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August 24, 2004 v Windows 98 Second Edition or Windows NT 4.0 with POSS for Windows, OPOS and JavaPOS support from POS Suite V1.0 or later When using the USB interface, attach single-station SureMark Printers to systems that are running one of these operating systems: v Windows 2000 Professional, Windows 98 Second Edition, or Windows NT 4.0 with: - POSS for Windows from POS Suite V1.3.0 or later - OPOS and JavaPOS support from POS Suite V1.3.1 or later Application requirements Customers must be at these application levels (or higher) when running the 4690 OS: Application Name IBM SUREPOS Application Client/Server Environment for 4690 OS IBM Chain Drug Sales Application IBM 4680/4690 General Sales Application Product Number 5745-C44 5669-212 5696-546 IBM 4680/4690 Supermarket Application 5696-536 StoreFlow (see note 1) Maintenance Level N/A 9701 with PRPQ 5799-QYP 9701 with APAR IR33229 and PRPQ 5799-QYN 9701 with APAR IR33228 plus PRPQ 5799-QYL Release 1.4 Notes: 1. Where available, supports Models TI3, TI4, TG3, and TG4 at the point of sale. 2. 4690 Terminal Services for Windows NT is required when you use Windows NT 4.0 or Windows 2000 as the primary operating system with these 4690 applications. Resident code pages These code pages are resident in the printer: v Generic v 437 (US) v 850 (International) - only Models TI1 and TI2 v 858 (International) - only Models TI3, TI4, TI8, TG3, TG4, TF6 and TM6 v 860 (Portuguese) v 863 (Canadian French) v 865 (Norwegian) Additional code pages (four thermal and two impact) can be downloaded, if desired, using diskettes that are available on the Web. See "Resources on the Internet" on page 44 for more information about downloading diskettes. Bar codes SureMark printers can generate these bar codes: v UPC-A v UPC-E v JAN13 (EAN-13) v JAN8 (EAN-8) v Code 39 v ITF 14 SureMark Printers User's Guide

