Insignia IS-TV040921 User Manual (English) - Page 29

Troubleshooting Guide

Page 29 highlights

TROUBLESHOOTING GUIDE ENGLISH If the unit does not perform properly when operated as instructed in this Owner's Manual, check the unit, consulting the following checklist. PROBLEM No power No operation by infrared remote control CORRECTIVE ACTION • Make sure the power plug is connected to an AC outlet. • Make sure the power is turned on. • Check if the power plug is connected to an AC outlet. • Check the batteries in the remote control. • Aim the remote control directly at the remote sensor. If necessary, remove all the obstacles between the sensor and the remote control. • You have to be within 23 feet of the unit. • Check if the correct mode is selected. If not switch the mode by pressing [SELECT], whichever you need. TV Mode Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked possibilities. Before arranging for service, check these items. It could save your time and money. PROBLEM No picture or sound No picture or poor picture on the unit No sound or poor sound Bars On Screen Picture Distorted or Blurred Picture Rolls Vertically Lines or Streaks in Picture No Color Poor Reception on Some Channels Ghosts in Picture Weak Picture Sound OK, Picture Poor CORRECTIVE ACTION • Make sure the AC cord is connected to an AC outlet. • Check antenna connection. • Press [SELECT] to select TV mode. Then try other TV feature. • Let the unit program its tuner memory. • Adjust direction or replace antenna. • Adjust picture controls. • Check for broken pin of the antenna cable. • Adjust volume control on remote control or main unit. • Press [MUTE] to restore sound. • If outside antenna is being used, check for broken wire. • Check for local interference. • Try a new channel, if OK, then possible station trouble. • If outside antenna is being used, check for broken wire. • Try a new channel, if OK, then possible station trouble. • If outside antenna is being used, check for broken wire. • Check for local interference. • Try a new channel, if OK, then possible station trouble. • Is antenna connected to jack on the back of the set? • If outside antenna is being used, check for broken wire. • Adjust "COLOR" control. • Try a new channel, if OK, then possible station trouble. • Is antenna connected to jack on the back of the set? • If outside antenna is being used, check for broken wire. • Check for local interference. • Try a new channel, if OK, then possible station trouble. • Is antenna connected to jack on the back of the set? • If outside antenna is being used, check for broken wire. • Adjust "CONTRAST" & "BRIGHT" control. • Try a new channel, if OK, then possible station trouble. • Is antenna connected to jack on the back of the set? • If outside antenna is being used, check for broken wire. • Check for local interference. • Adjust "CONTRAST" & "BRIGHT" control. - 29 - EN

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ENGLISH
- 29 -
EN
Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities. Before arranging for service, check these items. It could save your time and money.
TV Mode
TROUBLESHOOTING GUIDE
PROBLEM
CORRECTIVE ACTION
No picture or sound
Make sure the AC cord is connected to an AC outlet.
Check antenna connection.
Press
[SELECT]
to select TV mode.
Then try other TV feature.
Let the unit program its tuner memory.
No picture or poor picture on the
Adjust direction or replace antenna.
unit
Adjust picture controls.
Check for broken pin of the antenna cable.
No sound or poor sound
Adjust volume control on remote control or main unit.
Press
[MUTE]
to restore sound.
Bars On Screen
If outside antenna is being used, check for broken wire.
Check for local interference.
Picture Distorted or Blurred
Try a new channel, if OK, then possible station trouble.
If outside antenna is being used, check for broken wire.
Picture Rolls Vertically
Try a new channel, if OK, then possible station trouble.
Lines or Streaks in Picture
If outside antenna is being used, check for broken wire.
Check for local interference.
No Color
Try a new channel, if OK, then possible station trouble.
Is antenna connected to jack on the back of the set?
If outside antenna is being used, check for broken wire.
Adjust “COLOR” control.
Poor Reception on Some Channels
Try a new channel, if OK, then possible station trouble.
Ghosts in Picture
Is antenna connected to jack on the back of the set?
If outside antenna is being used, check for broken wire.
Check for local interference.
Weak Picture
Try a new channel, if OK, then possible station trouble.
Is antenna connected to jack on the back of the set?
If outside antenna is being used, check for broken wire.
Adjust “CONTRAST” & “BRIGHT” control.
Sound OK, Picture Poor
Try a new channel, if OK, then possible station trouble.
Is antenna connected to jack on the back of the set?
If outside antenna is being used, check for broken wire.
Check for local interference.
Adjust “CONTRAST” & “BRIGHT” control.
If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the unit, con-
sulting the following checklist.
PROBLEM
CORRECTIVE ACTION
No power
Make sure the power plug is connected to an AC outlet.
Make sure the power is turned on.
No operation by infrared remote
Check if the power plug is connected to an AC outlet.
control
Check the batteries in the remote control.
Aim the remote control directly at the remote sensor. If necessary,
remove all the obstacles between the sensor and the remote control.
You have to be within 23 feet of the unit.
Check if the correct mode is selected. If not switch the mode by
pressing
[SELECT]
, whichever you need.