Section |
Page |
Contents |
5 |
Preface |
11 |
Who should read this manual |
11 |
How this manual is organized |
11 |
Related publications and diskettes |
12 |
Where to find more information |
12 |
Tell us what you think |
12 |
Safety information |
13 |
End of life disposal |
20 |
Summary of Changes |
21 |
Web-only update for corrections to GA27-4151-05 (August 2004) |
21 |
Web-only update for corrections to GA27-4151-05 (August 2003) |
21 |
Web-only update for Model TI8, GA27-4151-05 (April 2003) |
21 |
Web-only update for GA27-4151-04 (March 2002) |
21 |
Web update for GA27-4151-04 (June 2001) |
21 |
GA27-4151-04 |
21 |
GA27-4151-03 |
22 |
GA27-4151-02 |
23 |
Figures |
25 |
Tables |
27 |
Part 1. General information |
29 |
Chapter 1. Introduction |
31 |
Printer overview |
31 |
Description of models |
32 |
Features used with the SureMark printers |
34 |
Comparison of the SureMark models |
35 |
Differences among Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4 |
35 |
Differences between Models TI3, TI4, TI8, TG3, TG4, and Models TF6, TM6 |
35 |
Planning information |
36 |
Your responsibilities |
36 |
Limitations |
37 |
Communication interfaces |
37 |
Temperature and humidity limits |
37 |
Physical dimensions |
37 |
Models TI1, TI2, TI3, TI4, TG3, and TG4 |
38 |
Model TI8 |
38 |
Models TF6 and TM6 |
39 |
Power requirements |
40 |
Hardware requirements |
40 |
Software requirements |
41 |
Operating system requirements |
41 |
Application requirements |
42 |
Resident code pages |
42 |
Bar codes |
42 |
Chapter 2. Installation instructions |
45 |
Unpacking the printer |
45 |
Installing the SureMark printers |
46 |
Installing for RS-232/RS-485 communication |
46 |
Installing SureMark for USB communication |
49 |
Using the wall mounting feature |
52 |
Installing the fillers |
53 |
Installing fillers for RS-232/RS-485 printers |
53 |
Installing fillers for USB printers |
55 |
RS-232 communication mode selections — all models except TI8 |
57 |
Baud rate selection |
57 |
RS-232 communications protocol selection |
57 |
DTR/DSR control |
58 |
XON/XOFF control |
59 |
RS-232 communication mode selections — Model TI8 |
60 |
Baud rate selection |
60 |
RS-232 communications protocol selection |
60 |
USB communication mode |
61 |
USB selection |
61 |
Chapter 3. SureMark installation, service, and utility software |
63 |
Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4) |
63 |
Using IBM Point-of-Sale device diagnostics |
63 |
Using the reference/service diskettes (RS-485 or RS-232 printers) |
64 |
4610 Fonts and Logos utility diskette |
66 |
Proportional font conversion utility |
66 |
Firmware update |
66 |
Using a firmware update diskette |
67 |
Using POSS for Windows to update SureMark printer firmware (RS-485 and USB only) |
67 |
IBM Point-of-Sale device diagnostics |
68 |
Updating SureMark firmware using temporary RS-232 attachment |
68 |
Limitation on updating firmware |
69 |
Emulating the IBM Model 3 or Model 4 printers |
69 |
Enabling emulation using utility diskettes |
69 |
Limitations for emulation |
70 |
Printing saved data |
70 |
Printing buffer data – thermal/impact printers |
70 |
Printing buffer data – single-station printers |
71 |
Emulating an Epson single-station printer (single-station only) |
71 |
Enabling Epson emulation |
71 |
Limitations for Epson emulation |
72 |
MICR data parser sample code (Models TI2, TI4, TI8, and TG4 only) |
72 |
Resources on the Internet |
72 |
Part 2. Models TI1, TI2, TI3, TI4, TI8, TG3, TG4 |
73 |
Chapter 4. Operation (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4) |
75 |
Operating controls and indicators |
75 |
Ribbon loading |
79 |
Paper loading |
81 |
Clearing jams in the check flipper area |
83 |
MICR read head cleaning |
85 |
Thermal printhead cleaning |
86 |
Document scanner cleaning (Model TI8) |
86 |
Document scanner calibration (Model TI8) |
87 |
Chapter 5. Testing and problem analysis (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4) |
89 |
Testing the printer |
89 |
Offline tests |
90 |
