Hoover U5018 Manual - Page 10

What to buy When purchasing a new agitator, ask for HOOVER part No. 48414113. How to replace Disconnect cleaner from electrical outlet. Remove hood, belt and agitator following directions in "The belt" section beginning with Fig. 3-10. Discard old agitator. Continue following the directions in "The belt" section to reposition belt, new agitator and hood. Lubrication The motor is equipped with bearings that contain sufficient lubrication for the life of the motor. The addition of lubricant could cause damage. Therefore, do not add lubricant to motor bearings. Thermal protector An internal thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates, the cleaner will stop running. If this happens, proceed as follows: 1. Turn the cleaner OFF and disconnect it from the electrical outlet. 2. Check secondary and final filters for dirt accumulation. 3. Refer to "Clearing blockages" section. 4. When cleaner is unplugged and the motor cools for 30 minutes, the thermal protector automatically resets and cleaning may continue. If the thermal protector continues to activate after following the above steps, your cleaner may need servicing (see "Service" section). Service To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by: • checking the Yellow Pages under "Vacuum Cleaners Household" OR • checking the list of Factory Service Centers provided with this cleaner OR • checking the Service section of The Hoover Company on-line at www.hoover.com OR • calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only). Do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay. If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44270, Phone: 1-330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376. Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears on the back of the cleaner.) 4. If you Possible Cause Possible Solution have a •pNroot fibrmllyepmlugged in If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Problem: Cleaner won't run Possible Cause Possible Solution • Not firmly plugged in • Plug unit in firmly • No voltage in wall receptacle • Check fuse or breaker • Blown fuse or tripped breaker • Replace fuse or reset breaker • Thermal protector activated • Unplug cleaner and allow cleaner to cool for 30 minutes (this will reset the thermal protector) Problem: Cleaner/ tools won't pick up Possible Cause Possible Solution • Broken or worn belt • Replace belt • Agitator brush roll worn • Replace brush roll • Filter bag full • Change filter bag • Incorrect carpet height setting • Move nozzle control knob to lower setting • Blockage in air flow passage • Clear blockage Problem: Cleaner hard to push Possible Cause Possible Solution • Incorrect carpet height setting • Move carpet height control to a higher setting 10