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August 24, 2004 RS-232 communications protocol selection 29 | RS-232 communication mode selections - Model TI8 32 | Baud rate selection 32 USB communication mode 33 USB selection 33 Chapter 3. SureMark installation, service, and utility software 35 Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4) . . . . . 35 Using IBM Point-of-Sale device diagnostics 35 Using the reference/service diskettes (RS-485 or RS-232 printers) . . . . . 36 4610 Fonts and Logos utility diskette 38 Proportional font conversion utility 38 Firmware update 38 Using a firmware update diskette 39 Using POSS for Windows to update SureMark printer firmware (RS-485 and USB only 39 IBM Point-of-Sale device diagnostics 40 Updating SureMark firmware using temporary RS-232 attachment . . . . . 40 Limitation on updating firmware 41 Emulating the IBM Model 3 or Model 4 printers 41 Enabling emulation using utility diskettes 41 Limitations for emulation 42 Printing saved data 42 Emulating an Epson single-station printer (single-station only 43 Enabling Epson emulation 43 Limitations for Epson emulation 44 MICR data parser sample code (Models TI2, TI4, TI8, and TG4 only) . . . . . 44 Resources on the Internet 44 Part 2. Models TI1, TI2, TI3, TI4, TI8, TG3, TG4 45 Chapter 4. Operation (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4) . . . . 47 Operating controls and indicators 47 Ribbon loading 51 Paper loading 53 Clearing jams in the check flipper area 55 MICR read head cleaning 57 Thermal printhead cleaning 58 | Document scanner cleaning (Model TI8 58 | Document scanner calibration (Model TI8 59 Chapter 5. Testing and problem analysis (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4 61 Testing the printer 61 Offline tests 62 Customer receipt test 62 Document insert test 62 MICR reader and check flipper test (Models TI2, TI4, TI8, and TG4 only) 64 | RS-232 hex dump 66 Resetting the printer - offline 66 | Electronic journal dump 66 Problem determination 66 Part 3. Models TF6 and TM6 69 iv SureMark Printers User's Guide