Customer receipt test |
90 |
Document insert test |
90 |
MICR reader and check flipper test (Models TI2, TI4, TI8, and TG4 only) |
92 |
Scanned check printout, Model TI8 |
93 |
RS-232 hex dump |
94 |
Resetting the printer - offline |
94 |
Electronic journal dump |
94 |
Problem determination |
94 |
Part 3. Models TF6 and TM6 |
97 |
Chapter 6. Operation (Models TF6 and TM6) |
99 |
Operating controls and indicators |
99 |
Paper loading |
99 |
Thermal printhead cleaning |
101 |
Chapter 7. Testing and problem analysis (Models TF6 and TM6) |
103 |
Testing the printer |
103 |
Offline test |
104 |
RS-232 hex dump |
105 |
Resetting the printer - offline |
106 |
Problem determination |
106 |
Appendix A. Consumable supplies |
107 |
Paper specifications |
107 |
Thermal paper |
107 |
Document insert forms (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4 only) |
108 |
Single and multipart form specifications |
108 |
Specifications for documents that can be flipped |
108 |
Print ribbons (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4 only) |
108 |
MICR reader read head cleaning cards (Models TI2, TI4, TI8, and TG4 only) |
109 |
Appendix B. Technical information |
111 |
General description |
111 |
Specifications |
111 |
Memory units |
113 |
Immediate commands |
113 |
Voltage conversion circuitry |
113 |
RS-485 serial I/O parameters |
114 |
Cash drawer connector pin assignments |
114 |
RS-232 connector pin assignments |
114 |
RS-232 parameters |
115 |
USB connector pin assignments |
115 |
Code page definitions |
116 |
Generic code page |
117 |
Code page 437 |
118 |
Code page 858 |
119 |
Code page 860 |
120 |
Code page 863 |
121 |
Code page 865 |
122 |
Character fonts |
122 |
Thermal printing font |
122 |
Impact printing fonts (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4) |
123 |
Appendix C. RS-232 programming information |
125 |
RS-232 commands summary by function |
128 |
Alphabetized RS-232 commands summary |
133 |
System commands |
137 |
Exercise program |
137 |
Verify previous commands completed |
137 |
Status request |
137 |
Extended address command–request printer ID |
137 |
Preset or Onetime-Set commands |
139 |
All models |
139 |
Model TI8 only |
139 |
Download graphics (logo) Commands |
140 |
Predefine messages |
142 |
Download user-defined characters |
144 |
Thermal code page |
144 |
Proportional font |
145 |
Impact code page |
147 |
Flash storage write |
148 |
Erase flash EPROM sector |
149 |
Send checksum of flash EPROM sector |
149 |
Microcode tolerance (MCT) information - loading |
150 |
Extended Microcode tolerance (MCT) information - loading (Model TI8 only) |
150 |
Microcode tolerance (MCT) information - request |
151 |
Extended Microcode tolerance (MCT) information - request (Model TI8 only) |
154 |
Setup commands |
155 |
Set print mode |
155 |
Set or cancel double-wide mode |
156 |
Set or cancel double-high mode |
156 |
Set or cancel underline mode |
157 |
Set or cancel overline mode |
157 |
Set or cancel invert mode |
157 |
Set or cancel emphasized printing |
157 |
Set or cancel high-quality print mode |
158 |
Set or cancel unidirectional printing |
158 |
Set print station |
159 |
Select user-defined or resident character sets |
159 |
Set code page |
159 |
Set inter-character spacing |
160 |
Set or cancel rotated characters |
160 |
Set print station parameters |
161 |
Select 1/8-inch line spacing |
161 |
Select 1/6-inch line spacing |
161 |
Select color printing |
162 |
Set line spacing using minimum units |
162 |
Set sheet eject length |
163 |
Set horizontal tab positions |
163 |
Set left margin position |
164 |
Set relative position |
164 |
Align positions |
165 |
Set error recovery function |
165 |
Define document wait time |
166 |
Status sent to system |
167 |
Select character for reprinted lines |
167 |
Reinitialize the printer |
167 |
Enable or disable the feed buttons (Models TI3, TI4, TI8, TG3, and TG4 only) |
168 |
Enable or disable the beeper (Models TF6 and TM6 only) |
169 |
Enable or disable upside-down printing |
