IBM 8479 Hardware Maintenance Manual - Page 21

Viewing, Diagnostic, error, message, tables

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2. Download the diagnostics file for the server to a hard disk drive directory (not to a diskette). 3. Go to a DOS prompt and change to the directory where the file was downloaded. 4. Insert a blank high-density diskette in diskette drive A. 5. Type in the following, and then press Enter: filename a: where filename is the name of the file you downloaded from the Web. The downloaded file is self-extracting and will be copied to the diskette. When the copy completes, you have a startable IBM Enhanced Diagnostics diskette. Using the diagnostic diskette Do the following to start the IBM Enhanced Diagnostics using the diagnostics diskette, do the following: 1. Turn off the server and any peripheral devices. 2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive. 3. Turn on all attached devices; then, turn on the server. 4. Follow the instructions on the screen. 5. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive. The diagnostics will load. Follow the instructions on the screen to run the diagnostics. When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen. If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package. Viewing the test log The test log records data about system failures and other pertinent information. The test log will not contain any information until after the diagnostic program has run. Note: If you already are running the diagnostic programs, begin with step 4 1. Insert the IBM Enhanced Diagnostics CD or diskette in the appropriate drive. 2. Turn on the system and watch the screen. If the system is on, shut down your operating system and restart the system. 3. If a power-on password is set, the system prompts you for it. Type in the appropriate password; then, press Enter. 4. Run the appropriate diagnostics program and when the Diagnostic Programs screen appears, select Utility. 5. Select View Test Log from the list that appears; then, follow the instructions on the screen. 6. You can save the test log to a file on a diskette or to your hard disk drive. Note: The system maintains the test-log data while the system is powered on. When you turn off the power to the server, the test log is cleared. Diagnostic error message tables For descriptions of the error messages that might appear when you run the diagnostic programs, see "Diagnostic error codes" on page 90. If diagnostic error Diagnostics 13

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2.
Download
the
diagnostics
file
for
the
server
to
a
hard
disk
drive
directory
(not
to
a
diskette).
3.
Go
to
a
DOS
prompt
and
change
to
the
directory
where
the
file
was
downloaded.
4.
Insert
a
blank
high-density
diskette
in
diskette
drive
A.
5.
Type
in
the
following,
and
then
press
Enter:
filename
a:
where
filename
is
the
name
of
the
file
you
downloaded
from
the
Web.
The
downloaded
file
is
self-extracting
and
will
be
copied
to
the
diskette.
When
the
copy
completes,
you
have
a
startable
IBM
Enhanced
Diagnostics
diskette.
Using
the
diagnostic
diskette
Do
the
following
to
start
the
IBM
Enhanced
Diagnostics
using
the
diagnostics
diskette,
do
the
following:
1.
Turn
off
the
server
and
any
peripheral
devices.
2.
Insert
the
IBM
Enhanced
Diagnostics
diskette
into
the
diskette
drive.
3.
Turn
on
all
attached
devices;
then,
turn
on
the
server.
4.
Follow
the
instructions
on
the
screen.
5.
Place
the
IBM
Enhanced
Diagnostics
CD
in
the
CD-ROM
drive.
The
diagnostics
will
load.
Follow
the
instructions
on
the
screen
to
run
the
diagnostics.
When
the
tests
have
completed,
you
can
view
the
Test
Log
by
selecting
Utility
from
the
top
of
the
screen.
If
the
hardware
checks
out
OK
but
the
problem
persists
during
normal
server
operations,
a
software
error
might
be
the
cause.
If
you
suspect
a
software
problem,
refer
to
the
information
that
comes
with
the
software
package.
Viewing
the
test
log
The
test
log
records
data
about
system
failures
and
other
pertinent
information.
The
test
log
will
not
contain
any
information
until
after
the
diagnostic
program
has
run.
Note:
If
you
already
are
running
the
diagnostic
programs,
begin
with
step
4
1.
Insert
the
IBM
Enhanced
Diagnostics
CD
or
diskette
in
the
appropriate
drive.
2.
Turn
on
the
system
and
watch
the
screen.
If
the
system
is
on,
shut
down
your
operating
system
and
restart
the
system.
3.
If
a
power-on
password
is
set,
the
system
prompts
you
for
it.
Type
in
the
appropriate
password;
then,
press
Enter.
4.
Run
the
appropriate
diagnostics
program
and
when
the
Diagnostic
Programs
screen
appears,
select
Utility
.
5.
Select
View
Test
Log
from
the
list
that
appears;
then,
follow
the
instructions
on
the
screen.
6.
You
can
save
the
test
log
to
a
file
on
a
diskette
or
to
your
hard
disk
drive.
Note:
The
system
maintains
the
test-log
data
while
the
system
is
powered
on.
When
you
turn
off
the
power
to
the
server,
the
test
log
is
cleared.
Diagnostic
error
message
tables
For
descriptions
of
the
error
messages
that
might
appear
when
you
run
the
diagnostic
programs,
see
“Diagnostic
error
codes”
on
page
90.
If
diagnostic
error
Diagnostics
13