Section	Page
Contents	5
Preface	11
Who should read this manual	11
How this manual is organized	11
Related publications and diskettes	12
Where to find more information	12
Tell us what you think	12
Safety information	13
End of life disposal	20
Summary of Changes	21
Web-only update for corrections to GA27-4151-05 (August 2004)	21
Web-only update for corrections to GA27-4151-05 (August 2003)	21
Web-only update for Model TI8, GA27-4151-05 (April 2003)	21
Web-only update for GA27-4151-04 (March 2002)	21
Web update for GA27-4151-04 (June 2001)	21
GA27-4151-04	21
GA27-4151-03	22
GA27-4151-02	23
Figures	25
Tables	27
Part 1. General information	29
Chapter 1. Introduction	31
Printer overview	31
Description of models	32
Features used with the SureMark printers	34
Comparison of the SureMark models	35
Differences among Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4	35
Differences between Models TI3, TI4, TI8, TG3, TG4, and Models TF6, TM6	35
Planning information	36
Your responsibilities	36
Limitations	37
Communication interfaces	37
Temperature and humidity limits	37
Physical dimensions	37
Models TI1, TI2, TI3, TI4, TG3, and TG4	38
Model TI8	38
Models TF6 and TM6	39
Power requirements	40
Hardware requirements	40
Software requirements	41
Operating system requirements	41
Application requirements	42
Resident code pages	42
Bar codes	42
Chapter 2. Installation instructions	45
Unpacking the printer	45
Installing the SureMark printers	46
Installing for RS-232/RS-485 communication	46
Installing SureMark for USB communication	49
Using the wall mounting feature	52
Installing the fillers	53
Installing fillers for RS-232/RS-485 printers	53
Installing fillers for USB printers	55
RS-232 communication mode selections — all models except TI8	57
Baud rate selection	57
RS-232 communications protocol selection	57
DTR/DSR control	58
XON/XOFF control	59
RS-232 communication mode selections — Model TI8	60
Baud rate selection	60
RS-232 communications protocol selection	60
USB communication mode	61
USB selection	61
Chapter 3. SureMark installation, service, and utility software	63
Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4)	63
Using IBM Point-of-Sale device diagnostics	63
Using the reference/service diskettes (RS-485 or RS-232 printers)	64
4610 Fonts and Logos utility diskette	66
Proportional font conversion utility	66
Firmware update	66
Using a firmware update diskette	67
Using POSS for Windows to update SureMark printer firmware (RS-485 and USB only)	67
IBM Point-of-Sale device diagnostics	68
Updating SureMark firmware using temporary RS-232 attachment	68
Limitation on updating firmware	69
Emulating the IBM Model 3 or Model 4 printers	69
Enabling emulation using utility diskettes	69
Limitations for emulation	70
Printing saved data	70
Printing buffer data – thermal/impact printers	70
Printing buffer data – single-station printers	71
Emulating an Epson single-station printer (single-station only)	71
Enabling Epson emulation	71
Limitations for Epson emulation	72
MICR data parser sample code (Models TI2, TI4, TI8, and TG4 only)	72
Resources on the Internet	72
Part 2. Models TI1, TI2, TI3, TI4, TI8, TG3, TG4	73
Chapter 4. Operation (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4)	75
Operating controls and indicators	75
Ribbon loading	79
Paper loading	81
Clearing jams in the check flipper area	83
MICR read head cleaning	85
Thermal printhead cleaning	86
Document scanner cleaning (Model TI8)	86
Document scanner calibration (Model TI8)	87
Chapter 5. Testing and problem analysis (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4)	89
Testing the printer	89
Offline tests	90
Customer receipt test	90
Document insert test	90
MICR reader and check flipper test (Models TI2, TI4, TI8, and TG4 only)	92
Scanned check printout, Model TI8	93
RS-232 hex dump	94
Resetting the printer - offline	94
Electronic journal dump	94
Problem determination	94
Part 3. Models TF6 and TM6	97
Chapter 6. Operation (Models TF6 and TM6)	99
Operating controls and indicators	99
Paper loading	99
Thermal printhead cleaning	101
Chapter 7. Testing and problem analysis (Models TF6 and TM6)	103
Testing the printer	103
Offline test	104
RS-232 hex dump	105
Resetting the printer - offline	106
Problem determination	106
Appendix A. Consumable supplies	107
Paper specifications	107
Thermal paper	107
Document insert forms (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4 only)	108
Single and multipart form specifications	108
Specifications for documents that can be flipped	108
Print ribbons (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4 only)	108
MICR reader read head cleaning cards (Models TI2, TI4, TI8, and TG4 only)	109
Appendix B. Technical information	111
General description	111
Specifications	111
Memory units	113
Immediate commands	113
Voltage conversion circuitry	113
RS-485 serial I/O parameters	114
Cash drawer connector pin assignments	114
RS-232 connector pin assignments	114
RS-232 parameters	115
USB connector pin assignments	115
Code page definitions	116
Generic code page	117
Code page 437	118
Code page 858	119
Code page 860	120
Code page 863	121
Code page 865	122
Character fonts	122
Thermal printing font	122
Impact printing fonts (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4)	123
Appendix C. RS-232 programming information	125
RS-232 commands summary by function	128
Alphabetized RS-232 commands summary	133
System commands	137
Exercise program	137
Verify previous commands completed	137
Status request	137
Extended address command–request printer ID	137
Preset or Onetime-Set commands	139
All models	139
Model TI8 only	139
Download graphics (logo) Commands	140
Predefine messages	142
Download user-defined characters	144
Thermal code page	144
Proportional font	145
Impact code page	147
Flash storage write	148
Erase flash EPROM sector	149
Send checksum of flash EPROM sector	149
Microcode tolerance (MCT) information - loading	150
Extended Microcode tolerance (MCT) information - loading (Model TI8 only)	150
Microcode tolerance (MCT) information - request	151
Extended Microcode tolerance (MCT) information - request (Model TI8 only)	154
Setup commands	155
Set print mode	155
Set or cancel double-wide mode	156
Set or cancel double-high mode	156
Set or cancel underline mode	157
Set or cancel overline mode	157
Set or cancel invert mode	157
Set or cancel emphasized printing	157
Set or cancel high-quality print mode	158
Set or cancel unidirectional printing	158
Set print station	159
Select user-defined or resident character sets	159
Set code page	159
Set inter-character spacing	160
Set or cancel rotated characters	160
Set print station parameters	161
Select 1/8-inch line spacing	161
Select 1/6-inch line spacing	161
Select color printing	162
Set line spacing using minimum units	162
Set sheet eject length	163
Set horizontal tab positions	163
Set left margin position	164
Set relative position	164
Align positions	165
Set error recovery function	165
Define document wait time	166
Status sent to system	167
Select character for reprinted lines	167
Reinitialize the printer	167
Enable or disable the feed buttons (Models TI3, TI4, TI8, TG3, and TG4 only)	168
Enable or disable the beeper (Models TF6 and TM6 only)	169
Enable or disable upside-down printing	170
Select character size for scalable fonts	170
Fix font matrix	171
Print logo inline	171
Select thermal paper	172
Bar code commands	172
Print bar code	173
Print bar code examples	175
Select horizontal size of bar code	176
Select bar code height	176
Select printing position of human readable information (HRI)	176
Select font for HRI	177
Print PDF417 bar code	177
Select PDF417 ECC (error correction codewords) level	177
Select aspect ratio PDF417 bar code	178
Enable PDF417 truncation	179
Print character commands	179
Print and line feed	179
Print and line feed	179
Print, form feed, and cut the paper (FF)	179
Print and feed paper n lines	180
Print and feed paper using minimum units	180
Print graphic messages	180
Select and print a graphics (logo) command	180
Print predefined graphics (logo) command	182
Print predefined messages	183
Miscellaneous commands	183
Tab to next tab stop	183
Return home (select printhead location)	183
Paper cut/DI eject	184
Generate drive pulse for cash drawer	184
Retrieve the flash storage	184
Retrieve size of user flash storage	185
Retrieve printer usage statistics	185
Check processing commands (Models TI2, TI4, TI8, and TG4 only)	186
Model TI8 read commands	186
MICR read	187
Flip check	188
Asynchronous (real-time) commands	189
Real-time requests	189
Data buffer management and batch printing	190
Reset line count	190
Disable line count	190
Hold printing until buffer is released	190
Document handling	191
Portrait mode	191
Landscape mode	192
Landscape printing commands	192
Status summary	193
Message from the printer	193
Status byte 1	194
Status byte 2	194
Status byte 3	195
Status byte 4	195
Status byte 5	195
Status byte 6	195
Status byte 7	196
Status byte 8	196
Document scanner commands	197
Start scan	197
Print scanned image	198
Store scanned image	199
Retrieve scanned image	203
Scanner calibration	204
Retrieve next image location	204
Retrieve first unread image location	204
Select compression format and scanned image threshold	205
Page mode printing commands	206
Select page mode	206
Select standard mode	206
Select printable area	207
Select printing direction/position	207
Set vertical position	208
Set relative vertical position	208
Set left margin position (standard mode), set absolute print position (page mode)	209
Set relative horizontal position	210
Set printing position	210
Print and form feed and cut the paper	211
Print page in page mode	211
Clear print data in page mode	211
Appendix D. Uploading electronic journal data	213
Enable the upload of EJ data	213
Disable the upload of EJ data	213
Upload the EJ data	213
Request the size of the EJ space	214
Erase the EJ data in the printer	214
Appendix E. Proportional fonts	215
Preparing the fonts	215
Implementing proportional fonts	215
Layout using align commands	215
Layout using set tab position	216
Appendix F. Emulation support for Epson single-station printer	219
Commands supported in emulation mode	219
Commands with limited support in emulation mode	221
Commands not supported in emulation mode	222
Connectivity differences	222
Appendix G. Notices	223
Electronic emission notices	223
Federal Communications Commission (FCC) Statement	223
Industry Canada Class A Emission Compliance Statement	223
Avis de conformité aux normes d'Industrie Canada	223
European Union (EU) Mark of Conformity Statement	224
Japanese Voluntary Control Council for Interference (VCCI) Statement	225
Korean Communications Statement	225
Chinese Class A warning statement	225
Taiwanese Class A Warning Statement	225
Australia / New Zealand Compliance Statement	226
Trademarks	226
Index	227