170 |
Select character size for scalable fonts |
170 |
Fix font matrix |
171 |
Print logo inline |
171 |
Select thermal paper |
172 |
Bar code commands |
172 |
Print bar code |
173 |
Print bar code examples |
175 |
Select horizontal size of bar code |
176 |
Select bar code height |
176 |
Select printing position of human readable information (HRI) |
176 |
Select font for HRI |
177 |
Print PDF417 bar code |
177 |
Select PDF417 ECC (error correction codewords) level |
177 |
Select aspect ratio PDF417 bar code |
178 |
Enable PDF417 truncation |
179 |
Print character commands |
179 |
Print and line feed |
179 |
Print and line feed |
179 |
Print, form feed, and cut the paper (FF) |
179 |
Print and feed paper n lines |
180 |
Print and feed paper using minimum units |
180 |
Print graphic messages |
180 |
Select and print a graphics (logo) command |
180 |
Print predefined graphics (logo) command |
182 |
Print predefined messages |
183 |
Miscellaneous commands |
183 |
Tab to next tab stop |
183 |
Return home (select printhead location) |
183 |
Paper cut/DI eject |
184 |
Generate drive pulse for cash drawer |
184 |
Retrieve the flash storage |
184 |
Retrieve size of user flash storage |
185 |
Retrieve printer usage statistics |
185 |
Check processing commands (Models TI2, TI4, TI8, and TG4 only) |
186 |
Model TI8 read commands |
186 |
MICR read |
187 |
Flip check |
188 |
Asynchronous (real-time) commands |
189 |
Real-time requests |
189 |
Data buffer management and batch printing |
190 |
Reset line count |
190 |
Disable line count |
190 |
Hold printing until buffer is released |
190 |
Document handling |
191 |
Portrait mode |
191 |
Landscape mode |
192 |
Landscape printing commands |
192 |
Status summary |
193 |
Message from the printer |
193 |
Status byte 1 |
194 |
Status byte 2 |
194 |
Status byte 3 |
195 |
Status byte 4 |
195 |
Status byte 5 |
195 |
Status byte 6 |
195 |
Status byte 7 |
196 |
Status byte 8 |
196 |
Document scanner commands |
197 |
Start scan |
197 |
Print scanned image |
198 |
Store scanned image |
199 |
Retrieve scanned image |
203 |
Scanner calibration |
204 |
Retrieve next image location |
204 |
Retrieve first unread image location |
204 |
Select compression format and scanned image threshold |
205 |
Page mode printing commands |
206 |
Select page mode |
206 |
Select standard mode |
206 |
Select printable area |
207 |
Select printing direction/position |
207 |
Set vertical position |
208 |
Set relative vertical position |
208 |
Set left margin position (standard mode), set absolute print position (page mode) |
209 |
Set relative horizontal position |
210 |
Set printing position |
210 |
Print and form feed and cut the paper |
211 |
Print page in page mode |
211 |
Clear print data in page mode |
211 |
Appendix D. Uploading electronic journal data |
213 |
Enable the upload of EJ data |
213 |
Disable the upload of EJ data |
213 |
Upload the EJ data |
213 |
Request the size of the EJ space |
214 |
Erase the EJ data in the printer |
214 |
Appendix E. Proportional fonts |
215 |
Preparing the fonts |
215 |
Implementing proportional fonts |
215 |
Layout using align commands |
215 |
Layout using set tab position |
216 |
Appendix F. Emulation support for Epson single-station printer |
219 |
Commands supported in emulation mode |
219 |
Commands with limited support in emulation mode |
221 |
Commands not supported in emulation mode |
222 |
Connectivity differences |
222 |
Appendix G. Notices |
223 |
Electronic emission notices |
223 |
Federal Communications Commission (FCC) Statement |
223 |
Industry Canada Class A Emission Compliance Statement |
223 |
Avis de conformité aux normes d'Industrie Canada |
223 |
European Union (EU) Mark of Conformity Statement |
224 |
Japanese Voluntary Control Council for Interference (VCCI) Statement |
225 |
Korean Communications Statement |
225 |
Chinese Class A warning statement |
225 |
Taiwanese Class A Warning Statement |
225 |
Australia / New Zealand Compliance Statement |
226 |
Trademarks |
226 |
Index |
227 |