Section	Page
Contents	5
Preface	11
Who should read this manual	11
How this manual is organized	11
Related publications and diskettes	12
Where to find more information	12
Tell us what you think	12
Safety information	13
End of life disposal	20
Summary of Changes	21
Web-only update for corrections to GA27-4151-05 (August 2004)	21
Web-only update for corrections to GA27-4151-05 (August 2003)	21
Web-only update for Model TI8, GA27-4151-05 (April 2003)	21
Web-only update for GA27-4151-04 (March 2002)	21
Web update for GA27-4151-04 (June 2001)	21
GA27-4151-04	21
GA27-4151-03	22
GA27-4151-02	23
Figures	25
Tables	27
Part 1. General information	29
Chapter 1. Introduction	31
Printer overview	31
Description of models	32
Features used with the SureMark printers	34
Comparison of the SureMark models	35
Differences among Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4	35
Differences between Models TI3, TI4, TI8, TG3, TG4, and Models TF6, TM6	35
Planning information	36
Your responsibilities	36
Limitations	37
Communication interfaces	37
Temperature and humidity limits	37
Physical dimensions	37
Models TI1, TI2, TI3, TI4, TG3, and TG4	38
Model TI8	38
Models TF6 and TM6	39
Power requirements	40
Hardware requirements	40
Software requirements	41
Operating system requirements	41
Application requirements	42
Resident code pages	42
Bar codes	42
Chapter 2. Installation instructions	45
Unpacking the printer	45
Installing the SureMark printers	46
Installing for RS-232/RS-485 communication	46
Installing SureMark for USB communication	49
Using the wall mounting feature	52
Installing the fillers	53
Installing fillers for RS-232/RS-485 printers	53
Installing fillers for USB printers	55
RS-232 communication mode selections — all models except TI8	57
Baud rate selection	57
RS-232 communications protocol selection	57
DTR/DSR control	58
XON/XOFF control	59
RS-232 communication mode selections — Model TI8	60
Baud rate selection	60
RS-232 communications protocol selection	60
USB communication mode	61
USB selection	61
Chapter 3. SureMark installation, service, and utility software	63
Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4)	63
Using IBM Point-of-Sale device diagnostics	63
Using the reference/service diskettes (RS-485 or RS-232 printers)	64
4610 Fonts and Logos utility diskette	66
Proportional font conversion utility	66
Firmware update	66
Using a firmware update diskette	67
Using POSS for Windows to update SureMark printer firmware (RS-485 and USB only)	67
IBM Point-of-Sale device diagnostics	68
Updating SureMark firmware using temporary RS-232 attachment	68
Limitation on updating firmware	69
Emulating the IBM Model 3 or Model 4 printers	69
Enabling emulation using utility diskettes	69
Limitations for emulation	70
Printing saved data	70
Printing buffer data – thermal/impact printers	70
Printing buffer data – single-station printers	71
Emulating an Epson single-station printer (single-station only)	71
Enabling Epson emulation	71
Limitations for Epson emulation	72
MICR data parser sample code (Models TI2, TI4, TI8, and TG4 only)	72
Resources on the Internet	72
Part 2. Models TI1, TI2, TI3, TI4, TI8, TG3, TG4	73
Chapter 4. Operation (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4)	75
Operating controls and indicators	75
Ribbon loading	79
Paper loading	81
Clearing jams in the check flipper area	83
MICR read head cleaning	85
Thermal printhead cleaning	86
Document scanner cleaning (Model TI8)	86
Document scanner calibration (Model TI8)	87
Chapter 5. Testing and problem analysis (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4)	89
Testing the printer	89
Offline tests	90
Customer receipt test	90
Document insert test	90
MICR reader and check flipper test (Models TI2, TI4, TI8, and TG4 only)	92
Scanned check printout, Model TI8	93
RS-232 hex dump	94
Resetting the printer - offline	94
Electronic journal dump	94
Problem determination	94
Part 3. Models TF6 and TM6	97
Chapter 6. Operation (Models TF6 and TM6)	99
Operating controls and indicators	99
Paper loading	99
Thermal printhead cleaning	101
Chapter 7. Testing and problem analysis (Models TF6 and TM6)	103
Testing the printer	103
Offline test	104
RS-232 hex dump	105
Resetting the printer - offline	106
Problem determination	106
Appendix A. Consumable supplies	107
Paper specifications	107
Thermal paper	107
Document insert forms (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4 only)	108
Single and multipart form specifications	108
Specifications for documents that can be flipped	108
Print ribbons (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4 only)	108
MICR reader read head cleaning cards (Models TI2, TI4, TI8, and TG4 only)	109
Appendix B. Technical information	111
General description	111
Specifications	111
Memory units	113
Immediate commands	113
Voltage conversion circuitry	113
RS-485 serial I/O parameters	114
Cash drawer connector pin assignments	114
RS-232 connector pin assignments	114
RS-232 parameters	115
USB connector pin assignments	115
Code page definitions	116
Generic code page	117
Code page 437	118
Code page 858	119
Code page 860	120
Code page 863	121
Code page 865	122
Character fonts	122
Thermal printing font	122
Impact printing fonts (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4)	123
Appendix C. RS-232 programming information	125
RS-232 commands summary by function	128
Alphabetized RS-232 commands summary	133
System commands	137
Exercise program	137
Verify previous commands completed	137
Status request	137
Extended address command–request printer ID	137
Preset or Onetime-Set commands	139
All models	139
Model TI8 only	139
Download graphics (logo) Commands	140
Predefine messages	142
Download user-defined characters	144
Thermal code page	144
Proportional font	145
Impact code page	147
Flash storage write	148
Erase flash EPROM sector	149
Send checksum of flash EPROM sector	149
Microcode tolerance (MCT) information - loading	150
Extended Microcode tolerance (MCT) information - loading (Model TI8 only)	150
Microcode tolerance (MCT) information - request	151
Extended Microcode tolerance (MCT) information - request (Model TI8 only)	154
Setup commands	155
Set print mode	155
Set or cancel double-wide mode	156
Set or cancel double-high mode	156
Set or cancel underline mode	157
Set or cancel overline mode	157
Set or cancel invert mode	157
Set or cancel emphasized printing	157
Set or cancel high-quality print mode	158
Set or cancel unidirectional printing	158
Set print station	159
Select user-defined or resident character sets	159
Set code page	159
Set inter-character spacing	160
Set or cancel rotated characters	160
Set print station parameters	161
Select 1/8-inch line spacing	161
Select 1/6-inch line spacing	161
Select color printing	162
Set line spacing using minimum units	162
Set sheet eject length	163
Set horizontal tab positions	163
Set left margin position	164
Set relative position	164
Align positions	165
Set error recovery function	165
Define document wait time	166
Status sent to system	167
Select character for reprinted lines	167
Reinitialize the printer	167
Enable or disable the feed buttons (Models TI3, TI4, TI8, TG3, and TG4 only)	168
Enable or disable the beeper (Models TF6 and TM6 only)	169
Enable or disable upside-down printing	170
Select character size for scalable fonts	170
Fix font matrix	171
Print logo inline	171
Select thermal paper	172
Bar code commands	172
Print bar code	173
Print bar code examples	175
Select horizontal size of bar code	176
Select bar code height	176
Select printing position of human readable information (HRI)	176
Select font for HRI	177
Print PDF417 bar code	177
Select PDF417 ECC (error correction codewords) level	177
Select aspect ratio PDF417 bar code	178
Enable PDF417 truncation	179
Print character commands	179
Print and line feed	179
Print and line feed	179
Print, form feed, and cut the paper (FF)	179
Print and feed paper n lines	180
Print and feed paper using minimum units	180
Print graphic messages	180
Select and print a graphics (logo) command	180
Print predefined graphics (logo) command	182
Print predefined messages	183
Miscellaneous commands	183
Tab to next tab stop	183
Return home (select printhead location)	183
Paper cut/DI eject	184
Generate drive pulse for cash drawer	184
Retrieve the flash storage	184
Retrieve size of user flash storage	185
Retrieve printer usage statistics	185
Check processing commands (Models TI2, TI4, TI8, and TG4 only)	186
Model TI8 read commands	186
MICR read	187
Flip check	188
Asynchronous (real-time) commands	189
Real-time requests	189
Data buffer management and batch printing	190
Reset line count	190
Disable line count	190
Hold printing until buffer is released	190
Document handling	191
Portrait mode	191
Landscape mode	192
Landscape printing commands	192
Status summary	193
Message from the printer	193
Status byte 1	194
Status byte 2	194
Status byte 3	195
Status byte 4	195
Status byte 5	195
Status byte 6	195
Status byte 7	196
Status byte 8	196
Document scanner commands	197
Start scan	197
Print scanned image	198
Store scanned image	199
Retrieve scanned image	203
Scanner calibration	204
Retrieve next image location	204
Retrieve first unread image location	204
Select compression format and scanned image threshold	205
Page mode printing commands	206
Select page mode	206
Select standard mode	206
Select printable area	207
Select printing direction/position	207
Set vertical position	208
Set relative vertical position	208
Set left margin position (standard mode), set absolute print position (page mode)	209
Set relative horizontal position	210
Set printing position	210
Print and form feed and cut the paper	211
Print page in page mode	211
Clear print data in page mode	211
Appendix D. Uploading electronic journal data	213
Enable the upload of EJ data	213
Disable the upload of EJ data	213
Upload the EJ data	213
Request the size of the EJ space	214
Erase the EJ data in the printer	214
Appendix E. Proportional fonts	215
Preparing the fonts	215
Implementing proportional fonts	215
Layout using align commands	215
Layout using set tab position	216
Appendix F. Emulation support for Epson single-station printer	219
Commands supported in emulation mode	219
Commands with limited support in emulation mode	221
Commands not supported in emulation mode	222
Connectivity differences	222
Appendix G. Notices	223
Electronic emission notices	223
Federal Communications Commission (FCC) Statement	223
Industry Canada Class A Emission Compliance Statement	223
Avis de conformité aux normes d'Industrie Canada	223
European Union (EU) Mark of Conformity Statement	224
Japanese Voluntary Control Council for Interference (VCCI) Statement	225
Korean Communications Statement	225
Chinese Class A warning statement	225
Taiwanese Class A Warning Statement	225
Australia / New Zealand Compliance Statement	226
Trademarks	226
Index	227

