warranty does not cover pickup, delivery or house calls; however, if you mail your appliance to a Hoover Factory Service Center for warranty service, transportation will be paid one way. While this warranty gives you specific legal rights, you may also have other rights which vary from state to state. If further assistance is needed, or if there are questions concerning this warranty or the availability of warranty service outlets, write or phone: The Hoover Company Consumer Response Center 101 East Maple St. North Canton, Ohio 44720 Phone: (330) 499-9499 In Canada, contact: Hoover Canada Burlington, Ontario L7R 4A8 Phone: 1-800-263-6376 7