Match case Limit results 1 per page

RS-232

communications

protocol

selection

. 29

RS-232

communication

mode

selections

—

Model

TI8

. 32

Baud

rate

selection

. 32

USB

communication

mode

. 33

USB

selection

. 33

Chapter

SureMark

installation,

service,

and

utility

software

. 35

Software

adjustments

(Models

TI1,

TI2,

TI3,

TI4,

TI8,

TG3,

and

TG4)

. 35

Using

IBM

Point-of-Sale

device

diagnostics

. 35

Using

the

reference/service

diskettes

(RS-485

RS-232

printers)

. 36

4610

Fonts

and

Logos

utility

diskette

. 38

Proportional

font

conversion

utility

. 38

Firmware

update

. 38

Using

firmware

update

diskette

. 39

Using

POSS

for

Windows

update

SureMark

printer

firmware

(RS-485

and

USB

only)

. 39

IBM

Point-of-Sale

device

diagnostics

. 40

Updating

SureMark

firmware

using

temporary

RS-232

attachment

. 40

Limitation

updating

firmware

. 41

Emulating

the

IBM

Model

printers

. 41

Enabling

emulation

using

utility

diskettes

. 41

Limitations

for

emulation

. 42

Printing

saved

data

. 42

Emulating

Epson

single-station

printer

(single-station

only)

. 43

Enabling

Epson

emulation

. 43

Limitations

for

Epson

emulation

. 44

MICR

data

parser

sample

code

(Models

TI2,

TI4,

TI8,

and

TG4

only)

. 44

Resources

the

Internet

. 44

Part

Models

TI1,

TI2,

TI3,

TI4,

TI8,

TG3,

TG4

. 45

Chapter

Operation

(Models

TI1,

TI2,

TI3,

TI4,

TI8,

TG3,

and

TG4)

. 47

Operating

controls

and

indicators

. 47

Ribbon

. 51

Paper

. 53

Clearing

jams

the

check

flipper

area

. 55

MICR

read

head

cleaning

. 57

Thermal

printhead

cleaning

. 58

Document

scanner

cleaning

(Model

TI8)

. 58

Document

scanner

calibration

(Model

TI8)

. 59

Chapter

Testing

and

problem

analysis

(Models

TI1,

TI2,

TI3,

TI4,

TI8,

TG3,

and

TG4)

. 61

Testing

the

printer

. 61

Offline

tests

. 62

Customer

receipt

test

. 62

Document

insert

test

. 62

MICR

reader

and

check

flipper

test

(Models

TI2,

TI4,

TI8,

and

TG4

only)

RS-232

hex

dump

. 66

Resetting

the

printer

offline

. 66

Electronic

journal

dump

. 66

Problem

determination

. 66

Part

Models

TF6

and

TM6

. 69

August

24,

2004

SureMark

Printers

User’s

Guide