Match case Limit results 1 per page

Windows

Second

Edition

Windows

4.0

with

POSS

for

Windows,

OPOS

and

JavaPOS

support

from

POS

Suite

V1.0

later

When

using

the

USB

interface,

attach

single-station

SureMark

Printers

systems

that

are

running

one

these

operating

systems:

Windows

2000

Professional,

Windows

Second

Edition,

Windows

4.0

with:

–

POSS

for

Windows

from

POS

Suite

V1.3.0

later

–

OPOS

and

JavaPOS

support

from

POS

Suite

V1.3.1

later

Application

requirements

Customers

must

these

application

levels

(or

higher)

when

running

the

4690

OS:

Application

Name

Product

Number

Maintenance

Level

IBM

SUREPOS

Application

Client/Server

Environment

for

4690

5745-C44

N/A

IBM

Chain

Drug

Sales

Application

5669-212

9701

with

PRPQ

5799-QYP

IBM

4680/4690

General

Sales

Application

5696-546

9701

with

APAR

IR33229

and

PRPQ

5799-QYN

IBM

4680/4690

Supermarket

Application

5696-536

9701

with

APAR

IR33228

plus

PRPQ

5799-QYL

StoreFlow

(see

note

Release

1.4

Notes:

Where

available,

supports

Models

TI3,

TI4,

TG3,

and

TG4

the

point

sale.

4690

Terminal

Services

for

Windows

required

when

you

use

Windows

4.0

Windows

2000

the

primary

operating

system

with

these

4690

applications.

Resident

code

pages

These

code

pages

are

resident

the

printer:

Generic

437

(US)

850

(International)

–

only

Models

TI1

and

TI2

858

(International)

–

only

Models

TI3,

TI4,

TI8,

TG3,

TG4,

TF6

and

TM6

860

(Portuguese)

863

(Canadian

French)

865

(Norwegian)

Additional

code

pages

(four

thermal

and

two

impact)

can

downloaded,

desired,

using

diskettes

that

are

available

the

Web.

See

“Resources

the

Internet”

page

for

information

about

downloading

diskettes.

Bar

codes

SureMark

printers

can

generate

these

bar

codes:

UPC-A

UPC-E

JAN13

(EAN-13)

JAN8

(EAN-8)

Code

ITF

August

24,

2004

SureMark

Printers

User’s

Guide